Good but log-in sometimes is unreliable
The app is good enough for a transit card app. It gets the job done. It lets you add money to cards, link cards to your account, set up auto-pay when the balance gets too low, and lets you see transaction history. The one thing that I will note is that the log-in system can be unreliable. I don’t know what the cause is, but I think it is when you turn on a VPN in a foreign country. That’s my hypothesis, I’m not sure what the exact cause is, though.
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Not Helpful for Travelers
This is a silly app in that it only provides functionality for paying affair and you have to buy a physical card to use it. What’s the point? An app like this should have maps and fair schedules and be able to be reloaded at a vending machine at any light rail station or elsewhere. The orca developers need to study some of the European transit apps from cities like Bordeaux, France, or Paris, France, or Brussels, Belgium and redesign this silly thing.
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Erased my cards
I had two cards with a positive balance on them and now they’re gone and I can’t link them back.
Frustrating interface
I don’t even have a card yet and this thing is awful. Where to buy map doesn’t load, zip code search function doesn’t work, had to reset my password because it saved one of my backup questions instead. Was this user tested at all???
What’s the Problem?
I’ve waited years-YEARS-for a transit card to add to my wallet Seattle. 2026. Still, no option to do so. Portland OR has had a transit card for the Apple wallet for YEARS. Maybe have lunch with them to ask how they did it?
Great App
This app is super helpful for account management and it is so great to be able to see all my cards in one place.
Nonfunctional
It doesn’t let you add any kind of payment method. It opens a blank screen for half a second then closes.
Bad security, no digital card
Really bad app. Can’t even create a digital card, the first thing I’d want for transit (in LA I can create a digital TAP card directly from wallet without an app). And requires obsolete/insecure security question junk. ORCA app is a decade out of date and promoting plastic waste by requiring a physical card!
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Useless unless you already have physical card
Unless you have a physical card already, this app doesn’t do anything. You can’t buy a digital card - you simply tie a physical card to the account?
Can’t add a payment method
Adding a payment method in the current release is broken. As a prior review said, you tap the button to add one, and something briefly flashes in the UI and then nothing happens. It’s an embarrassing bug, for a very fundamental feature. Please fix.
Pointless
What and who the absolute eff is this app for? YOU STILL NEED THE PHYSICAL CARD to USE it. You can’t tap your phone to pay for fares even when the card is loaded to the account.
Somewhere some developer is laughing their butt off for grifting ORCA this bad.
What a waste.
Somewhere some developer is laughing their butt off for grifting ORCA this bad.
What a waste.
Pointless without tap to pay
I figured that downloading this app would allow me to have my orca card on my iPhone wallet. Nope. The app is basically the same as the web page. Functionally minimally useful.
Borderline unusable, Get Transit Go App instead
DO NOT DOWNLOAD
GET TRANSIT GO APP INSTEAD
This app is borderline broken. It lacks any forms of modern OAuth login, requires you to have a physical Orca card to use it, and the required security questions to set up an account spill off the screen, making it nearly impossible to create an account. Whoever made this app hasn’t tried to use it as a new user.
Also, it confused my Apple iOS native password app, remembering one of the security questions and answers instead of my username and password.
GET TRANSIT GO APP INSTEAD
This app is borderline broken. It lacks any forms of modern OAuth login, requires you to have a physical Orca card to use it, and the required security questions to set up an account spill off the screen, making it nearly impossible to create an account. Whoever made this app hasn’t tried to use it as a new user.
Also, it confused my Apple iOS native password app, remembering one of the security questions and answers instead of my username and password.
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No tap to pay or Apple wallet functionality
This app is pointless without the ability to pay with myORCA digitally….if you don’t have your physical card, you can’t use the app to pay your fare, not add the orca pass to Apple wallet. Why does this app exist?
Can’t add payment method
Have you QA’d the app using the latest OS and iPhone? Well, the add payment function doesn’t work. Try it.
No Apple Wallet support in half a decade
How is it that we pay all this money in Regional Transit Authority taxes and we still don’t have Apple Wallet transit card support?
Please make Apple/Android/etc Pay an option for quick access to pre-set up digital wallets
Overall convenient but if we can link digital wallets it would make the entire process easier
myORCA autoload failing
I’ve been repeatedly encountering an issue while trying to set up autoload on the myORCA mobile app. Every time I see the popup, “To add a new payment method, you will be redirected to our trusted partner site for the secure completion of the action. This payment method will be saved to your account profile,” I hit “CONTINUE” and nothing happens. This has been happening for more than a month. I’m using an up-to-date version of myORCA on an iPhone 13.
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Awful app
Try and add a credit card to the app, nope it can’t do that. Have a virtual card to tap instead of a physical card, nope it can’t do that.
It’s 2026, guess Seattle is not the tech hub we thought it was.
It’s 2026, guess Seattle is not the tech hub we thought it was.
Unable to add a payment method.
When trying to add a payment method the pops up on screen and is then closed instantly.
