Useless
An utterly useless app. You can't even see the balance on your card—which is the most essential feature of such an app. I want to cancel or block a card I dropped on the bus, but there’s no option to do so. There’s also no option to scan the app on my phone instead of carrying a physical card. Basically, this app exists solely to top up funds—and even that feels like a struggle. There isn't even a payment option. Honestly, it is astonishing to see such a basic app in 2026.
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Only good to manage balance. No digital pay on iPhone.
Pretty much as the title, app doesn’t let you pay for a ride. Android users can though. Good for the rare need to manage your balance.
App STILL won’t let you add a payment method
Others complained back in May 2026 and the app has not been fixed. Can’t add a payment method. The action screen flashes then POOF! Nothing. It’s still broken. Not good.
Useless App for a great card
Well, it says my phone number is invalid so I can’t load my card from my phone. Oh, and I can’t click through to my profile or anything else. So why does this even exist? Please fix this mess.
Can’t sign up
Don’t bother trying to sign up through the app. Can’t load doesn’t know the answer to its own bot questions and won’t even let you create the security answers it wants you to make before setting up the account. Only a brain dead idiot would mess up making an app to make it simpler to use
