Waymo vs MuniMobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Waymo
Request autonomous rides in select territories with a fully electric fleet. Customize your journey with temperature and music controls, and enjoy a safe, reliable, and eco-friendly transportation experience.
- Request autonomous rides
- Ride scheduling
- Customize ride temperature and music
- Easy door unlock via Bluetooth
- Share trip status
- Multi-stop trips
- All-electric fleet
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Get there with The World’s Most Experienced Driver™ Waymo is on a mission to be the world’s most trusted driver, making it safer, more accessible, and more sustainable to get around—without the need for anyone in the driver’s seat. REQUEST AUTONOMOUS RIDES Ready to ride in any of our existing territories? Download the Waymo app and enter your destination to request your first ride. HOW IT WORKS Once requested, the Waymo car will pick you up from your current location; all you have to do is hop in, sit back, and buckle up. To begin your trip, tap “Start Ride” on the in-car passenger screen where you can also see what the Waymo Driver sees and contact Rider Support at any time. DESIGNED WITH YOU IN MIND Waymo offers the freedom of having a car to yourself without the stress of driving or parking. Day or night, you can request fully autonomous rides that are safe, clean, reliable, and customizable. Whether it’s picking the perfect temperature or streaming your favorite playlists, each ride empowers you to make it your own. MEET THE WORLD’S MOST EXPERIENCED DRIVER™ Waymo is The World’s Most Experienced Driver™ with millions of miles of experience and a proven safety track record. Every car in our all-electric fleet is operated by the Waymo Driver, an autonomous driving technology built with safety at heart. Its real-time visibility gives the Waymo Driver the capability to navigate and adapt with ease. Supported by a multilayered suite of sensors—including cameras, radar, and lidar—our systems maintain a constant 360°-view of the car’s surroundings ensuring road safety for all. YOUR RIDE, EVERY TIME. EXPLORE FEATURES Ride scheduling • Set pick up times up to one hour in advance and we’ll be there to get you. Pick the perfect vibe • Adjust temperature and select tunes all through the Waymo app or in-car screen display. Easy door unlock • Only you can unlock your ride—use Bluetooth to unlock your ride automatically as soon as you’re near. Adjust settings via the My Car Tab in the Waymo app. Share your trip • Share live arrival times with friends and family while en route. Trunk space • Store your belongings with ample trunk space. Upon exiting the car, the trunk will automatically open to ensure nothing’s left behind. Multi-stop • Add multiple destinations to your ride anytime—up to 4 per trip. Or, pull over any time with the tap of a button using the Waymo app or in-car screen. Eco-friendly • Do right by the planet when you ride with our all-electric fleet. The Waymo app is available for download in: • Australia • Canada • France • Germany • Great Britain (UK) • India • Italy • Japan • Mexico • New Zealand • Poland • Singapore • United States of America
MuniMobile
Plan your trips and purchase transit fares instantly on your phone. Avoid paper tickets and cash by buying and using fares directly through the app with various payment options. Store multiple tickets for future use and manage your account securely.
- Trip planning
- Mobile ticketing
- Instant fare purchase
- Multiple payment options
- Store tickets
- Group fares
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The official trip planning and mobile ticketing app from San Francisco Municipal Transportation Agency (SFMTA). MuniMobile helps you navigate the Muni transit network effortlessly and purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to keep track of. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares using a debit/credit card, PayPal or Apple Pay • Store multiple tickets on your phone for future use. • Pay a single fare or multiple fares for a group of riders from a single device. • Register your debit/credit card(s) in our secure system. HOW IT WORKS: 1. CHOOSE RIDER TYPE: Adult, Senior/Disabled/Medicare, Youth, or SF Access 2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passports 3. CHOOSE QUANTITY: You can buy multiple tickets to use later 4. CHECK OUT: Pay with debit/credit card, PayPal or Apple Pay COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A cellular network or a wireless Internet connection is required to purchase tickets, but you can use/activate your tickets offline. Q: What if my battery dies? Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Activate your ticket before boarding. • In the subway, activate (“use”) your purchased mobile ticket before passing through metro station fare gates. Show your active ticket to the station agent, and pass through the fare gate closest to the station agent booth. If the station agent is not present, you may still pass through the gate as long as your ticket has been activated. Do not attempt to “tag” the gate. • On the surface, use your purchased mobile ticket before boarding the vehicle. You may board through any door. If you feel more comfortable boarding through the front door to show your ticket to the transit operator, please feel free to do so. • For Cable Car, use your purchased mobile ticket once you are on board the vehicle. Show your mobile ticket to the Cable Car conductor. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times. • Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.) • Don't uninstall the MuniMobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection).
Screenshots
Verdict
The clearest difference is review sentiment: Waymo at 83% against MuniMobile's 8%. Waymo also leads on rating (5.0 vs 1.0) and update cadence (fortnightly vs every 4 months). MuniMobile's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (16.7 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Waymo holds the better App Store score, 5.0 against 1.0. That said, the two scores are not equally well evidenced: Waymo has 247K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 83% of Waymo's written reviews are positive against 8% of MuniMobile's.
Waymo ships an update fortnightly, MuniMobile every 4 months. Both last shipped on September 24, 2026.
| Parameter | Waymo | MuniMobile |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (247K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 82.9% of reviews — better | 7.6% of reviews |
| Number of ratings | 247K — better | 1 |
| Update frequency | Fortnightly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #15 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 18.0 | 16.7 — better |
| Further details — not scored | ||
| Size | 175 MB | 191 MB |
| Age rating | 4+ | 4+ |
| Developer | Waymo LLC | SFMTA |
Customer experience
Waymo
MuniMobile
User reviews
Waymo
From 247K App Store ratingsWhat we love
- 🚀 Smooth, safe, and efficient rides
- 👍 Easy to use app
- 🚗 Comfortable and clean vehicles
- 💰 Affordable pricing
- 🎶 Music control in the car
Room to improve
- 🚧 Limited service area
- 🕰️ Longer wait times compared to other ride-sharing
- 🚶♀️ Inconvenient pickup/drop-off locations
- 🤖 Concerns about self-driving reliability
- 📞 Poor customer service
MuniMobile
From 1 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient ticket purchasing
- 💡 Integrated trip planning
Room to improve
- 🐛 Inaccurate departure times
- 🔒 Login and account issues
- 🔋 High battery consumption
- 👎 Confusing user interface
- 🚫 Missing key features (Apple Pay, QR codes)
Bugs and requests
Waymo
Reported bugs
3 issues- App login issues
- Unreliable ride booking and cancellation
- Unexpected route changes during rides
Requested features
4 requests- Expand service area to more cities
- Improve pickup/drop-off locations
- Add Bluetooth connectivity for personal music
- Provide option to contact support during rides
MuniMobile
Reported bugs
3 issues- Purchased tickets not showing up
- Inability to log in or reset password
- Incorrect stop locations on map
Requested features
4 requests- Default ticket/pass purchasing screen
- Ability to save favorite routes
- Improved accessibility for visually impaired users
- Integration with other transit apps (Google Maps, etc.)
In-app purchases
Waymo
No in-app purchases
MuniMobile
No in-app purchases







