Loading issues
Absolutely love when the app just doesn’t load while my cards don’t have enough money on them when I’m on the way to work so I have to pay $8 for a new card that might or might not load
Terrible Update
The interface is confusing, it logs you out every single time now when you swap to a new app and the reloading process is less convenient than ever. If this went back to the old way I’d much rather prefer that.
NEED UPDATE!
My hopfastpass not work app not und why since I keep used app for almost 10yrs till now SCREWED UP!!! Need REFIX! sighh….
Very inconvenient
I somehow get logged out of my account and am required to sign in each time. There’s no “remember me” option. There’s no “save password” option. Basically every time I open the app I have to change my password. Right now I’m trying to change my password and I’m getting an error. A new link to reset my password evidently won’t send. I wanted to refill my card in time but ended up having to pay with cash instead of use my work transit voucher card due to all the errors with the app preventing me from being able to sign in to my account. I noticed that a lot of these difficulties began with the new update. Be better!
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Signs me out at very inconvenient times
Along with the terrible “upgrades” from the recent redesign, the app now constantly logs me out, which is insanely frustrating and inconvenient.
