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MuniMobile

MuniMobile

by SFMTA

30 ratings
167 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
December 4, 2023
Updated
March 23, 2026

Features

Developer

SFMTA
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Reviews summary↘︎
⭐167
Reviews↘︎
📝38+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Plan your trips and purchase transit fares instantly on your phone. Avoid paper tickets and cash by buying and using fares directly through the app with various payment options. Store multiple tickets for future use and manage your account securely.

✓Trip planning
✓Mobile ticketing
✓Instant fare purchase
✓Multiple payment options
✓Store tickets
✓Group fares
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What users say about MuniMobile

Reviews of MuniMobile are mostly negative: the Travel app is rated 1.8/5 from 30 App Store ratings. What users like most: easy to use, convenient ticket purchasing. Top complaints: inaccurate departure times, login and account issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Convenient ticket purchasing
  • 💡Integrated trip planning

Negative things

  • 🐛Inaccurate departure times
  • 🔒Login and account issues
  • 🔋High battery consumption
  • 👎Confusing user interface
  • 🚫Missing key features (Apple Pay, QR codes)
See all reviews

What's New in MuniMobile

1.6.8

March 23, 2026

Bug fixes and general enhancements

User reviews

Most RecentHighest RatedLowest Rated

i

terrible app very inaccurate time don’t dowloaf
Yyeyhqbq

Confusing and frustrating

This app has one of the worst user interfaces and experience I’ve ever seen. It’s so confusing to use and on top of that it’s never showing correct or up-to-date information.
Wwildcat_zulu

Sucks. - doesn’t show reality.

Doesn’t show where bus/cable car ACTUALLY IS. Don’t count on this to get you anyplace on time. We missed two reservations because it didn’t show reality.
MMe-56(;;)64

No real time updates

App tells you what should be coming per their schedule but not what’s actually coming. Useless app.
WWolfWeedSF

App Shutsdown

Can’t even add a payment source. You tap Apple Apah and the app closes down. Useless.
PCPatty Crakahz
See 162 more reviews

Developer apps

MuniMobile
MuniMobile

by SFMTA

✈️ Travel

(9.9K)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Purchased tickets not showing up

Bug

Inability to log in or reset password

Bug

Incorrect stop locations on map

Bug
✨

Requested Features

4 requests

Default ticket/pass purchasing screen

Feature

Ability to save favorite routes

Feature

Improved accessibility for visually impaired users

Feature

Integration with other transit apps (Google Maps, etc.)

Feature

FAQ

What does the MuniMobile app do?

The MuniMobile app is the official trip planning and mobile ticketing solution for the San Francisco Municipal Transportation Agency (SFMTA). It allows users to plan their journeys on the Muni transit network and purchase fares and passes directly on their smartphones.

How do I buy tickets with MuniMobile?

To buy tickets, you first choose your rider type (Adult, Senior, Youth, etc.), then select the fare you need (single trip, cable car ride, or passport). You can then choose the quantity of tickets and proceed to checkout, where you can pay using a debit/credit card, PayPal, or Apple Pay.

Is the MuniMobile app free to use?

Yes, the MuniMobile app is free to download and use. The app itself does not have any costs associated with it. You only pay for the transit fares and passes you purchase through the app.

Do I need an internet connection to use my tickets?

A cellular network or wireless internet connection is required to purchase tickets. However, once purchased, your tickets can be used and activated offline, meaning you do not need an internet connection to board transit or enter the subway.

What happens if my phone battery dies?

Similar to paper tickets, users are responsible for ensuring they have a valid fare at all times. It is recommended to monitor your phone's battery level and plan accordingly to avoid issues, especially when needing to show an active ticket.