Waymo User Reviews

Customer Experience

Positive experience82.8% of reviews
Neutral1.6% of reviews
Negative experience15.7% of reviews

~ Based on 1,960 written reviews from the US App Store.

What users say

Is Waymo Safe?

Waymo appears safe based on user ratings. AppsHunter Safety Score for Waymo is 100/100.

This assessment is based on 237,821 user ratings, with an App Store average of 5/5.

Safety Analysis

99.4% of ratings point to a safe experience
0.2% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 237,821 App Store ratings for Waymo.

Is Waymo Legit?

Waymo appears to be a legitimate app. AppsHunter Legitimacy Score for Waymo is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfect experience

It was first time to get Waymo. It was easy to call and ride it. The car was clean, safe, and punctual. The experience was unforgettable.

Good ig

it’s good it’s smooth, but but tell me why every time I order it to my house. It takes the longest way all the time, but whenever I use it to go to another place beside my house, it takes the shortest route gets their fast whenever I go to my house, it’s so long I don’t know why but it’s good tho

LA

Fast and easy

Carl

Absolutely awesome!

Try it instantly!

Put in your email address and your phone number and reserve your first ride. It’s that easy.

I will only pay double the price of a normal ride share service

If the Waymo price is > 100% more of the uber I will not order. Otherwise they got me

Awesome

Always the best

Excelente servicio

Excelente experiencia y muy fácil de usar.

Kidnapping

So the new ones don’t have a handle to open door. Today it missed my stop, kept driving. Even when stopped by sidewalk it wouldn’t let me out after 3 mins of trying to open door it took off!! Had to call support took me for such a random ride then finally dropped me off. I was 30 mins late to work 🥱
Show more

What a ride

Wonderful trip! Smooth. No hiccups. No forced conversations!

Destelle

Waymo has accomplished something far more meaningful than simply reimagining transportation.

It has created an experience that gives my daughter a genuine sense of security while allowing her to encounter the future of technology in a tangible, intuitive way.

What I value most, however, is the effect the experience has had on us personally.

Riding together has created space for curiosity, conversation, and shared discovery, and in doing so has brought my daughter and me closer together.

That is an unusually human outcome for such an advanced piece of technology, and one I find particularly compelling.
Show more

Great system

What a great app/ride service. No talking, no tip hustle, smooth, safe (and obviously fun ride). Uber who?

So many issues

Parks in the middle of intersections, sometimes stops and the car won’t move forcing you to get out, the car will say it’s almost there then never come so then you go to cancel it and have to pay a fee

Where has this been all my life

So glad I moved to Nashville where we have this service. It’s super clean, convenient and safe! I’m an ER nurse so I don’t trust much, but I’ll keep using this over and over again!

Great experience

You have to try it

Thanks

Banger

Thank you

Thank you Waymo simple and direct. I appreciate this service. I use it a lot. In Miami Beach

Waymo drive by me and cancel ride

I'm waiting to go to my friends house and the Waymo pools beside me. It doesn't open the door slowly pulls away and then goes around the corner and leave me. I checked the app and it says Waymo coming in 15 minutes when I already waited 15 minutes for her to come and I just

The Nietos

Amazing !!!

No need for google accounts in my life.

I don’t have a google account, don’t want one, google sucks.