Transit GO Ticket vs Metro Flex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Transit GO Ticket
Purchase bus, rail, and water taxi tickets directly from your mobile device. Avoid the hassle of carrying cash and use this app for various transit services across King County and Kitsap.
- Mobile ticket purchasing
- Bus, rail, and water taxi tickets
- King County Metro
- Sound Transit Express Bus
- Seattle Streetcar
- Kitsap Transit
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The Transit Go Ticket App allows riders to buy bus, rail and water taxi tickets using their mobile device. No more worries about carrying cash for transit fare, Transit Go Ticket is good on King County Metro Buses, Sound Transit Express Bus, Light Rail and Sounder, King County Water Taxi, Seattle Streetcar and Kitsap Transit routed buses and fast ferry. Learn more at: https://kingcounty.gov/depts/transportation/metro/fares-orca/transit-go-ticket.aspx
Metro Flex
This app provides on-demand transit within a designated service area. Book a ride from your phone and get picked up at a nearby corner for the same price as a bus trip. Enjoy convenient and fast transportation.
- On-demand ride booking
- Nearby pick-up locations
- Affordable fares
- ORCA card integration
- Youth ride free
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King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip. HOW IT WORKS: - Download the app and create an account. - Book an on-demand ride on your phone. - Meet your driver on a nearby corner. CONVENIENT Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away. FAST It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle. AFFORDABLE Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free. Questions? Reach out at support-sea@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Screenshots
Verdict
Transit GO Ticket and Metro Flex both sit at 4.5 stars, but that hides the real split: 43% of Metro Flex's written reviews are positive against 17% of Transit GO Ticket's. Metro Flex also leads on update cadence (monthly vs every 3 months). Transit GO Ticket's advantage is monetization model (free vs free with in-app purchases) and ratings volume (19K vs 1K). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for Transit GO Ticket against 4.6 for Metro Flex. That said, the two scores are not equally well evidenced: Transit GO Ticket has 19K ratings behind it against 1K, so its average is the more settled of the two. Written reviews are what separate them: 17% of Transit GO Ticket's written reviews are positive against 43% of Metro Flex's.
Transit GO Ticket ships an update every 3 months, Metro Flex monthly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | Transit GO Ticket | Metro Flex |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (19K ratings) | 4.6 (1K ratings) — better |
| Positive reviews | 16.6% of reviews | 42.6% of reviews — better |
| Number of ratings | 19K — better | 1K |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 110 MB | 136 MB |
| Age rating | 4+ | 4+ |
| Developer | Bytemark, Inc. | Via Transportation, Inc. |
Customer experience
Transit GO Ticket
Metro Flex
User reviews
Transit GO Ticket
From 19K App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Convenient for visitors
- 👍 Works as expected
Room to improve
- 🐛 Crashes and bugs
- ⚠️ Not user-friendly
- 🕰️ Slow performance
- 🚫 Limited payment options
- 🤔 Confusing functionality
Metro Flex
From 1K App Store ratingsWhat we love
- 🚀 Convenient and helpful service
- 👍 Kind and punctual drivers
- 💡 Affordable transportation option
- 👍 Easy to use app
Room to improve
- 🐛 Unreliable app with glitches
- ⏱️ Long wait times and unpredictable arrival times
- 🚗 Not enough drivers/vehicles to meet demand
- 🗺️ Limited service area coverage
Bugs and requests
Transit GO Ticket
Reported bugs
4 issues- Tickets disappearing before use
- Constant log-out issues
- Activation errors and crashes
- Inability to manage purchased tickets
Requested features
4 requests- Integrate with ORCA card system
- Add support for all transit providers
- Improve trip planning and routing
- Provide better user guidance and instructions
Metro Flex
Reported bugs
4 issues- App crashing and freezing issues
- Inaccurate GPS and location tracking
- Inconsistent service hours and availability
- Billing and account management problems
Requested features
4 requests- Ability to schedule rides in advance
- Option to choose preferred pickup location
- Real-time driver updates and communication
- Integration with other transit options
In-app purchases
Transit GO Ticket
No in-app purchases
Metro Flex
No in-app purchases
Questions
Is Transit GO Ticket free?
Is Metro Flex free?
Which has better reviews, Transit GO Ticket or Metro Flex?
Do Transit GO Ticket or Metro Flex have ads?
Which is updated more often, Transit GO Ticket or Metro Flex?
Other comparisons
