Comparison

Zoox vs Tesla Robotaxi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zoox

Experience a new way to travel with a fully autonomous, all-electric ride-hailing service. Hail a ride, customize your journey with in-seat controls, and enjoy a spacious cabin designed for your comfort and productivity. Advanced sensors and over 100 safety features ensure a secure and seamless trip.

Highlights
  • Hail autonomous rides
  • Customize in-seat controls
  • Spacious and comfortable cabin
  • Advanced 360-degree sensor suite
  • Over 100 safety features
  • Real-time trip tracking
  • Wireless device charging
Features
Currently charting
Read full description

It’s not a car. It’s a robotaxi designed around you. Zoox is fully autonomous, all-electric ride-hailing. We’ve created a purpose-built robotaxi to give you a better way to ride. Get the app today and learn what makes Zoox the best ride on the road. HAIL A RIDE Open the app, choose your destination, and your Zoox is on the way. Zoox drives itself — all you have to do is make yourself comfortable. MEET YOUR ZOOX Your carriage-style seating awaits. Zoox arrives, the doors slide open, and you step inside. After you sit down, craft your ideal ride with in-seat controls for music, temperature, and more. NEW FREEDOMS The Zoox robotaxi’s spacious and comfortable cabin is designed to give time, space, and freedom back to you. Plug in, switch off, or throw a dance party. It’s your journey. SENSORS THAT SEE IT ALL The Zoox robotaxi combines cameras, lidars, radar, and long-wave infrared sensors for a 360-degree view of everything on the road. SAFETY AT THE CORE Zoox protects every rider with over 100 safety features that don’t exist in conventional cars, such as an innovative airbag system and a safety-focused active suspension. TRACK YOUR JOURNEY Instantly view your trip progress from the app or the touchscreen at your seat so you’re never left guessing your ETA. STAY IN CHARGE Wireless charging at every seat means your devices arrive as recharged as you do. MIX THE MUSIC Pair your device to Zoox via Bluetooth and enjoy your favorite tunes or podcasts during your ride. Pair just once and your device will auto-connect every time you ride. RIDE WITH CONFIDENCE If you need help, live support from our team is just a tap away. Zoox is currently available only in select U.S. cities and is intended for use in the United States only. Need help? Contact Zoox Support at https://zoox.com/support

About

Tesla Robotaxi

Experience the future of transportation with an autonomous ride service. Book driverless trips in advanced vehicles designed for safety and comfort. Customize your journey and provide feedback, all through an intuitive mobile app.

Highlights
  • Book autonomous rides
  • Driverless vehicle experience
  • Customize ride settings
  • Real-time ride monitoring
  • Accessibility features
  • Multi-language support
Features
Currently charting
Read full description

Our Robotaxi vehicle lineup now includes Cybercab, our first purpose-built autonomous vehicle. Designed for safety, accessibility and comfort, Cybercab is bringing autonomy to everyone and every ride. Schedule your next ride today to experience the future of autonomy for yourself—only available in the Robotaxi app. Robotaxi combines our automated driving technology and vehicle hardware to create a safe and convenient driverless experience. Getting Started To get started, download the Robotaxi app and use your Tesla Account credentials to sign in. If you do not yet have a Tesla Account, you'll need to create a Tesla Account before you can sign into the Robotaxi app. Before Your Ride Ensure you are within the service area shown in the Robotaxi app and enter your destination. When confirming your ride, enter the number of riders joining you on your trip to ensure you are assigned the right vehicle. The app then shows the estimated ride fare and the estimated arrival time for your vehicle at your pickup location. Our Robotaxi fleet now includes both Model Y and Cybercab vehicles. Once your Robotaxi vehicle has arrived, confirm the license plate number with the one provided in the Robotaxi app. After confirming your vehicle, open the door, fasten your seatbelt and tap 'Start Ride' in the Robotaxi app or on the vehicle's touchscreen to begin your trip. During Your Ride Customize your ride by selecting your climate settings, seat positioning, music preferences and more. Critical ride information will be available on the Robotaxi app and the vehicle's touchscreen, including monitoring your ride progress, changing your drop off location, and requesting support. You can always request the ride to pull over or stop, if needed. After Your Ride Once you arrive at your destination, gather your belongings, exit your vehicle, close all the doors, and provide feedback on your experience in the Robotaxi app. Service Areas Download the Robotaxi app to see a map of where service is available based on your location. Don't see your location? Sign up at www.tesla.com/updates to be notified when the Robotaxi service is available in your area. Pricing We charge an affordable rate plus applicable taxes and fees for each ride within the available service area. Pricing is subject to change. Accessibility We are building an autonomous future that is accessible to all people. Our Robotaxi vehicles are designed to support various accessibility needs including space for service animals, screen reader capability and room to store some wheelchairs and other assistive devices. The Robotaxi app is currently available in over 25 languages, with more being added. In addition, your settings and preferences can be controlled entirely through the Robotaxi app and many vehicle controls can be controlled using voice commands, such as changing the cabin temperature or changing your destination. Cybercab features a 21" touchscreen, plenty of leg room and additional trunk space to store foldable wheelchairs and other assistive devices, braille on the door handles and Pull Over button plus easy entry and exit with expansive butterfly doors. The seat height matches that of most wheelchairs and the bench-style seats make it easy to slide in and out. While we do not offer wheelchair accessible vehicles (WAVs) at this time, riders needing a WAV will be referred to local third-party WAV providers in our app. Our team is constantly working with accessibility organizations and individuals who provide instrumental feedback in improving our products and service.

