Don’t be fooled!
It’s NOT an app for riding the light rail!! Before you add any money to it, know that it’s not a transit app like most of the modern world would expect it to do. All it does is display the ORCA card’s balance. You still need to use the physical card to tap to pay. Can’t use the phone app to tap to pay. If you want to use the iPhone to tap to pay, just tap to pay with your credit card that’s already in the Apple Wallet.
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Auto load does not work
Auto load feature does not work
Problems!
As regular cash purse and occasional day pass user i mostly use app to check/load orca balance and buy a day pass since open loop(with credit card tap to pay when boarding) doesn’t work with fare capping. Unfortunately, i need to use vpn and it has started to reject vpn logins kicking me back to web app to complete functions. It’s a pity they dont just have strong 2fa options to obviate need to reject users from certain geo ranges.
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Buggy and feature-poor
I expect better from a transit agency. Many functions are broken. Almost worse than no app at all.
Useless
An utterly useless app. You can't even see the balance on your card—which is the most essential feature of such an app. I want to cancel or block a card I dropped on the bus, but there’s no option to do so. There’s also no option to scan the app on my phone instead of carrying a physical card. Basically, this app exists solely to top up funds—and even that feels like a struggle. There isn't even a payment option. Honestly, it is astonishing to see such a basic app in 2026.
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Only good to manage balance. No digital pay on iPhone.
Pretty much as the title, app doesn’t let you pay for a ride. Android users can though. Good for the rare need to manage your balance.
App STILL won’t let you add a payment method
Others complained back in May 2026 and the app has not been fixed. Can’t add a payment method. The action screen flashes then POOF! Nothing. It’s still broken. Not good.
Useless App for a great card
Well, it says my phone number is invalid so I can’t load my card from my phone. Oh, and I can’t click through to my profile or anything else. So why does this even exist? Please fix this mess.
Can’t sign up
Don’t bother trying to sign up through the app. Can’t load doesn’t know the answer to its own bot questions and won’t even let you create the security answers it wants you to make before setting up the account. Only a brain dead idiot would mess up making an app to make it simpler to use
Good but log-in sometimes is unreliable
The app is good enough for a transit card app. It gets the job done. It lets you add money to cards, link cards to your account, set up auto-pay when the balance gets too low, and lets you see transaction history. The one thing that I will note is that the log-in system can be unreliable. I don’t know what the cause is, but I think it is when you turn on a VPN in a foreign country. That’s my hypothesis, I’m not sure what the exact cause is, though.
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Not Helpful for Travelers
This is a silly app in that it only provides functionality for paying affair and you have to buy a physical card to use it. What’s the point? An app like this should have maps and fair schedules and be able to be reloaded at a vending machine at any light rail station or elsewhere. The orca developers need to study some of the European transit apps from cities like Bordeaux, France, or Paris, France, or Brussels, Belgium and redesign this silly thing.
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Erased my cards
I had two cards with a positive balance on them and now they’re gone and I can’t link them back.
Frustrating interface
I don’t even have a card yet and this thing is awful. Where to buy map doesn’t load, zip code search function doesn’t work, had to reset my password because it saved one of my backup questions instead. Was this user tested at all???
What’s the Problem?
I’ve waited years-YEARS-for a transit card to add to my wallet Seattle. 2026. Still, no option to do so. Portland OR has had a transit card for the Apple wallet for YEARS. Maybe have lunch with them to ask how they did it?
Great App
This app is super helpful for account management and it is so great to be able to see all my cards in one place.
Nonfunctional
It doesn’t let you add any kind of payment method. It opens a blank screen for half a second then closes.
Bad security, no digital card
Really bad app. Can’t even create a digital card, the first thing I’d want for transit (in LA I can create a digital TAP card directly from wallet without an app). And requires obsolete/insecure security question junk. ORCA app is a decade out of date and promoting plastic waste by requiring a physical card!
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Useless unless you already have physical card
Unless you have a physical card already, this app doesn’t do anything. You can’t buy a digital card - you simply tie a physical card to the account?
Can’t add a payment method
Adding a payment method in the current release is broken. As a prior review said, you tap the button to add one, and something briefly flashes in the UI and then nothing happens. It’s an embarrassing bug, for a very fundamental feature. Please fix.
Pointless
What and who the absolute eff is this app for? YOU STILL NEED THE PHYSICAL CARD to USE it. You can’t tap your phone to pay for fares even when the card is loaded to the account.
Somewhere some developer is laughing their butt off for grifting ORCA this bad.
What a waste.
Somewhere some developer is laughing their butt off for grifting ORCA this bad.
What a waste.
