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Waymo

Waymo

Autonomous ride-hailing

234K ratings
1853 reviews
#13 in free Travel
✈️ Travel
Free

Details

  • Released
  • Updated
  • December 5, 2019
  • August 3, 2026

Features

Developer

Waymo LLC
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📉no. 190
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About

Request autonomous rides in select territories with a fully electric fleet. Customize your journey with temperature and music controls, and enjoy a safe, reliable, and eco-friendly transportation experience.

✓Request autonomous rides
✓Ride scheduling
✓Customize ride temperature and music
✓Easy door unlock via Bluetooth
✓Share trip status
✓Multi-stop trips
✓All-electric fleet
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What users say

Summarized from real user reviews of Waymo. Based on 234K reviews and a 5.0/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Smooth, safe, and efficient rides
  • 👍Easy to use app
  • 🚗Comfortable and clean vehicles
  • 💰Affordable pricing
  • 🎶Music control in the car
  • 🤖Impressive self-driving technology

Negative things

  • 🚧Limited service area
  • 🕰️Longer wait times compared to other ride-sharing
  • 🚶‍♀️Inconvenient pickup/drop-off locations
  • 🤖Concerns about self-driving reliability
  • 📞Poor customer service
See all reviews
+1

What's New in Waymo

147

August 3, 2026

Updated features and fixed some bugs

Charts

Top Free

📊 13

Travel

The app has maintained its position at 13 recently.

Last updated on August 8, 2026.

Top Free

📉 190-6

Global

This app dropped -6 positions in Global chart.

Last updated on August 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Thank You!

Amazing ride! Smooth. I fell asleep. LOL! So much fun! I am grateful I decided to take a Waymo tonight. Even sang some jingles to the music.
Honey Bee VelasquezHoney Bee Velasquez

Genial ride

Me encantó, en un día hicimos dos viajes y super….
Nancyta MartínezNancyta Martínez

Great ride

I feel safer in a Waymo than a human driving.
Vin808Vin808

Waymo Miami

Great and smooth. Very awesome experience
Hujja ibn GebirHujja ibn Gebir

Service sucks

My car stopped around the corner from where I was when I booked it. I did not get any text or other indication it had arrived. I just happened to look at my phone and ran to get it and it drove off and they charged me $5 for missing it.
CKentECKentE
See 1848 more reviews

User experience

🐞

Reported Bugs

3 issues

App login issues

Bug

Unreliable ride booking and cancellation

Bug

Unexpected route changes during rides

Bug
✨

Requested Features

4 requests

Expand service area to more cities

Feature

Improve pickup/drop-off locations

Feature

Add Bluetooth connectivity for personal music

Feature

Provide option to contact support during rides

Feature

FAQ

What is Waymo?

Waymo offers autonomous ride-hailing services, allowing users to request rides without a human driver. The service aims to provide a safer, more accessible, and sustainable way to travel using an all-electric fleet.

How do I request a ride?

To request a ride, download the Waymo app, enter your destination, and then request your ride. The autonomous vehicle will pick you up from your current location. Once inside, you can start your trip and customize your ride experience.

Is Waymo available in my area?

The Waymo app is currently available for download and use in specific territories across Australia, Canada, France, Germany, Great Britain (UK), India, Italy, Japan, Mexico, New Zealand, Poland, Singapore, and the United States of America.

What are the key features of a Waymo ride?

Key features include the ability to schedule rides up to an hour in advance, customize the in-car temperature and music, unlock your ride easily with Bluetooth, share your trip status with others, ample trunk space, and the option to add multiple stops to your journey.

Is Waymo free to use?

The Waymo app itself is free to download. Rides are purchased through the app, making it a 'free with in-app purchases' model. Pricing will vary based on the distance and duration of your trip.