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Waymo

Waymo

Autonomous ride-hailing

247K ratings
2086 reviews
#7 in free Travel
✈️ Travel
Free

Details

  • Released
  • Updated
  • December 5, 2019
  • September 14, 2026

Features

Background Location Access

Developer

Waymo LLC
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📉no. 148
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About

Request autonomous rides in select territories with a fully electric fleet. Customize your journey with temperature and music controls, and enjoy a safe, reliable, and eco-friendly transportation experience.

✓Request autonomous rides
✓Ride scheduling
✓Customize ride temperature and music
✓Easy door unlock via Bluetooth
✓Share trip status
✓Multi-stop trips
✓All-electric fleet
Show original description

What users say

Summarized from real user reviews of Waymo. Based on 247K reviews and a 5.0/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Smooth, safe, and efficient rides
  • 👍Easy to use app
  • 🚗Comfortable and clean vehicles
  • 💰Affordable pricing
  • 🎶Music control in the car
  • 🤖Impressive self-driving technology

Negative things

  • 🚧Limited service area
  • 🕰️Longer wait times compared to other ride-sharing
  • 🚶‍♀️Inconvenient pickup/drop-off locations
  • 🤖Concerns about self-driving reliability
  • 📞Poor customer service
See all reviews
+1

What's New in Waymo

150

September 14, 2026

Updated features and fixed some bugs

Charts

Top Free

📉 7-2

Travel

This app dropped -2 positions in Travel chart.

Last updated on September 19, 2026.

Top Free

📉 148-10

Global

This app dropped -10 positions in Global chart.

Last updated on September 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Welcome to the future

What an amazing experience. Felt safe and really enjoyed the ride. Thanks
bravo from babsbravo from babs

Love it

I am very pleasantly surprised at how much I’m enjoying Waymo. Keep up the good work!
heviyzzheviyzz

Amazing!

This car service is incredible. It is efficient, the interior smells good, there is calming music playing, everything worked perfectly.
Marc FredsonMarc Fredson

Safe and Sound

Never thought I’d like a driverless car, but the app is easy to use, you see on the screen what the car sees! Always felt safe and the ride was smooth and uneventful!
John T QJohn T Q

Google

Won’t take my google password, needs a option to create a account
OcusanMOcusanM
See 2081 more reviews

User experience

🐞

Reported Bugs

3 issues

App login issues

Bug

Unreliable ride booking and cancellation

Bug

Unexpected route changes during rides

Bug
✨

Requested Features

4 requests

Expand service area to more cities

Feature

Improve pickup/drop-off locations

Feature

Add Bluetooth connectivity for personal music

Feature

Provide option to contact support during rides

Feature

FAQ

What is Waymo?

Waymo offers autonomous ride-hailing services, allowing users to request rides without a human driver. The service aims to provide a safer, more accessible, and sustainable way to travel using an all-electric fleet.

How do I request a ride?

To request a ride, download the Waymo app, enter your destination, and then request your ride. The autonomous vehicle will pick you up from your current location. Once inside, you can start your trip and customize your ride experience.

Is Waymo available in my area?

The Waymo app is currently available for download and use in specific territories across Australia, Canada, France, Germany, Great Britain (UK), India, Italy, Japan, Mexico, New Zealand, Poland, Singapore, and the United States of America.

What are the key features of a Waymo ride?

Key features include the ability to schedule rides up to an hour in advance, customize the in-car temperature and music, unlock your ride easily with Bluetooth, share your trip status with others, ample trunk space, and the option to add multiple stops to your journey.

Is Waymo free to use?

The Waymo app itself is free to download. Rides are purchased through the app, making it a 'free with in-app purchases' model. Pricing will vary based on the distance and duration of your trip.