Struggle bus
I literally have to delete and redownload this app AT LEAST once a month because the trip planner screen freezes and crashes the app
Scan issue
I needed to scan a variety of angles before it finally recognized the barcode.
why does the app kick me off every time?
within the past 5 months, the app has kicked me out my account 3 times now. Once, I had the app open and ready to scan, and as the bus pulled up, it logged me out. Most recently, the app kicked me off my account again, and I attempted to log in 4 times until log in was successful. it’s really annoying to deal with. once, okay whatever. but 3 times over the span of a a couple weeks is crazy. not to mention with the recent schedule changes, for the past week the app showed inaccurate schedules. there’s fixing that needs to be done and taken care of.
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Only 1 use
Attempted to use my pronto app to purchase MTS Trolley tickets for myself and my kids. You can only use the app for 1 person, so 1 tap at the station. That was frustrating. Ended up needing to use the kiosk machine to purchase for my kids.
Garbage
Fire every boomer that approved this app. How difficult does it have to be? This is what happens when someone hires their grandson to create an app. It’s literally embarrassing.
