Comparison

Metro Flex vs Seattle Yellow Cab.

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Metro Flex

This app provides on-demand transit within a designated service area. Book a ride from your phone and get picked up at a nearby corner for the same price as a bus trip. Enjoy convenient and fast transportation.

Highlights
  • On-demand ride booking
  • Nearby pick-up locations
  • Affordable fares
  • ORCA card integration
  • Youth ride free
Features
Read full description

King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip. HOW IT WORKS: - Download the app and create an account. - Book an on-demand ride on your phone. - Meet your driver on a nearby corner. CONVENIENT Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away. FAST It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle. AFFORDABLE Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free. Questions? Reach out at support-sea@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

About

Seattle Yellow Cab.

Book car services in King County and surrounding areas with this convenient app. Easily schedule rides, track your vehicle's progress on a map, and manage your favorite locations for quick bookings. Review past trips and provide feedback to improve your experience.

Highlights
  • Book a trip in 2 clicks
  • Monitor vehicle progress on map
  • Save favorite addresses
  • Review past reservations
  • Provide feedback
  • Call for service
Features
Read full description

Seattle Yellow Cab App is the booking application for car services in King County, Seattle and surrounding communities. We are pleased to offer fast, convenient, and easy to use free Seattle Yellow Cab App. Key Features of the Seattle Yellow Cab App include: • Book a trip in as few as 2 clicks • Monitor the progress of your vehicle on a map • Create a list of favourite addresses and assign a custom name for each • Review all reservations you have made over the past 30 days • Provide feedback related to the application and/or service you received • Call Seattle Yellow Cab App with the push of a button To begin using the Seattle Yellow Cab App today: • Download the free app • Enter your phone number • Validate your account (via the notification code you receive) • Login to the app (Set your name and Email for receipts) • Enter your pickup address • Enter your destination address (this allows us to provide an estimated fare amount) • Book your trip On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned. From here you can monitor the progress of your vehicle as it moves towards your pickup location. The Seattle Yellow Cab App retains a history of your previous reservations for expense management and to quickly rebook the same trip with the push of a button. You may also create a list of favourite locations (Home, Work, etc.) to speed up the booking process. Let us know how we can serve you better by providing feedback via the Seattle Yellow Cab App or calling us at +1 206-622-6500 We look forward to adding many exciting new features to the Seattle Yellow Cab App in the months ahead, and are always interested in what you have to say!

Screenshots

Metro Flex4 screens
Seattle Yellow Cab.4 screens

Verdict

The call

The clearest difference is monetization model: Seattle Yellow Cab. at free against Metro Flex's free with in-app purchases. Metro Flex's advantage is update cadence (monthly vs every 2 months). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Seattle Yellow Cab. holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 1K and 977 respectively. Written reviews split almost evenly too, at 43% and 44% positive.

UpkeepUpdate frequency

Metro Flex ships an update monthly, Seattle Yellow Cab. every 2 months. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard2 real differences · 8 level
Metro Flex versus Seattle Yellow Cab.: the parameters behind the verdict, then further details
ParameterMetro FlexSeattle Yellow Cab.
PriceFreeFree
Rating4.6 (1K ratings)4.8 (977 ratings) — better
Positive reviews42.6% of reviews43.5% of reviews — better
Number of ratings1K — better977
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size136 MB92 MB
Age rating4+17+
DeveloperVia Transportation, Inc.Puget Sound Dispatch, L.L.C.

Customer experience

Metro Flex

All ratings1,002 ratings
Positive89.4%
Neutral2.5%
Negative8.1%
Written reviews47 reviews
Positive42.6%
Neutral14.9%
Negative42.6%

Seattle Yellow Cab.

All ratings959 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews62 reviews
Positive43.5%
Neutral12.9%
Negative43.5%

User reviews

Metro Flex

From 1K App Store ratings

What we love

  • 🚀 Convenient and helpful service
  • 👍 Kind and punctual drivers
  • 💡 Affordable transportation option
  • 👍 Easy to use app

Room to improve

  • 🐛 Unreliable app with glitches
  • ⏱️ Long wait times and unpredictable arrival times
  • 🚗 Not enough drivers/vehicles to meet demand
  • 🗺️ Limited service area coverage

Seattle Yellow Cab.

From 977 App Store ratings

What we love

  • 🚀 Fast pickup
  • 💰 Cheaper than Uber/Lyft
  • 👍 Convenient app
  • 🚕 Reliable drivers
  • 🤝 Courteous and helpful drivers

Room to improve

  • 🕰️ Inaccurate wait time estimates
  • 💰 Fares higher than estimated
  • 🚫 Drivers don't show up
  • 🤖 Buggy app experience
  • 🤷‍♀️ Lack of customer support

Bugs and requests

Metro Flex

Reported bugs

4 issues
  • App crashing and freezing issues
  • Inaccurate GPS and location tracking
  • Inconsistent service hours and availability
  • Billing and account management problems

Requested features

4 requests
  • Ability to schedule rides in advance
  • Option to choose preferred pickup location
  • Real-time driver updates and communication
  • Integration with other transit options

Seattle Yellow Cab.

Reported bugs

3 issues
  • App changes pickup address on its own
  • Payment issues, unable to complete booking
  • Driver location not updating in real-time

Requested features

4 requests
  • Add option to tip after the ride
  • Improve pickup instructions at the airport
  • Provide more transparent fare breakdown
  • Allow tipping in dollar amounts, not just percentages

In-app purchases

None

Metro Flex

No in-app purchases

None

Seattle Yellow Cab.

No in-app purchases

Questions

Is Metro Flex free?
Metro Flex is free to download, with no in-app purchases.
Is Seattle Yellow Cab. free?
Seattle Yellow Cab. is free to download, with no in-app purchases.
Which has better reviews, Metro Flex or Seattle Yellow Cab.?
Seattle Yellow Cab. is rated higher. Metro Flex averages 4.6 out of 5 from 1K ratings, while Seattle Yellow Cab. averages 4.8 from 977 ratings.
Do Metro Flex or Seattle Yellow Cab. have ads?
Neither Metro Flex nor Seattle Yellow Cab. shows ads.
Which is updated more often, Metro Flex or Seattle Yellow Cab.?
Metro Flex ships an update monthly, and Seattle Yellow Cab. every 2 months. Most recently, Metro Flex was updated on September 23, 2026 and Seattle Yellow Cab. on September 22, 2026.

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