Signs me out at very inconvenient times
Along with the terrible “upgrades” from the recent redesign, the app now constantly logs me out, which is insanely frustrating and inconvenient.
Been broken for months
Unable to log in or change password. I called customer service when this first started happening and then couldn’t figure it out. Went to reload today, still broken
Impossible to plan trips on updated app
I have written TriMet 3 times about this issue so have no choice but to leave this review. Ever since the update I have not been able to use the app or their site to plan trips. They took the plan a trip part out of the app, now it pops up in my browser. Fine, annoying but not a deal breaker BUT even though I have location services on my browser turned out (though I’d prefer not to), it cannot see my location and I can’t use the transit tracker. I used this feature every day to plan a trip and I’m beyond frustrated that they would release an app that essentially is worthless. And every time I email them they don’t care. Great job making transit more accessible.
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Update broke app
Haven’t been able to use the app since the update.
Can’t login via the app anymore. Says credentials are invalid. Same credentials work on the website and mobile browser.
Can’t login via the app anymore. Says credentials are invalid. Same credentials work on the website and mobile browser.
(Almost) unusable.
With the new ui update came with abunch of bugs. I have to tap the button to pay multiple times because the button is so unresponsive, not only that no matter what I do it declines one of my cards which makes it frustrating and have to transfer funds to my other card. If you’re going to have an app for your public transport population atleast makes sure IT WORKS. I never should’ve updated it as the version before the weird new ui it always worked. Disappointing but not surprising from Trimet.
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