Terrible app
The Metrolink app is very confusing and not user-friendly. It wasn’t clear how the tickets worked or when they could be used. I ended up buying a ticket that I couldn’t use because the app didn’t explain the restrictions well, so I completely wasted my money. The whole experience was frustrating, and the app made what should have been a simple process much more difficult than it needed to be. They really need to improve the app’s design and make ticket information much clearer.
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Input Debit card info
You make it difficult to input credit card info without having to make to ticket purchase.
Online it says how to add a debit card but none of those subtitle folders exist in the app that leads to inputing the debit card info.
Online it says how to add a debit card but none of those subtitle folders exist in the app that leads to inputing the debit card info.
Functional, Not Stylish
It seems like the developer has continued to improve the app since the most negative reviews were written. Payment is easy, choosing your route based on station of origin and destination is clear, the ticket wallet is separate from old expired tickets…the thing seems fine!
Delete your codebase and start again
This is so atrocious it doesn’t even deserve the excuse of underfunded
Ticket restrictions not clearly stated
App works fine, but ticket restrictions are not clearly stated anywhere. Recommend not buying tickets until just before the trip. Tickets I bought had a 5 hour use restriction which was not mentioned anywhere. And metrolink won’t refund under any circumstance .
