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Pronto - San Diego

Pronto - San Diego

North County Transit District

30K ratings
263 reviews
#174 in free Travel
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 15, 2021
  • January 14, 2025

Features

Developer

San Diego Metropolitan Transit System
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Pronto - San Diego screenshot #7 for iPhone
📉no. 174
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Reviews summary↘︎
⭐263
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Easily purchase transit fares for San Diego County. Add money to your account and scan your phone at validators for each trip. The app automatically ensures you always get the best fare, capping at daily and monthly pass rates.

✓Mobile fare purchase
✓Pay-as-you-go fares
✓Real-time arrivals
✓Trip planning
✓Service status updates
✓Manage PRONTO cards
✓Save favorite stops
Show original description

What users say

Summarized from real user reviews of Pronto. Based on 30K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Fast and convenient
  • 💡Useful virtual card feature
  • 👍Easy to load funds and manage account
  • 🚀Scan to ride is quick and efficient

Negative things

  • 🐛Frequent app crashes, especially with trip planner
  • 🔒Lack of Apple Pay/Wallet integration
  • 👎Confusing and complicated payment setup
  • 🐛Unreliable real-time schedule information
  • 👎Inability to use account balance to pay for others
See all reviews

What's New in Pronto

4.100

January 14, 2025

Bug Fixes and Enhancements

Charts

Top Free

📉 174-17

Travel

This app dropped -17 positions in Travel chart.

Last updated on September 17, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Confusing to use

If you want to buy 1 round trip ticket- it is difficult on the app.
no1kevdogno1kevdog

Dysfunctional

I can’t remove payment methods from my account on the app. Therefore I can’t add new ones.
The Truth916The Truth916

Horrible app

You would think an app like this would be simple and intuitive…it’s not
grwnboigrwnboi

Struggle bus

I literally have to delete and redownload this app AT LEAST once a month because the trip planner screen freezes and crashes the app
ClearlyordarklyClearlyordarkly

Scan issue

I needed to scan a variety of angles before it finally recognized the barcode.
DJDamianDJDamian
See 258 more reviews

Developer apps

MTS Mobile Hub
MTS Mobile Hub

by San Diego Metropolitan Transit System

✈️ Travel

(33)

Free
EZ Access
EZ Access

MTS EZ Access

🗺️ Navigation

(15)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Account transfer issues between devices

Bug

Problems loading funds and seeing balance updates

Bug

Inconsistent scanning at validators and on buses

Bug
✨

Requested Features

4 requests

Integrate with Apple Wallet for easier access

Feature

Improve trip planning functionality

Feature

Allow account balance to be used for multiple riders

Feature

Provide more user-friendly payment options

Feature

FAQ

What does the PRONTO app do?

The PRONTO app simplifies purchasing fares for MTS and NCTD transit in San Diego County. You can add money to your account, scan your phone at validators for each trip, and plan your journeys. It also provides real-time arrival information and service status updates.

How does the fare system work in the PRONTO app?

The app uses a pay-as-you-go system where fares are deducted from your loaded balance. You'll never be charged more than a Day Pass ($6 Adult/$3 Reduced) or a Month Pass ($72 Adult/$23 Reduced) within a calendar day or month, respectively. Progress towards these passes is tracked within the app.

Is the PRONTO app free to use?

Yes, the PRONTO app itself is free to download and use. You only pay for your transit fares and any money you load onto your PRONTO account.

What devices is the PRONTO app compatible with?

The app description does not specify exact compatibility details. However, it is designed for mobile phones, implying compatibility with most modern smartphones running iOS or Android operating systems.

Can I manage multiple transit cards for my family?

Yes, the PRONTO app allows you to manage multiple PRONTO cards for your family or group. You can register cards, load money, set up autoload, and block/unblock lost or stolen cards through the app.