The Official MTA App

The Official MTA App

MTA transit and map info

13K ratings
663 reviews
Free

Details

Released
July 3, 2018
Updated
October 28, 2026

Features

The Official MTA App screenshot #1 for iPhone
The Official MTA App screenshot #2 for iPhone
The Official MTA App screenshot #3 for iPhone
The Official MTA App screenshot #4 for iPhone
The Official MTA App screenshot #5 for iPhone
The Official MTA App screenshot #6 for iPhone
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About

Get live transit updates directly from the source for subways and buses. Features real-time arrival information, service status updates, system maps, and a live customer service chat. Save frequently used routes for quick access.

✓Real-time arrival information
✓Service status updates
✓System maps
✓Live customer service chat
✓Save favorite routes
✓Elevator and escalator outage info
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What users say about The Official MTA App

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+1

What's New in The Official MTA App

4.26.0

October 28, 2026

Minor bug fixes & improvements.

Charts

Top Free

📉 79-3

Travel

This app dropped -3 positions in Travel chart.

Last updated on November 4, 2026.

User reviews

Great UI

So much better than the old app

Train times arrivals inaccurate

Train times on app are inaccurate. The times on the station seem to be okay. Not sure how the MTA can’t align it to that. A train can say 2 minutes away on the app, then instantly jump to zero. Not too bad showing delays but the people rather have accurate times so they can plan better. The old times when you would have to check the schedule were more accurate.
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Bad service

Just a bad service all around.

Great app, terrible for battery usage

The design is excellent – a lot better than it was before.

Unfortunately, the app drains the phone battery excessively through always-on location and background refresh, unless you change those settings in iOS. In my case, the app was consuming huge amounts of battery for background refresh _even while I was in Europe_.

Two recommendations:
(1) At least geofence the background updates to the NYC Metro area. No reason to consume battery and data usage in the background while the phone is nowhere near NYC.

(2) Better controls and explanation in the in-app settings for how the app uses energy in the background. We shouldn’t have to rely solely on the built-in iOS controls to be able to tell the app to reduce its battery usage.

If the battery usage situation improves, I would love to update this review to five stars, which is what the app deserves for everything.outside the battery concerns.
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Still no widgets

It's been months and there are still no widgets. What are you doing?

Developer apps

User experience

🐞

Reported Bugs

3 issues

Favorites disappearing after updates

Bug

Inconsistent display of uptown/downtown directions

Bug

Inability to view route options from current location

Bug
✨

Requested Features

4 requests

Add widget for favorite stations

Feature

Improve bus tracking and real-time location

Feature

Simplify navigation and reduce number of taps

Feature

Restore previous app's functionality

Feature

FAQ

Does the MTA app have ads?

No, the MTA app does not contain advertisements. It is a free application provided by the Metropolitan Transportation Authority.

What is the MTA app's rating and how many reviews does it have?

The MTA app has a rating of 4.4 stars based on 12,607 ratings from users.

Is the MTA app available on Android devices?

The MTA app is currently supported on iPhone and iPad devices. Compatibility with Android devices is not specified in the provided data.

How often is the MTA app updated?

The latest version of the MTA app is 4.26.0, and it was last updated on October 28, 2026. Regular updates are based on user feedback.

What are the main pros and cons of the MTA app according to user reviews?

Users praise the app for accurate train times, helpful commuter features, and clean design. However, some users report inaccurate bus arrival times, bugs, and a confusing interface.

Can I get help with my ride through the MTA app?

Yes, the MTA app features a live customer service chat that connects you with an MTA employee who can assist you with your journey.

What is the age rating for the MTA app?

The MTA app is rated for users aged 4 and older, making it suitable for a wide range of commuters.

Does the MTA app offer offline maps?

Yes, offline maps are listed as one of the positive features of the MTA app, which can be useful when connectivity is limited.