Screenshots

Zoox4 screens
Tesla Robotaxi4 screens

Verdict

The call

Zoox and Tesla Robotaxi are too close to call on the numbers: across 11 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Zoox against 4.9 for Tesla Robotaxi. Both are backed by a comparable volume of ratings — 31K and 12K respectively. Written reviews are what separate them: 93% of Zoox's written reviews are positive against 85% of Tesla Robotaxi's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. Both last shipped on November 8, 2026.

ScorecardNo meaningful differences
Zoox versus Tesla Robotaxi: the parameters behind the verdict, then further details
ParameterZooxTesla Robotaxi
PriceFreeFree
Rating5.0 (31K ratings) — better4.9 (12K ratings)
Positive reviews92.9% of reviews — better84.9% of reviews
Number of ratings31K — better12K
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#30#19 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.0
Further details — not scored
Size155 MB235 MB
Age rating4+4+
DeveloperZoox Inc.Tesla, Inc.

Customer experience

Zoox

All ratings30,498 ratings
Positive99.2%
Neutral0.2%
Negative0.6%
Written reviews1,335 reviews
Positive92.9%
Neutral0.7%
Negative6.4%

Tesla Robotaxi

All ratings12,025 ratings
Positive98.4%
Neutral0.3%
Negative1.2%
Written reviews569 reviews
Positive84.9%
Neutral3.0%
Negative12.1%

User reviews

Zoox

From 31K App Store ratings

What we love

  • 🚀 Smooth ride experience
  • 👍 Beautifully designed app
  • 🚘 Exciting new transportation option

Room to improve

  • 🐛 Unreliable service and functionality issues
  • 📍 Limited service area and availability

Tesla Robotaxi

From 12K App Store ratings

What we love

  • 🚀 Smooth and reliable rides
  • 🔒 Secure and safe transportation
  • 👍 Intuitive and user-friendly app
  • 💰 Affordable pricing compared to competitors
  • 🚗 High-quality vehicle experience

Room to improve

  • 🐛 Occasional technical issues or glitches
  • 💡 Desire for more payment options (e.g., Dogecoin)

Bugs and requests

Zoox

Reported bugs

2 issues
  • Unable to hail a ride within the serviced zone
  • App crashes and fails to complete basic searches

Requested features

2 requests
  • Expand service to more areas
  • Improve reliability and consistency

Tesla Robotaxi

Reported bugs

1 issue
  • Occasional app crashes or freezes

Requested features

2 requests
  • Expand service to more cities
  • Integrate with Tesla's ecosystem more deeply

In-app purchases

None

Zoox

No in-app purchases

None

Tesla Robotaxi

No in-app purchases

Questions

Is Zoox free?
Zoox is free to download, with no in-app purchases.
Is Tesla Robotaxi free?
Tesla Robotaxi is free to download, with no in-app purchases.
Which has better reviews, Zoox or Tesla Robotaxi?
Zoox is rated higher. Zoox averages 5.0 out of 5 from 31K ratings, while Tesla Robotaxi averages 4.9 from 12K ratings.
Do Zoox or Tesla Robotaxi have ads?
Neither Zoox nor Tesla Robotaxi shows ads.
Which is updated more often, Zoox or Tesla Robotaxi?
Zoox ships an update fortnightly, and Tesla Robotaxi fortnightly. Most recently, Zoox was updated on November 8, 2026 and Tesla Robotaxi on November 8, 2026.
Which is more popular, Zoox or Tesla Robotaxi?
Zoox currently peaks at #30 in the App Store charts, and Tesla Robotaxi at #19. Chart position reflects recent download velocity rather than total install base.

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