horrible
bro cant make an app 😭✌️✌️
Recently improved, could do better
They cleaned up the interface recently 9/2026 but it’s still a very basic app. Whenever you want to look at schedules or do anything, it opens a browser. This could all be written to be done in app. Also, they need real time train updates. I’m not sure how they’ve missed it in their updates for this long. It should’ve been there from the beginning. The only good thing is buying a pass but riders need more than just that.
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Practically useless
The old version showed you routes, stops, times, etc. From what I see in the new version the only thing you can do is buy a pass. Do I want a pass? I don’t know!!! The Amtrak train schedule might be better for me, but now I can’t tell!
Bad design
This new app redesign, while it looks nice at first was obviously made by someone who doesnt take the metro at all. This version is complete trash
Still bad
The map is pulled up on an in-app browser which it does not let me scroll up to see any of the AV line trains.
So I still have to open another app to be able to use the train tracker.
Which is the most reliable way to see advisories.
The App improvements did nothing but make it known that these issues will never be fixed.
So I still have to open another app to be able to use the train tracker.
Which is the most reliable way to see advisories.
The App improvements did nothing but make it known that these issues will never be fixed.
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App update is good
The newly updated app is stylish and easier to use. I can simply open the app now and see my tickets, instead of having to tap "ticket wallet." It is a lot easier to navigate also. And I like the app icon redesign, it is a lot more informative.
Terrible app
The Metrolink app is very confusing and not user-friendly. It wasn’t clear how the tickets worked or when they could be used. I ended up buying a ticket that I couldn’t use because the app didn’t explain the restrictions well, so I completely wasted my money. The whole experience was frustrating, and the app made what should have been a simple process much more difficult than it needed to be. They really need to improve the app’s design and make ticket information much clearer.
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Schedule means useless
I used to take the Metrolink to work round trip three or four times a week. So much has been cut from the schedule that the Metrolink is now useless to me. Amtrak doesn’t stop everywhere the Metrolink does so I can’t take that either. Thanks for making my life worse Metrolink
App sucks
Looks like this app is a MESS. Cannot log in or reset password. I deleted and reinstalled. Only thing it’s good for is looking up schedule. They desperately need to update this app if they not want to mess up people when the Olympic Games come to LA
Input Debit card info
You make it difficult to input credit card info without having to make to ticket purchase.
Online it says how to add a debit card but none of those subtitle folders exist in the app that leads to inputing the debit card info.
Online it says how to add a debit card but none of those subtitle folders exist in the app that leads to inputing the debit card info.
Functional, Not Stylish
It seems like the developer has continued to improve the app since the most negative reviews were written. Payment is easy, choosing your route based on station of origin and destination is clear, the ticket wallet is separate from old expired tickets…the thing seems fine!
Delete your codebase and start again
This is so atrocious it doesn’t even deserve the excuse of underfunded
Ticket restrictions not clearly stated
App works fine, but ticket restrictions are not clearly stated anywhere. Recommend not buying tickets until just before the trip. Tickets I bought had a 5 hour use restriction which was not mentioned anywhere. And metrolink won’t refund under any circumstance .
Monthly Pass
I don’t see monthly pass in the app.
5 hour expiration?
Tickets that are purchased but not activated expire in five hours. So dumb. Denver”s RTD app uses the same underlying technology this app is based on. But unactivated RTD tickets expire in 45 days. That allows customers to plan travel and make changes. Why does Metrolink need this draconian five hour expiration policy?
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Confusing
App tells me i can buy tix on it but the doesnt prompt me for anything but pricing. It keeps sending me back to the App Store to download the app when i am already in the app!
Absolutely worthless
Can’t pay for tickets on the app and can’t access schedules. I had to pay at the kiosks at the station.
Still useless
All the services are just links to the already insufferable website.
Tried to book a day pass for tomorrow and I needed to select a route for a full day pass? Then, I wasn’t promoted for the date selection and it charged be for a day pass for 5h when I bought at 10pm???? There’s only one train available at 10pm for the route I was already weirdly required to select.
Tried to book a day pass for tomorrow and I needed to select a route for a full day pass? Then, I wasn’t promoted for the date selection and it charged be for a day pass for 5h when I bought at 10pm???? There’s only one train available at 10pm for the route I was already weirdly required to select.
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Circular Insanity
Every time I click “buy ticket online” on the app it brings me back to the “download the app” page, which then opens the App Store, prompting me to “open the app”. Guess I’ll go back to the clunky ticket machine from the 20th century. No cause to drag Metrolink kicking and screaming into the 21st century when the 22nd century is right around the corner.
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Over complicated
Great for buying tickets but beyond that you’re on your own. You have to jump between screens to see what you want. Luckily there are helpful station agents at LA union station to give you track numbers when you only have 10 minutes to transfer trains.
