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Downtowner

Downtowner

Eco-friendly, on-demand rides

406 ratings
68 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • April 16, 2014
  • July 11, 2025

Developer

Downtowner App Inc.
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Downtowner screenshot #1 for iPhone
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Downtowner screenshot #3 for iPhone
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Request eco-friendly rides on-demand to get around town. See wait times, track your driver's arrival, and travel within designated service areas for work or leisure.

✓On-demand ride requests
✓View wait times
✓Track driver progress
✓Service area travel
✓Eco-friendly transportation
Show original description

What users say

Summarized from real user reviews of Downtowner. Based on 406 reviews and a 4.8/5 average, it highlights the 10 positives and 9 negatives reviewers mention most about this Travel app.

Positive things

  • 💰Completely free rides with optional tips
  • 👍User-friendly and easy-to-use app
  • 🚗Clean and well-maintained vehicles
  • 😊Friendly, polite, and knowledgeable drivers
  • 🚀Quick pickup times in most cases
  • 🔒Safe and reliable transportation service
  • 🌟Excellent alternative to paid rideshare services
  • 📱Simple app setup and registration process
  • 🎯Real-time ride tracking and notifications
  • 💡Innovative concept for downtown transportation

Negative things

  • ⏱️Inconsistent and unpredictable wait times
  • 🐛Wait time estimates frequently change mid-request
  • 📞Poor customer support and communication
  • ❌No phone number for direct contact
  • 🚫Difficult account deletion process
  • 😤Unreliable driver behavior in some cases
  • 🌙Limited service hours
  • 🚗Limited service coverage areas
  • 😞Rude customer service staff in some situations
See all reviews

What's New in Downtowner

3.2.0

July 11, 2025

General enhancements to the rider experience.

User reviews

Most RecentHighest RatedLowest Rated

Helpful Service

Use this service instead of the elusive DOT bus.
Kzee516Kzee516

Greatest idea ever!

We used downtowner 3 times while we were in Savannah. The 3 different people we had as drivers were extremely friendly and talkative and just overall nice in general. 10/10 recommend and TIP YOUR DRIVER YOU ARE GETTING A FREE RIDE YOU CAN SPARE SOME CASH!
Hayleyh1012Hayleyh1012

Our review

Our driver, Joel, was the best! Courteous, pleasant and interesting.😀
FrnchfryeFrnchfrye

Wow.

Amazing. Free. Decided to go to the Kroger market at 8 pm while staying in downtown Savannah. Wait time was 25 minutes for a driver to come. Driver pulled up on time and I was notified by the app. Went to supermarket and bought snacks for the hotel room. Wait time for the return trip was only 3 minutes. And the only cost was the optional tip. But why wouldn’t you tip, the ride was free!
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Longtime ebayerLongtime ebayer

Love this service

Super convenient and easy to use! Just wish they went all the way to Aspen Meadows.
TAM2575TAM2575
See 63 more reviews

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User experience

🐞

Reported Bugs

5 issues

Wait time estimates jump dramatically and change frequently

Bug

Unable to verify ride request status after placement

Bug

Account termination feature not functioning properly

Bug

App login issues with password verification

Bug

Drivers passing by and not stopping for waiting passengers

Bug
✨

Requested Features

7 requests

Extended service hours, including morning availability

Feature

Expand service to additional locations (e.g., Aspen Meadows)

Feature

Save multiple addresses in app

Feature

Credit card tipping option

Feature

Direct phone number for customer support

Feature

Better account management and deletion options

Feature

Improved driver accountability system

Feature

FAQ

What does Downtowner do?

Downtowner is an on-demand ride service that provides eco-friendly transportation within specific service areas. It allows users to easily request rides, view estimated wait times, and track their driver's arrival in real-time.

What are the key features of Downtowner?

Key features include the ability to request rides on-demand, see estimated wait times before booking, track your driver's progress as they approach, and travel anywhere within the app's defined service areas.

Is Downtowner free to use?

The app itself is free to download and use for requesting rides. The cost of the rides will be charged through the service.

Where is Downtowner available?

Downtowner currently operates in Savannah, GA, Aspen, CO, and Carbondale, CO. Users can ride anywhere within these designated service areas.

How do I request a ride with Downtowner?

To request a ride, simply open the app, tell it where you're headed to see the wait time, and then tap to request. You can then track your driver's progress until they arrive.