Doesn’t work
I’ve added funds to my tap card multiple times and nothing has gone through.
Lagging to load card
Load money screen takes soooo long, closing opening app doesn’t help , doesn’t want to let me pay and be a Good Samaritan…..I guess free rides am I right
Do not use
Horrible app. I added $5 to my account and they just took my money and never put into my tap card. This app scams you.
Needs work.
I logged into my account on my new phone and I can’t use my card. Had to set up a new card, what is the point of even having an account if you always have to set up a new card at any inconvenience?? 😭😭😭
Keeps saying error
Created new Acct answered all questions, tried 3 times to log in says Error, Bugy app, will contact Metro Executives file complain after all this app got all my private information.
Wickets don’t work
This app is beyond terrible.
Charged Credit Card then lost the TAP Card
The charge went through on my credit card. Then the App said TAP card lost. No receipt was given (not even to email). And the charge went through on my credit card.
Not all features work well
The idea of the app is great but the card scanner hasn’t worked for me and it’s inconvenient to have to go to a 7-11 to load funds.
can’t use
i’ve used this app few years back and everything was fine. when i tried to log in now it always sends me to like the website log in? and says my login is incorrect even after resetting the password. genuinely unusable
Horrible app
Won’t let me add money, my Credit card, and won’t let me buy a pass. No wonder people carry cash for bus…
Terrible
Why is this app such a pain to use? Seems to randomly be unable to connect & load to add fare, at times taking from the bank & not loading fare at all then returning funds days later. What is this?
Terrible card management
I’ve had to add three separate cards to the account, can’t remove or consolidate
Wrongfully charged
I was wrongfully charged while doing a transfer and 2 months later the customer service, after quite a few emails and a transfer to the technical support has still NOT resolved the case …. ! 🤷🏻♂️
Bad App
Would not let me create an account. It wouldn’t send the code the verify my email, and when it finally did it gave me a system error.
Buggy
first off it was very difficult to even create an account. I could not get a confirmation code to be sent via email. It took me at least 20 tries when I had my son do it. He couldn’t even create an account. It wouldn’t let him hit the submit button. I spent way too much time trying to create an account even putting in the confirmation code is difficult other apps or websites you can just copy and paste this one you have to put in the numbers one by one, and then you have to change your keyboard layout to the numbers so every time I put in one number I would have to hit the arrow bar to change to the numbers so frustrating
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APP NEVER SHOWS CURRENT BALANCE OR ACTIVITY
This app NEEDS a MAJOR update ASAP! Is anybody’s IT team looking to revamp/upgrade this thing. If not, LET me do it👎🏻👎🏻👎🏻👎🏻👎🏻.
Terrible design
This app has a horrible design. First, it took multiple attempts to create an account. And when it sends you a numerical code, the keyboard to enter it is letters. Then, when you’ve put it back on numbers and enter one, it switches back to letters for the next. I know the keyboard can pop up as numbers as many other apps do this. That’s just one of the MANY flaws of this app. I think high school students could design something better. Would give zero starts if I could.
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Doesnt work at all
You aren’t even able to create an account
Can’t create an account
When I try to create an account, I keep getting a “System Error.” I have no idea how to proceed.
Rip off
This is my first time using this app. I add $5 to access $1.75 ride to pico station
I checked again when I got home. My $5 funds all used up. It is supposed to have a credit balance
History show no transactions. Apple payment is not there
I have no choice but remove this app from my phone
I checked again when I got home. My $5 funds all used up. It is supposed to have a credit balance
History show no transactions. Apple payment is not there
I have no choice but remove this app from my phone
