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NY Waterway

NY Waterway

by Bytemark, Inc.

11K ratings
130 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
August 1, 2011
Updated
April 16, 2025

Features

Developer

Bytemark, Inc.
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Reviews summary↘︎
⭐130
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📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Purchase ferry tickets paper-free and use your phone as your boarding pass. Securely store personal information and payment details for convenient travel across New York Harbor. Access route maps, schedules, and advisories for a seamless journey.

✓Paper-free ticket purchasing
✓Phone as ticket
✓Secure encrypted transactions
✓Route maps
✓Schedules
✓Advisories
✓Bus locator
Show original description

What users say about NY Waterway

Reviews of NY Waterway are mostly negative: the Travel app is rated 4.8/5 from 11K App Store ratings. What users like most: easy to use, convenient ticket purchase. Top complaints: frequent log-outs, unreliable ticket activation. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🚀Convenient ticket purchase
  • 👍Friendly ferry crew

Negative things

  • 🐛Frequent log-outs
  • 🐛Unreliable ticket activation
  • 🐛Inconsistent bus locator
  • 🐛Buggy app updates
  • 🔒Security issues with account access
  • 💰Overpriced service
See all reviews

What's New in NY Waterway

4.106

April 16, 2025

Bug fix

User reviews

Most RecentHighest RatedLowest Rated

App not working

The app freezes and doesn’t work sometimes. I paid for the tickets, but the app didn’t update is showing my tickets available.
TTheoJC2908

Logs people off for no reason while boarding the ferry

Logs people off for no reason while boarding the ferry causing panic and missed the ferry.
DDana_ragdoll

Ferry

Arrival and departure on time is awesome.
55646sisco

Wtf are these prices!?

$10.75 to go across the river? The NYC ferry is $3. What a waste of infrastructure.
HHunterGathers

Doesn’t show schedules

Doesn’t show schedule
CCasquejo
See 125 more reviews

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User experience

🐞

Reported Bugs

4 issues

Frequent app crashes

Bug

Inability to log in or access tickets

Bug

Tickets disappearing from user accounts

Bug

Compatibility issues with newer devices

Bug
✨

Requested Features

5 requests

Live ferry tracking

Feature

Improved bus locator

Feature

Seamless multi-ticket management

Feature

Support for Apple Pay and other digital wallets

Feature

Better user account management

Feature

FAQ

What does the NY Waterway app do?

This app allows users to purchase NY Waterway ferry tickets digitally and use their smartphone as their boarding pass. It provides secure ticket purchasing, route maps, schedules, advisories, and a bus locator for a convenient travel experience.

How do I use my phone as a ticket?

Once you purchase your ticket through the app, your phone will serve as your digital boarding pass. You can present your phone to board the ferry, eliminating the need for paper tickets.

Is my payment information secure?

Yes, all personal information and payment details transmitted through the app are encrypted and stored securely. The app prioritizes user data protection.

What information is available in the app?

The app provides essential travel information including route maps, ferry schedules, real-time advisories about service changes, and a bus locator to help you connect with complimentary bus services.

Is this app free to use?

The app itself is free to download and use for purchasing tickets and accessing travel information. The cost is associated with the ferry tickets purchased through the application.