Illegal fine
I was forced to pay a fine for completely unjustified ‘violation’ of ticketing rules. I will be filing a case with the appropriate government regulator to appeal this and ensure this is removed. If this was a feature in any other app, it would probably get the company shut down. Whoever designed this should feel ashamed - this is an ethical and legal misstep that stains the reputation of the MTA and MNR.
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PPaul80435
On Board Surcharge
Just get more funding instead of finding new excuses to take more money out of our wallets.
Rrobbyw99
Use Only for Schedule
This app should only be used for checking schedules. The app tracks you. Even though you purchase a ticket, if you don’t activate it they will charge you extra. Even though the ticket is already paid for, and when the conductors don’t pass you. If you are even 4 seconds passed the time the “doors close” they charge you extra. Because, as we all know, no one ever runs late. Not one ever is juggling multiple items and is just happy they made the train and then RIGHT I need to pull out my ticket. Boom $8 surcharge. Not the conductor’s fault, it’s LIRR corporate. Go back to paper tickets
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FFlavorDept
Ridiculous
This app is terrible, on board surcharge is broken.
BIbrian/keri apple id
Terrible App
Used to ban users for activating late. Now they have surcharge and block you from using the app. Both are bad solutions. If I activate a ticket late, I STILL BOUGHT AND ACTIVATED the ticket. They did not lose out on any money. Majority of travelers are not trying to scam MTA. Terrible app. Terrible customer service.
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Ccwtravels
