Difficult to manage account.
No way to remove a credit card or modify CC information using the app. Please fix this app. My benefit card is always denied and there is no way to update or remove a payment card.
Review
I feel that my money is taken out more than it should for several times.
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Mandatory sign in and several steps to purchase credits are time consuming and unnecessary
Account management
Account management is not easy to navigate and leads to a lot of dead ends. Removing cards is impossible based on the dead end requirements that are impossible to fulfill. Loading and updating payments on is impossible if your card expires. It’s a convenient service that is not accessible.
I also have had accounting errors with my funds not showing up in my cash account even after my card has been clearly charged. (Charges posted twice with missing funds)
I also have had accounting errors with my funds not showing up in my cash account even after my card has been clearly charged. (Charges posted twice with missing funds)
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The app is kicking you out very hast
Every time I get to the station I have to login again and it takes a long time to do that, it is extremely annoying when I’m in a hurry
