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Waymo

Waymo

Autonomous ride-hailing

267K ratings
2354 reviews
#5 in free Travel
✈️ Travel
Free

Details

Released
June 28, 2023
Updated
October 27, 2026

Features

Background Location Access

Developer

Waymo LLC
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About

Request autonomous rides in select territories with a fully electric fleet. Customize your journey with temperature and music controls, and enjoy a safe, reliable, and eco-friendly transportation experience.

✓Request autonomous rides
✓Ride scheduling
✓Customize ride temperature and music
✓Easy door unlock via Bluetooth
✓Share trip status
✓Multi-stop trips
✓All-electric fleet
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What users say about Waymo

Reviews of Waymo are mostly positive: the Travel app is rated 5.0/5 from 267K App Store ratings. What users like most: smooth, safe, and efficient rides, easy to use app. Top complaints: limited service area, longer wait times compared to other ride-sharing. Summarized from real user reviews.

Positive things

  • 🚀Smooth, safe, and efficient rides
  • 👍Easy to use app
  • 🚗Comfortable and clean vehicles
  • 💰Affordable pricing
  • 🎶Music control in the car
  • 🤖Impressive self-driving technology

Negative things

  • 🚧Limited service area
  • 🕰️Longer wait times compared to other ride-sharing
  • 🚶‍♀️Inconvenient pickup/drop-off locations
  • 🤖Concerns about self-driving reliability
  • 📞Poor customer service
See all reviews
+2

What's New in Waymo

154

October 27, 2026

Updated features and fixed some bugs

Charts

Top Free

📊 5

Travel

The app has maintained its position at 5 recently.

Last updated on October 30, 2026.

Top Free

📈 137+3

Global

This app rose +3 positions in Global chart.

Last updated on October 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Beste App!

Bester Fahrdienstleister in den USA, Fahrzeuge immer sauber und zuverlässig und noch günstiger als herkömmliche Taxis oder Lyft und Uber.
NNico.hds

Fahrt ohne Fahrer

Absolut Mega… immer wieder gern🤟🏼😁
LLessi-7

Excellent Autonomous Driving

It’s timely, accurate and safe driving
HBHEMANT Balewadi

Great Experience!

Jaguars are great. The newer vans are so roomy, but there’s been a learning curve in the Orlando market. All the problems I’ve had with the newer vans in opening doors, missing turns, and dropping off a block away from where it should have been corrected in 3 trips. Waymo may cost a dollar or two more than rideshare, but I don’t have to tip and the pickup time is at least twice as fast as LYFT. The vehicles are always spotless. I have no complaints!!!
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JJJWEJOTF

Windows so dirty

Please clean them
GGilbertGirlsRule
See 2349 more reviews

User experience

🐞

Reported Bugs

3 issues

App login issues

Bug

Unreliable ride booking and cancellation

Bug

Unexpected route changes during rides

Bug
✨

Requested Features

4 requests

Expand service area to more cities

Feature

Improve pickup/drop-off locations

Feature

Add Bluetooth connectivity for personal music

Feature

Provide option to contact support during rides

Feature

FAQ

What is Waymo?

Waymo offers autonomous ride-hailing services, allowing users to request rides without a human driver. The service aims to provide a safer, more accessible, and sustainable way to travel using an all-electric fleet.

How do I request a ride?

To request a ride, download the Waymo app, enter your destination, and then request your ride. The autonomous vehicle will pick you up from your current location. Once inside, you can start your trip and customize your ride experience.

Is Waymo available in my area?

The Waymo app is currently available for download and use in specific territories across Australia, Canada, France, Germany, Great Britain (UK), India, Italy, Japan, Mexico, New Zealand, Poland, Singapore, and the United States of America.

What are the key features of a Waymo ride?

Key features include the ability to schedule rides up to an hour in advance, customize the in-car temperature and music, unlock your ride easily with Bluetooth, share your trip status with others, ample trunk space, and the option to add multiple stops to your journey.

Is Waymo free to use?

The Waymo app itself is free to download. Rides are purchased through the app, making it a 'free with in-app purchases' model. Pricing will vary based on the distance and duration of your trip.