Tesla Robotaxi User Reviews

Customer Experience

Positive experience84.9% of reviews
Neutral2.0% of reviews
Negative experience13.2% of reviews

~ Based on 357 written reviews from the US App Store.

What users say

Is Tesla Robotaxi Safe?

Tesla Robotaxi appears safe based on user ratings. AppsHunter Safety Score for Tesla Robotaxi is 98/100.

This assessment is based on 5,731 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
0.4% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 5,731 App Store ratings for Tesla Robotaxi.

Is Tesla Robotaxi Legit?

Tesla Robotaxi appears to be a legitimate app. AppsHunter Legitimacy Score for Tesla Robotaxi is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please come to Toronto!

Can’t say enough good things about this service.

The pinnacle of rideshare

Excellent service. Now having ridden dozens of times, Robotaxi is my go to whenever I’m in a city where it is an option.

Not only is it the cleanest and easiest to use but it’s also the most affordable!

The personalized media integration is next level.

Highly recommend!

The future of mobility

Wow this is so cool.

Omg

It was just perfect clean and quick I will definitely try it again

Release them in other places too!

Release one in Connecticut already please!!

The Future Is Here

I cannot wait to be an operator of one of these things!

Use uber or Lyft

They were supposed to under cut the competition by being cheap, now they are expensive as Waymo. Not using this app or Waymo’s

Fast forward to the future

Flawless ride extremely impressive

Simple amazing 🤩

Just did a 20 minute ride in Austin, I’m completely sold! Tesla is the only company doing it at this level it’s not even close, those next closest one if geofenced waymi with all those goofy giant cameras and lidar and they are a couple of years behind Tesla

Excellent app UX and service

App was reliable in my 2 months of use. I love everything about the UX - sleek design engine, responsive and usable widget etc.

Ok

I luv elon ma

First Robotaxi ride

Incredible experience! Very clean Robotaxi. God bless the Robotaxis and their owners!!!

Super fast

The Robotaxi showed up super fast, like in just a few minutes. The car was spotless and felt brand new, and the price was way cheaper than other rides. I’ll definitely pick it again for trips to SFO or downtown San Francisco—it’s just too convenient.

Price gouging

Used to be able to get a Robotaxi for $3 now it’s $7.50 minimum, officially more expensive then Waymo, Uber, and Lyft, guess gas prices and paying the drivers are really hitting Tesla pretty hard just pathetic

1st Time Experience

Nice ride! Vehicle was clean inside and out

Awesome 1st RoboTaxi Ride!

I’m in Dallas and just had to try it. It picked me up in front of my hotel, drove me across town to my destination. I waited only 3 minutes for the cars arrival and the interior was very clean.

Great experience for wheelchair user

I'm paraplegic and visiting Austin from Canada with my family. The robo taxi experience has been excellent. It's picked us up in areas where I can easily get in and out, and the whole family has loved the fact that our music from our Tesla at home plays automatically and our temperature settings activate.
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App won’t connect

Signed up, allowed settings changes, every time I try to use I get a message that it’s offline, network unavailable. No issue booking a waymo ride or using my device for anything else. Deleted app, tried again, same error.

Weird routing and can’t rate drivers

The cars often take longer routes or takes forever to pickup. You also can’t rate the safety drivers, so if something happens or they’re rude or something you can’t give feedback

Super smooth ride!

So impressed by how smooth and assertive the car was… such a step change improvement from the old FSD I tried years back… really blown away! Also super cheap so compared to other ride share. Can’t wait till they expand more to whole Tampa Bay or St Pete