The Official MTA App

The Official MTA App

MTA transit and map info

13K ratings
648 reviews
Free

Details

  • Released
  • Updated
  • July 3, 2018
  • September 3, 2026

Features

The Official MTA App screenshot #1 for iPhone
The Official MTA App screenshot #2 for iPhone
The Official MTA App screenshot #3 for iPhone
The Official MTA App screenshot #4 for iPhone
The Official MTA App screenshot #5 for iPhone
The Official MTA App screenshot #6 for iPhone
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About

Access real-time transit information for subways and buses directly from the source. Get live arrival times, service status updates, system maps, and connect with customer service via chat. Save your favorite routes for quick access to essential transit details.

Real-time arrival board
Service status updates
System maps
Live customer service chat
Save favorite routes
Planned service changes
Elevator/escalator outage info
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What users say

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What's New in The Official MTA App

4.22.0

September 3, 2026

Minor bug fixes & improvements.

Charts

Top Free

📈 73+1

Travel

This app rose +1 position in Travel chart.

Last updated on September 17, 2026.

User reviews

No schedule?

This is not good. Why isn’t there a schedule? The mat’s Justine website is far better than this app. What a waste of a download.

Official app is correct 50% of the time

Half the time, the app works fine and is good at tracking buses and subways, the other half it is wildly incorrect, has incredibly out dated information and tracking buses that don’t exist. Support team always takes a minimum of 10 minutes to respond and don’t seem to know any better than users do.

Doesn’t work on cellular

Prior to the major update to this app it worked on cellular only. Since the update it won’t load bus or train information unless connected to wifi making it mostly useless

no bus

it says the bus will be there but it never is ugh

Worse

This app is so dreadful you cannot even rearrange your favorites, not in favorites—duh—or search. Hmm where else could it be? Just a terrible app not befitting of even the MTA.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Favorites disappearing after updates

Bug

Inconsistent display of uptown/downtown directions

Bug

Inability to view route options from current location

Bug

Requested Features

4 requests

Add widget for favorite stations

Feature

Improve bus tracking and real-time location

Feature

Simplify navigation and reduce number of taps

Feature

Restore previous app's functionality

Feature

FAQ

What does the official MTA app do?

The official MTA app provides real-time arrival information for subways and buses, service status updates, system maps, and a live customer service chat. It aims to be the best source for up-to-the-minute transit details directly from the MTA.

What are the key features of the MTA app?

Key features include an up-to-the-minute arrival board for all stations and stops, a dedicated status tab for service issues, the ability to save favorite subway lines and bus routes, real-time service updates, planned changes, and elevator/escalator outage information. It also offers a live chat with MTA employees.

Is the MTA app free to use?

Yes, the official MTA app is completely free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a free service for riders.

Who is the MTA app designed for?

This app is built by and for MTA riders, meaning it's intended for anyone who uses the New York City subway and bus systems. It's particularly useful for commuters and travelers who need reliable, real-time transit information to plan their journeys.

How does the app help with service disruptions?

The app features a 'Status' tab that quickly shows any current service issues. It also provides real-time service updates and information on planned service changes, ensuring riders are informed about potential delays or disruptions on their routes.