Easy to use but no customer support
Using the App for Seattle but the support number is in New York (meaning they work east coast time). I got locked out and requested a password reset, 3 times. No email response. You call Kitsap transit and they give you a New York number for app support. Does me no good if they work east coast hours when I’m trying to buy a ticket after 5pm pacific time.
App is 5 star; customer support is 0.
App is 5 star; customer support is 0.
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Occasional visitor
It can be much more user friendly and better GUI
Great service
Jeffries was super helpful at the Tukwila station!
Train & Bus in Seattle City
Easy to use. Used while on visit to Seattle, very convenient city routes to see all the sites, when combined train & King Metro Bus used. Excellent rate for Senior Day Pass. Thank you!
Visitor friendly
For visitors the app shouldnt make you look up what line you need. Frontload the trip planner option for people. Support apple pay and obscure credit card number for security
