Waymo vs Tesla Robotaxi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Waymo
Request autonomous rides in select territories with a fully electric fleet. Customize your journey with temperature and music controls, and enjoy a safe, reliable, and eco-friendly transportation experience.
- Request autonomous rides
- Ride scheduling
- Customize ride temperature and music
- Easy door unlock via Bluetooth
- Share trip status
- Multi-stop trips
- All-electric fleet
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Get there with The World’s Most Experienced Driver™ Waymo is on a mission to be the world’s most trusted driver, making it safer, more accessible, and more sustainable to get around—without the need for anyone in the driver’s seat. REQUEST AUTONOMOUS RIDES Ready to ride in any of our existing territories? Download the Waymo app and enter your destination to request your first ride. HOW IT WORKS Once requested, the Waymo car will pick you up from your current location; all you have to do is hop in, sit back, and buckle up. To begin your trip, tap “Start Ride” on the in-car passenger screen where you can also see what the Waymo Driver sees and contact Rider Support at any time. DESIGNED WITH YOU IN MIND Waymo offers the freedom of having a car to yourself without the stress of driving or parking. Day or night, you can request fully autonomous rides that are safe, clean, reliable, and customizable. Whether it’s picking the perfect temperature or streaming your favorite playlists, each ride empowers you to make it your own. MEET THE WORLD’S MOST EXPERIENCED DRIVER™ Waymo is The World’s Most Experienced Driver™ with millions of miles of experience and a proven safety track record. Every car in our all-electric fleet is operated by the Waymo Driver, an autonomous driving technology built with safety at heart. Its real-time visibility gives the Waymo Driver the capability to navigate and adapt with ease. Supported by a multilayered suite of sensors—including cameras, radar, and lidar—our systems maintain a constant 360°-view of the car’s surroundings ensuring road safety for all. YOUR RIDE, EVERY TIME. EXPLORE FEATURES Ride scheduling • Set pick up times up to one hour in advance and we’ll be there to get you. Pick the perfect vibe • Adjust temperature and select tunes all through the Waymo app or in-car screen display. Easy door unlock • Only you can unlock your ride—use Bluetooth to unlock your ride automatically as soon as you’re near. Adjust settings via the My Car Tab in the Waymo app. Share your trip • Share live arrival times with friends and family while en route. Trunk space • Store your belongings with ample trunk space. Upon exiting the car, the trunk will automatically open to ensure nothing’s left behind. Multi-stop • Add multiple destinations to your ride anytime—up to 4 per trip. Or, pull over any time with the tap of a button using the Waymo app or in-car screen. Eco-friendly • Do right by the planet when you ride with our all-electric fleet. The Waymo app is available for download in: • Australia • Canada • France • Germany • Great Britain (UK) • India • Italy • Japan • Mexico • New Zealand • Poland • Singapore • United States of America
Tesla Robotaxi
Experience a driverless ride with this autonomous vehicle service. Book a ride, customize your journey, and enjoy a safe and convenient trip. Service is currently available in limited areas.
