Comparison

Transit GO Ticket vs MuniMobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Transit GO Ticket

Purchase bus, rail, and water taxi tickets directly from your mobile device. Avoid the hassle of carrying cash and use this app for various transit services across King County and Kitsap.

Highlights
  • Mobile ticket purchasing
  • Bus, rail, and water taxi tickets
  • King County Metro
  • Sound Transit Express Bus
  • Seattle Streetcar
  • Kitsap Transit
Features
Read full description

The Transit Go Ticket App allows riders to buy bus, rail and water taxi tickets using their mobile device. No more worries about carrying cash for transit fare, Transit Go Ticket is good on King County Metro Buses, Sound Transit Express Bus, Light Rail and Sounder, King County Water Taxi, Seattle Streetcar and Kitsap Transit routed buses and fast ferry. Learn more at: https://kingcounty.gov/depts/transportation/metro/fares-orca/transit-go-ticket.aspx

About

MuniMobile

Plan your trips and purchase transit fares instantly on your phone. Avoid paper tickets and cash by buying and using fares directly through the app with various payment options. Store multiple tickets for future use and manage your account securely.

Highlights
  • Trip planning
  • Mobile ticketing
  • Instant fare purchase
  • Multiple payment options
  • Store tickets
  • Group fares
Features
Read full description

The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA). MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to keep track of. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares using a debit/credit card, PayPal or Apple Pay • Store multiple tickets on your phone for future use. • Pay a single fare or multiple fares for a group of riders from a single device. • Register your debit/credit card(s) in our secure system. HOW IT WORKS: 1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access 2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passports 3. CHOOSE QUANTITY: You can buy multiple tickets to use later 4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline. Q: What if my battery dies? Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Activate your ticket before boarding. • In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate. • On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so. • For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times. • Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.) • Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).

Screenshots

Transit GO Ticket4 screens
MuniMobile4 screens

Verdict

The call

The clearest difference is rating: Transit GO Ticket at 4.5 against MuniMobile's 1.7. Transit GO Ticket also leads on ratings volume (24K vs 31) and review sentiment (17% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Transit GO Ticket holds the better App Store score, 4.5 against 1.7. That said, the two scores are not equally well evidenced: Transit GO Ticket has 24K ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 17% of Transit GO Ticket's written reviews are positive against 7% of MuniMobile's.

UpkeepUpdate frequency

Transit GO Ticket ships an update every 3 months, MuniMobile every 4 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Transit GO Ticket versus MuniMobile: the parameters behind the verdict, then further details
ParameterTransit GO TicketMuniMobile
PriceFreeFree
Rating4.5 (24K ratings) — better1.7 (31 ratings)
Positive reviews16.7% of reviews — better7.2% of reviews
Number of ratings24K — better31
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.6 — better16.7
Further details — not scored
Size110 MB191 MB
Age rating4+4+
DeveloperBytemark, Inc.SFMTA

Customer experience

Transit GO Ticket

All ratings18,352 ratings
Positive87.8%
Neutral2.4%
Negative9.9%
Written reviews300 reviews
Positive16.7%
Neutral13.3%
Negative70.0%

MuniMobile

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews167 reviews
Positive7.2%
Neutral3.0%
Negative89.8%

User reviews

Transit GO Ticket

From 24K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient for visitors
  • 👍 Works as expected

Room to improve

  • 🐛 Crashes and bugs
  • ⚠️ Not user-friendly
  • 🕰️ Slow performance
  • 🚫 Limited payment options
  • 🤔 Confusing functionality

MuniMobile

From 31 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient ticket purchasing
  • 💡 Integrated trip planning

Room to improve

  • 🐛 Inaccurate departure times
  • 🔒 Login and account issues
  • 🔋 High battery consumption
  • 👎 Confusing user interface
  • 🚫 Missing key features (Apple Pay, QR codes)

Bugs and requests

Transit GO Ticket

Reported bugs

4 issues
  • Tickets disappearing before use
  • Constant log-out issues
  • Activation errors and crashes
  • Inability to manage purchased tickets

Requested features

4 requests
  • Integrate with ORCA card system
  • Add support for all transit providers
  • Improve trip planning and routing
  • Provide better user guidance and instructions

MuniMobile

Reported bugs

3 issues
  • Purchased tickets not showing up
  • Inability to log in or reset password
  • Incorrect stop locations on map

Requested features

4 requests
  • Default ticket/pass purchasing screen
  • Ability to save favorite routes
  • Improved accessibility for visually impaired users
  • Integration with other transit apps (Google Maps, etc.)

In-app purchases

None

Transit GO Ticket

No in-app purchases

None

MuniMobile

No in-app purchases

Questions

Is Transit GO Ticket free?
Transit GO Ticket is free to download, with no in-app purchases.
Is MuniMobile free?
MuniMobile is free to download, with no in-app purchases.
Which has better reviews, Transit GO Ticket or MuniMobile?
Transit GO Ticket is rated higher. Transit GO Ticket averages 4.5 out of 5 from 24K ratings, while MuniMobile averages 1.7 from 31 ratings.
Do Transit GO Ticket or MuniMobile have ads?
Neither Transit GO Ticket nor MuniMobile shows ads.
Which is updated more often, Transit GO Ticket or MuniMobile?
Transit GO Ticket ships an update every 3 months, and MuniMobile every 4 months. Most recently, Transit GO Ticket was updated on November 6, 2026 and MuniMobile on November 3, 2026.

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