Random log outs
App works fine but sometimes it has a bad habit of logging you out and at the worst time just before the bus comes. Not to mention that it won’t remember your password stored on your phone so the process takes longer and then the bus leaves
Ridiculously stupid
So, I downloaded an app to purchase physical cards, that I subsequently have to pay to be mailed to me?
The main purpose of installing an app on your mobile device is to pay for services without requiring any other physical instrument to process payment.
Whose idea was this? Pay a consultant to hire a software developer from Upwork.
Then a passenger could just purchase passes that can be added to their digital wallet.
This is a ridiculous waste of time and resources when it is more convenient to just pay with cash when a person needs to take a bus somewhere.
The main purpose of installing an app on your mobile device is to pay for services without requiring any other physical instrument to process payment.
Whose idea was this? Pay a consultant to hire a software developer from Upwork.
Then a passenger could just purchase passes that can be added to their digital wallet.
This is a ridiculous waste of time and resources when it is more convenient to just pay with cash when a person needs to take a bus somewhere.
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DIDNT WORK WHEN I NEEDED IT.
If you expect this to work every time don’t. I always check my balance at least 10 minutes before I get on the bus, I check it five minutes before, I even leave the page open. When I needed to take the bus I opened it on my way to the bus stop and IT WOULD NOT LOG IN. It kept saying error or invalid. I even made a new account and it still wouldn’t work. The bus I needed doesn’t pass that often so I had to wait even longer to take the next one. Guess what. It still didn’t work, yes I know I can use cash but at that moment I didn’t have any this app is supposed to be reliable and make things easier but it didn’t. Please fix your app!!
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Sign Out
This app keeps logging me out even though I have an account with them. The struggle is so real when I put in my password that is correct it keeps saying error so please fix this bug…
Missed bus due to errors
I missed the bus 4 times already due to payment not letting me thru I never had this problem with older app





