Wrongfully charged
I was wrongfully charged while doing a transfer and 2 months later the customer service, after quite a few emails and a transfer to the technical support has still NOT resolved the case …. ! 🤷🏻♂️
Bad App
Would not let me create an account. It wouldn’t send the code the verify my email, and when it finally did it gave me a system error.
Buggy
first off it was very difficult to even create an account. I could not get a confirmation code to be sent via email. It took me at least 20 tries when I had my son do it. He couldn’t even create an account. It wouldn’t let him hit the submit button. I spent way too much time trying to create an account even putting in the confirmation code is difficult other apps or websites you can just copy and paste this one you have to put in the numbers one by one, and then you have to change your keyboard layout to the numbers so every time I put in one number I would have to hit the arrow bar to change to the numbers so frustrating
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APP NEVER SHOWS CURRENT BALANCE OR ACTIVITY
This app NEEDS a MAJOR update ASAP! Is anybody’s IT team looking to revamp/upgrade this thing. If not, LET me do it👎🏻👎🏻👎🏻👎🏻👎🏻.
Terrible design
This app has a horrible design. First, it took multiple attempts to create an account. And when it sends you a numerical code, the keyboard to enter it is letters. Then, when you’ve put it back on numbers and enter one, it switches back to letters for the next. I know the keyboard can pop up as numbers as many other apps do this. That’s just one of the MANY flaws of this app. I think high school students could design something better. Would give zero starts if I could.
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