Please Fix This issue!
I got my Wave part a couple days ago. I walk up to the bus. Tap my card. And the bus driver told me the card has no money. I was confused first. So I use cash instead. But when I got home. I download and try to resign. It doesn’t. Try again a few times. But still wouldn’t let me. So I think it’s better to use Cash instead. Please OCTA Team. Fix your app ASAP
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221genZnerd
It’s as bad as the reviews say
This app worked perfectly fine, but as soon as I hit the daily cap to get free rides, it keeps logging me out. I try to log back in, and it says I have the wrong email/password. I try to reset the password but after I enter my email, it says there’s no Internet connection despite having full bars. It’s so convenient that the app logs you out after you reach the threshold for free rides. The easiest fix they could do is allow you to put your virtual card in your phone wallet so you can still access it when you need it. It’s ridiculous.
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KOKamakazi Ozzy
So bad had to write a review
I’m sure you can see the amount of 1 stars this app gets and I can assure you they are completely justified. I can’t even begin to describe how bad this app is when you need to step foot on a bus. I have never written a review on the app store before and this will be my first because of how terrible my experience is. The amount of times this app logs you out when you need to travel anywhere is absurd and this year it only seems to have gotten worse. An app that’s supposed to be convenient so that you may be able to access public transportation all of a sudden doesn’t become so convenient and reliable anymore. This was an issue that has been occurring for at least a year but it has become more apparent this year. I, and many others can only hope and pray this app gets updated to become something actually functional and reliable. If there was an option for 0 stars I’d push the limit to open up negatives.
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AFanime fanz
Student passes don’t work
I used my student email to register for an account several times and every time its failed to link me to the institution, I’ve asked my school they can’t do anything because its your app and whenever I call the customer support I only get bots and bus rates but no support you should’ve stuck with the OCTA app it was good while it lasted
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Ddankdoodlellamas
OC Fair
Downloaded the app and added money to use for my family so we can ride the OC Express but the bus will only allow a 1 time scan to enter the bus for 1 person. I could not use the rest of the money I had already paid to scan for my family. The rest of my family had to quickly find dollar bills since they only accept exact change. OCTA’s previous app was much easier to use.
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SWSexy Willie
