Sign in impossible
New sign in requirements do not work . App is now useless for purchasing tickets. Please fix this issue!
Needs a widget and more appealing UI
The TrainTime app is good, but not good enough for 2026.
It’s great at its core component: train times.
User Interface can be better: take a look at the MTA subway app for example.
And the most annoying part about this app: no widget
It’s great at its core component: train times.
User Interface can be better: take a look at the MTA subway app for example.
And the most annoying part about this app: no widget
To add to a chorus of complaints
The ticket rewards function also seems to be purposely bugged. Not only is it not possible to get a fair (double) reward for buying a round-trip ticket, it's easily not even possible to be rewarded if you buy two separate tickets. The first ticket needs to be used up, then the second one bought, and only then will you get rewarded for that. I've been commuting and missing my free ride every cycle because of this sly tactic.
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User hostile
This app will constantly scold you for activating even a second late and continue to do so for weeks afterwards reminding you that you’re a bad customer.
Second it asks for your location data to swap your to and from station or populate the from station. But that doesn’t work at all if ever. Making me rush and then leaving me waiting at a station.
Third the available fairs you can buy are not convenient they basically force you into the day passes because otherwise you might get an $8 fee simply because you did not activate early enough.
People just want to get where they are going why is it such a pain to use?
Second it asks for your location data to swap your to and from station or populate the from station. But that doesn’t work at all if ever. Making me rush and then leaving me waiting at a station.
Third the available fairs you can buy are not convenient they basically force you into the day passes because otherwise you might get an $8 fee simply because you did not activate early enough.
People just want to get where they are going why is it such a pain to use?
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MetroNorth
Where are the schedules? Can’t buy a ticket on this app for a trip tomorrow. Can’t find the time for departure in the future. If I’m trying to buy a ticket for an express and a nearby station in Westchester County the app doesn’t allow it. Total BS.
