Waymo User Reviews
Customer Experience
~ Based on 1,863 written reviews from the US App Store.
What users say
Summarized from real user reviews of Waymo. Based on 234K reviews and a 5.0/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Smooth, safe, and efficient rides
- 👍Easy to use app
- 🚗Comfortable and clean vehicles
- 💰Affordable pricing
- 🎶Music control in the car
- 🤖Impressive self-driving technology
Negative things
- 🚧Limited service area
- 🕰️Longer wait times compared to other ride-sharing
- 🚶♀️Inconvenient pickup/drop-off locations
- 🤖Concerns about self-driving reliability
- 📞Poor customer service
Is Waymo Safe?
Waymo appears safe based on user ratings. AppsHunter Safety Score for Waymo is 100/100.
This assessment is based on 233,674 user ratings, with an App Store average of 5/5.
Safety Analysis
~ Based on 233,674 App Store ratings for Waymo.
Is Waymo Legit?
Waymo appears to be a legitimate app. AppsHunter Legitimacy Score for Waymo is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This is just amazing! Welcome to the future everyone! 🤩
Amazing how Waymo is adept at every aspect of driving especially rude and stupid drivers.
Terrible, never again
So I like Waymo. But the way they increase the price double what uber charges at certain times is ridiculous. It’s literally no driver how does my normal ride up the street cost 11 bucks but from the hours of 1 to 6 it’s 37 dollars.
Super convenient and fun
I love the everything about my ride with Waymo!
Great efficient trip
Loved the pleasant driving atmosphere in the car and excellent driving too! Great service! Love the unique offering of self driving car. Very cool.
I trust these cars more than I trust any random uber driver at this point. Very impressed with the whole service.
Especially living in LA, Waymo’s are the worst. Can’t even honk becase it has no effect
Amazing ride! Smooth. I fell asleep. LOL! So much fun! I am grateful I decided to take a Waymo tonight. Even sang some jingles to the music.
Me encantó, en un día hicimos dos viajes y super….
I feel safer in a Waymo than a human driving.
Great and smooth. Very awesome experience
My car stopped around the corner from where I was when I booked it. I did not get any text or other indication it had arrived. I just happened to look at my phone and ran to get it and it drove off and they charged me $5 for missing it.
Love it!
It’s the future isn’t it, clever and faultless.
Great ride and amazing experience. The family and I made it safely to the airport. Our six year old was extremely excited! Great work Waymo!
I am glad that i am part of this transit enhancement! I would use this app and i would take these rides forever!
Great smooth ride

