BEWARE PREMIUM SCAM
5 STARS JUST SO THIS SHOWS UP.
Ok so for background I have used the free version of BeautyPass for about 5 years with no issues. Then for my birthday this past year I decided to buy 1 year of premium because they do have some cool features and even though it’s not the type of thing I would normally buy, it seemed like a fun birthday gift. Mind you, 1 year subscription is $150, so it’s not cheap as far as apps go.
I had the premium subscription for literally LESS THAN 6 WEEKS BEFORE I WAS BANNED FROM THE APP and my account was deactivated. I am the type of person that feels personally accountable for the partnerships the app offers and for that reason I always, and I mean always, post when I have received a product or service. I also very rarely have to cancel experiences that I’ve reserved, and if for some reason I cannot avoid missing a reservation, I reach out to the business and let them know why I won’t be able to make it. All that just to say that I did not have any strikes against my account or warnings about not complying with the rules. The email that I randomly received one day just said, and I quote, “Your BeautyPass account has been permanently deactivated following a review of your account, in accordance with our Terms of Service. This decision is final.” I then replied and asked why it had been deactivated, and (after a long time and a couple of follow up emails) the support team finally replied and said they couldn’t tell me why. I then asked if I could be refunded for my recent purchase since I won’t be able to use my account, and they said they couldn’t refund me either.
I am left with no choice but to believe that BeautyPass Premium is simply a scam, with no intention on their part of actually providing the premium experiences they claim to offer.
PROCEED WITH CAUTION WHEN USING BEAUTYPASS.
And now a note for the BeautyPass team- if anyone would like to reply to this review or email me back, I would welcome a further conversation and a chance to understand why this happened.
Ok so for background I have used the free version of BeautyPass for about 5 years with no issues. Then for my birthday this past year I decided to buy 1 year of premium because they do have some cool features and even though it’s not the type of thing I would normally buy, it seemed like a fun birthday gift. Mind you, 1 year subscription is $150, so it’s not cheap as far as apps go.
I had the premium subscription for literally LESS THAN 6 WEEKS BEFORE I WAS BANNED FROM THE APP and my account was deactivated. I am the type of person that feels personally accountable for the partnerships the app offers and for that reason I always, and I mean always, post when I have received a product or service. I also very rarely have to cancel experiences that I’ve reserved, and if for some reason I cannot avoid missing a reservation, I reach out to the business and let them know why I won’t be able to make it. All that just to say that I did not have any strikes against my account or warnings about not complying with the rules. The email that I randomly received one day just said, and I quote, “Your BeautyPass account has been permanently deactivated following a review of your account, in accordance with our Terms of Service. This decision is final.” I then replied and asked why it had been deactivated, and (after a long time and a couple of follow up emails) the support team finally replied and said they couldn’t tell me why. I then asked if I could be refunded for my recent purchase since I won’t be able to use my account, and they said they couldn’t refund me either.
I am left with no choice but to believe that BeautyPass Premium is simply a scam, with no intention on their part of actually providing the premium experiences they claim to offer.
PROCEED WITH CAUTION WHEN USING BEAUTYPASS.
And now a note for the BeautyPass team- if anyone would like to reply to this review or email me back, I would welcome a further conversation and a chance to understand why this happened.
Show more
SSunny&75!$
Recomendo
O aplicativo me permitiu conhecer restaurantes e experiências incríveis.
Recomendo muito!
Recomendo muito!
GCGiovanna CFA
Bad experience
I have been with Beauty Pass for 6 years, and in all that time, I have always completed every single requirement for campaigns without issue. This is the one time there was a minor formatting difference: instead of 3 separate stories, I uploaded 2 stories, and one of the required images was included in a collage format rather than as a standalone story. In other words, I did the work, I posted the content, and I uploaded everything. they simply decided it wasn’t in the exact format they wanted.
What’s extremely disappointing is that despite being a loyal long-term member, they immediately chose to penalize me financially rather than show any reasonable understanding over such a minor issue. I even spent time going back and forth with them over email trying to explain the situation, but the only thing that seemed to matter was getting paid.
The most absurd part? The actual business owner of the location I promoted knows me, appreciates the service and exposure I provide, and has always been happy with my work. So being punished by Beauty Pass over a technicality when the actual partner business is satisfied is ridiculous.
This feels less about fairness and more about money. Penalizing loyal members over a minor formatting issue when the promotional work was clearly done is unacceptable. After 6 years, this is how they treat people? Very disappointing.
What’s extremely disappointing is that despite being a loyal long-term member, they immediately chose to penalize me financially rather than show any reasonable understanding over such a minor issue. I even spent time going back and forth with them over email trying to explain the situation, but the only thing that seemed to matter was getting paid.
The most absurd part? The actual business owner of the location I promoted knows me, appreciates the service and exposure I provide, and has always been happy with my work. So being punished by Beauty Pass over a technicality when the actual partner business is satisfied is ridiculous.
This feels less about fairness and more about money. Penalizing loyal members over a minor formatting issue when the promotional work was clearly done is unacceptable. After 6 years, this is how they treat people? Very disappointing.
Show more
Ssaaat1
Best all
I really love and enjoy this app so much, it offers the best venues
Ccarolondono30
Scam app
In Review for 2 months and you need to pay for subscription to GET reviewed to start using the app
Ээйби
