Slow, unreliable, tedious
A parking app needs to be super fast, reliable, and easy. This is none of those. I use it every week or so. It always makes you log in and there’s often a delay doing that. Then there’s the GPS delay for the map and it’s sometimes unclear if you’re picking the right spot. Then when you pay that’s usually slow too, and often it gets stuck and times out. On top of all that if special free parking is in effect, it shows a weird error message instead of saying it’s free. But at least it does a good job of showing the status of your parking session.
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It’s slow and tedious
I use it every week or so. There’s always a delay to log in and it’s sometimes unclear if I’m picking the correct spot on the map. Then there’s often another delay at “Contacting your bank” which sometimes gets stuck, forcing me to restart the app. Compare this to Portland’s Parking Kitty app which logs in instantly, doesn’t need GPS or a map, and remembers where you parked the last few times (since people usually park in the same areas). The best/only good thing about Beep Beep is it does a great job of keeping you notified about the status of your parking session.
P. S. Why even use GPS in the first place, if you’re allowed to move to a different spot while you’re not yet expired? Why not just let me pay for an hour of parking anywhere downtown?
P. S. Why even use GPS in the first place, if you’re allowed to move to a different spot while you’re not yet expired? Why not just let me pay for an hour of parking anywhere downtown?
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Daily frustration
I have to use this app 5-6 days a week. It has never worked smoothly a single time. Paying for parking takes me 3-5 minutes every time because it gets stuck processing at multiple different points. The reason it didn’t get a one star is the widget I’m able to use to keep track of how much time i have left. Bare minimum.
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App Bugs
Worked for a while… now constantly crashes and is inoperable.
Worst app ever used
Worst app I have ever used. Doesn’t help find parking kiosk I was standing closest to, declined my card but then still charged me (week later money refunded) and the app charged me $4.35, but when I ended up using the parking Kiosk nearby it only charged me $3.83. Do not use this app!
cemetery
this is like paying for parking at a cemetery.
unneeded.
unneeded.
Still needs work to get there…
The main problem I have found with this app is that it frequently gets stuck at a certain point and needs repeated attempts to put it through to completion. Mostly, it’s fairly well set up and structured, but I can be well into a meal before I succeed in finally getting my parking paid for.
Issue with downloading PDFs of purchase history
Please fix the issue with downloading PDFs of purchase history.
Not great
Lots of bugs about payment not going through when I get a notification from my bank it went through. Small usability things like forcing a default vehicle which makes selecting the wrong vehicle likely when driving a second car. Error messages on holidays could better.
This app sucks
I stopped for lunch in downtown Salem today. I couldn’t even get Beep Beep Salem to open so I could pay for my parking. I ended up going someplace with free parking.
Good, could be better
Things of note: it took me 5 mins to download and use.
It was mostly self explanatory.
Pros: you can enter multiple vehicles.
Cons:
1. The Beep Beep app doesn’t let you end the session. I was happy to pay for an hour but when I left after 20mins the app keeps running. There should be an option to complete the transaction and end the “session.”
2. Under My Account it has an area to Rate the App. When clicked on it takes you to the App Store to that you must purchase a different parking app.
It was mostly self explanatory.
Pros: you can enter multiple vehicles.
Cons:
1. The Beep Beep app doesn’t let you end the session. I was happy to pay for an hour but when I left after 20mins the app keeps running. There should be an option to complete the transaction and end the “session.”
2. Under My Account it has an area to Rate the App. When clicked on it takes you to the App Store to that you must purchase a different parking app.
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Works Great
Makes it easy to find a 10 hour parking spot. Payment was a breeze and I was able to add a little time right from my phone when my meeting went long.
SLOW
This app is so slow. Takes forever to “connect to bank”. I’m hoping yall can improve on this soon because it’s incredibly annoying when you have somewhere to be.
Glitchy
In my experience, this app only works about 60% at the time. Also, the pay your parking columns should have the zone worked on them because sometimes it is very difficult to tell from the map. What zone you Are in
Horrible
Absolutely. Horrible app by the city of Salem. That is trying to scam their citizens out of harder and money. This app is the worst app. I have you ever used. It has continuous glitches, and does not work.
Awful money hungry city
The app costs an extra convenience fee to use digital, and you have to pay it again to re-up your parking. Money hungry greedy city that does nothing with its tax dollars to actually help the citizens.
very laggy and underwhelming
if this app ever actually worked without excessive lagging and error pages, that would be great. most of the time i open up the app to;
- the loading screen taking so long to load my phone turns off
- for it to then tell me “beep beep salem has experienced an error” or some similarly worded message
- the loading dots upon log in or confirming payment also taking so long, my screen turns off.
what should be a less than 2 minute process to up and go takes much longer than it should. also, please give the option for 20 or 30 minute pay slots… there are often time i want to stop at a coffee shop and take a drink to go, and i have to pay for an hour despite being there a grand total of 15 to 20 minutes
- the loading screen taking so long to load my phone turns off
- for it to then tell me “beep beep salem has experienced an error” or some similarly worded message
- the loading dots upon log in or confirming payment also taking so long, my screen turns off.
what should be a less than 2 minute process to up and go takes much longer than it should. also, please give the option for 20 or 30 minute pay slots… there are often time i want to stop at a coffee shop and take a drink to go, and i have to pay for an hour despite being there a grand total of 15 to 20 minutes
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Genuinely 10/10 in my opinion:-)
I love the new app, it is so convenient.
* I can extend my parking time on the app!
* I like the fact that once you create your account, it saves all your info including your plate info, making it such a quick process to park (just a few clicks!)
* I can extend my parking time on the app!
* I like the fact that once you create your account, it saves all your info including your plate info, making it such a quick process to park (just a few clicks!)
Won’t work
The app let me pay for parking one time. Since, it has not let me extend or pay from the app. It says it’s processing for two minutes and then says it couldn’t be processed. Nothing is wrong with my payment on file, I keep using this same card at the physical meters and it is fine.
Takes forever to tell me my payment hasn’t processed
Take forever to tell you your payment hasn’t processed. It never works. I will be contacting my elected city counselor to figure out why this broken system was installed.
