Metro Flex

Metro Flex

On-demand rides in King County

1K ratings
47 reviews
Free

Details

  • Released
  • Updated
  • February 27, 2023
  • July 16, 2026

Features

Metro Flex screenshot #1 for iPhone
Metro Flex screenshot #2 for iPhone
Metro Flex screenshot #3 for iPhone
Metro Flex screenshot #4 for iPhone
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About

This app provides on-demand transit within a designated service area. Book a ride from your phone and get picked up at a nearby corner for the same price as a bus trip. Enjoy convenient and fast transportation.

On-demand ride booking
Nearby pick-up locations
Affordable fares
ORCA card integration
Youth ride free
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What users say

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What's New in Metro Flex

4.27.16

July 16, 2026

Performance improvements and bug fixes

User reviews

Saving money at what cost

As a frequent and avid metro flex user, as well as a high school student with a job. Metro flex definitely helps with saving money when traveling places to place but the wait times are diabolical to what it used to be. Wait times went from 5-10 minutes to 30-40+ minutes through out the years which is very inconvenient and on top of the long wait, a lot of drivers end up picking up homeless or aggressive people, drive slow, and/or constantly not following gps or going to wrong drop off/pick up locations, which can be insufferable. Especially if you’re running late. If you’re in the Renton/downtown Renton area this happens more frequently than not.
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Not working

It’s all glitchy and I can’t track my ride and we also need metro flex in Bellevue we still have not have it in bellevue location

Hamada

He was nonchalant and chill. Amazing driver

Me gusta mucho

Es rápido , seguro y limpio .

Terrible App

I couldn’t log onto app to get ride. Customer Service said try later. 2nd call they were able to fix it. App kept telling me 5 minutes away. Even when driver pulled up to get me. The app gives you a dotted line where to meet the metro flex but in a big shopping center with bags of food it is hard to find and walk around with bags. Also ever drive seems to have a different pick up spot or leaves
because you are not at their pick up spot
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashing and freezing issues

Bug

Inaccurate GPS and location tracking

Bug

Inconsistent service hours and availability

Bug

Billing and account management problems

Bug

Requested Features

4 requests

Ability to schedule rides in advance

Feature

Option to choose preferred pickup location

Feature

Real-time driver updates and communication

Feature

Integration with other transit options

Feature

FAQ

What is King County Metro Flex?

King County Metro Flex is an on-demand neighborhood transit service that allows you to book rides anywhere within its service area using your phone. It offers a convenient and affordable alternative to traditional bus routes.

How do I book a ride with Metro Flex?

To book a ride, you need to download the app and create an account. Once logged in, you can book an on-demand ride directly from your phone, specifying your current location and desired destination.

How much does Metro Flex cost?

Metro Flex costs the same as a standard Metro bus trip. You can pay using your ORCA card, a Transit GO Ticket, or a credit/debit card. Youth up to age 18 ride for free.

Where can I use Metro Flex?

You can use Metro Flex for rides anywhere within its designated service area in King County. The app will guide you to a nearby corner for your pick-up location.