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terrible app very inaccurate time don’t dowloaf
Confusing and frustrating
This app has one of the worst user interfaces and experience I’ve ever seen. It’s so confusing to use and on top of that it’s never showing correct or up-to-date information.
Sucks. - doesn’t show reality.
Doesn’t show where bus/cable car ACTUALLY IS. Don’t count on this to get you anyplace on time. We missed two reservations because it didn’t show reality.
No real time updates
App tells you what should be coming per their schedule but not what’s actually coming. Useless app.
App Shutsdown
Can’t even add a payment source. You tap Apple Apah and the app closes down. Useless.
Not Accurate
The MuniMobile app fails its basic purpose because it’s not accurate regarding the arrival/departure times. The app appears to be based on fixed schedules rather than actual location of buses.
Awful - Zero Stars
I really don’t understand why this app is so bad. You could overlook the UI if the underlying location data was reliable, but it’s not. It’s as if SF MUNI doesn’t know where their busses are or are deliberately withholding that information. I miss NextBus. It was great, it was accurate. As I am unable to rate it zero stars, I am giving it a one.
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Does not work
I bought all day pass for my myself and my daughter during our visit to SF and the ticket never loaded. Waste of $30.
Pass is easy to use but app is confusing
App is showing bus routes that cannot be used with Muni pass. We walked and waited for bus 120, which is shown on muni app but the driver said no muni. If it cannot be used for the bus line, don’t put it on the app
Awful
What happened to the old NextBus app? This app is horrible. All I wanna know is when the next Van Ness to market Street buses coming and it won’t get me past Geary Street no matter how hard I try you can’t back to lead Gary and put in market. What is wrong with these people? Would you make such an awful app? All the other apps are so confusing maps everywhere you don’t know where you’re at it’s ridiculous. If Muni created this app they did an awful job. Hire a real programmer give us back next bus.
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Not intuitive
I purchased a 3-day pass through the app and had no idea how to actually use it. I ended up paying for transit everywhere I went
Complains of clock settings
On first ticket purchase it says my time settings are wrong. They are not. What gives.
Map not reliable
The map shows busses that are scheduled to run, not real live data. I was standing at the bus stop 7 minutes early, watched the bus on the map pass me but nothing approached in real life. The icon was moving down the street and pausing at stops despite there not being a bus.
Poor design
Lousy app, never accepts payments constantly having to update or erase & reload, bus it is SF & Muni so figure it will suck
The times are always wrong
I’ve never had a bus show up when it says it’s supposed to. I have no idea why it’s always off. Delete.
Useless
Useless 👎
Ugh
Not helpful for tourists, had to drive instead since information was incomplete and didn’t sync my planned trips to work on maps
Difficult to use
It is very difficult to use for tourist. Easy for tourist to make mistakes. And cannot get a refund.
Terrible app
The time is never accurate. I have to call 311 to get the correct time . Next bus app was 5/5 the best , accurate, simple , easy to navigate quickly.
Took my money, no ticket :(
Yeah