- Driverless ride experience
- Customizable climate and music
- Real-time ride monitoring
- In-app ride booking
- Service area maps
- Accessibility features
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Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab is bringing autonomy to everyone and every ride. Schedule your next ride today to experience the future of autonomy for yourself—only available in the Robotaxi app. Robotaxi combines our automated driving technology and vehicle hardware to create a safe and convenient driverless experience. Getting Started To get started, download the Robotaxi app and use your Tesla Account credentials to sign in. If you do not yet have a Tesla Account, you'll need to create a Tesla Account before you can sign into the Robotaxi app. Before Your Ride Ensure you are within the service area shown in the Robotaxi app and enter your destination. When confirming your ride, enter the number of riders joining you on your trip to ensure you are assigned the right vehicle. The app then shows the estimated ride fare and the estimated arrival time for your vehicle at your pickup location. Our Robotaxi fleet now includes both Model Y and Cybercab vehicles. Once your Robotaxi vehicle has arrived, confirm the license plate number with the one provided in the Robotaxi app. After confirming your vehicle, open the door, fasten your seatbelt and tap 'Start Ride' in the Robotaxi app or on the vehicle's touchscreen to begin your trip. During Your Ride Customize your ride by selecting your climate settings, seat positioning, music preferences and more. Critical ride information will be available on the Robotaxi app and the vehicle's touchscreen, including monitoring your ride progress, changing your drop off location, and requesting support. You can always request the ride to pull over or stop, if needed. After Your Ride Once you arrive at your destination, gather your belongings, exit your vehicle, close all the doors, and provide feedback on your experience in the Robotaxi app. Service Areas Download the Robotaxi app to see a map of where service is available based on your location. Don't see your location? Sign up at www.tesla.com/updates to be notified when the Robotaxi service is available in your area. Pricing We charge an affordable rate plus applicable taxes and fees for each ride within the available service area. Pricing is subject to change. Accessibility We are building an autonomous future that is accessible to all people. Our Robotaxi vehicles are designed to support various accessibility needs including space for service animals, screen reader capability and room to store some wheelchairs and other assistive devices. The Robotaxi app is currently available in over 25 languages, with more being added. In addition, your settings and preferences can be controlled entirely through the Robotaxi app and many vehicle controls can be controlled using voice commands, such as changing the cabin temperature or changing your destination. Cybercab features a 21" touchscreen, plenty of leg room and additional trunk space to store foldable wheelchairs and other assistive devices, braille on the door handles and Pull Over button plus easy entry and exit with expansive butterfly doors. The seat height matches that of most wheelchairs and the bench-style seats make it easy to slide in and out. While we do not offer wheelchair accessible vehicles (WAVs) at this time, riders needing a WAV will be referred to local third-party WAV providers in our app. Our team is constantly working with accessibility organizations and individuals who provide instrumental feedback in improving our products and service.
Screenshots
Verdict
The clearest difference is ratings volume: Waymo at 247K against Tesla Robotaxi's 7.5K. On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for Waymo against 4.9 for Tesla Robotaxi. That said, the two scores are not equally well evidenced: Waymo has 247K ratings behind it against 7.5K, so its average is the more settled of the two. Written reviews are what separate them: 83% of Waymo's written reviews are positive against 85% of Tesla Robotaxi's.
Waymo ships an update fortnightly, Tesla Robotaxi every 2 weeks. Both last shipped on September 25, 2026.
| Parameter | Waymo | Tesla Robotaxi |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (247K ratings) — better | 4.9 (7.5K ratings) |
| Positive reviews | 82.9% of reviews | 84.8% of reviews — better |
| Number of ratings | 247K — better | 7.5K |
| Update frequency | Fortnightly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #14 — better | #33 |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 175 MB | 222 MB |
| Age rating | 4+ | 4+ |
| Developer | Waymo LLC | Tesla, Inc. |
Customer experience
Waymo
Tesla Robotaxi
User reviews
Waymo
From 247K App Store ratingsWhat we love
- 🚀 Smooth, safe, and efficient rides
- 👍 Easy to use app
- 🚗 Comfortable and clean vehicles
- 💰 Affordable pricing
- 🎶 Music control in the car
Room to improve
- 🚧 Limited service area
- 🕰️ Longer wait times compared to other ride-sharing
- 🚶♀️ Inconvenient pickup/drop-off locations
- 🤖 Concerns about self-driving reliability
- 📞 Poor customer service
Tesla Robotaxi
From 7.5K App Store ratingsWhat we love
- 🚀 Smooth and reliable rides
- 🔒 Secure and safe transportation
- 👍 Intuitive and user-friendly app
- 💰 Affordable pricing compared to competitors
- 🚗 High-quality vehicle experience
Room to improve
- 🐛 Occasional technical issues or glitches
- 💡 Desire for more payment options (e.g., Dogecoin)
Bugs and requests
Waymo
Reported bugs
3 issues- App login issues
- Unreliable ride booking and cancellation
- Unexpected route changes during rides
Requested features
4 requests- Expand service area to more cities
- Improve pickup/drop-off locations
- Add Bluetooth connectivity for personal music
- Provide option to contact support during rides
Tesla Robotaxi
Reported bugs
1 issue- Occasional app crashes or freezes
Requested features
2 requests- Expand service to more cities
- Integrate with Tesla's ecosystem more deeply
In-app purchases
Waymo
No in-app purchases
Tesla Robotaxi
No in-app purchases








