Update sux
Every since the world cup came, someone thought it was wise to change the entire structure and design of this app and for that I say you should be fired!!! The app is hard to navigate for bus riders and does not accurately show the buses on the map nor the schedule. You raise our monthly prices, reduce bus routes, reduce buses period, and can’t seem to keep an employee happy if your life depended on it. I hate this transit system but i hate this app even more! FIX IT !
Show more
Horror
The New app, introduces un May, is a total mess. Basically, it crushes every time I get to the bus terminal at Port Authority, exactly when I need it most. I de- and reinstalled many times. And, this is just the beginning of a long list of problems. Why do I have to go through an endless list of stops to identify the one I marked as favorite? Make it simpler and working as the previous one. Who needs all this stuff the app supposedly offers?
Show more
Sign You Out Without Notice
They log you out without notice and make it difficult to log back in. Very frustrating especially when you are trying to get somewhere on time.
Old Version was so much better
The trip itinerary feature is a mess. First, it only shows you three options, please show us routes for more hours of the day at once. It doesn’t refresh without you exiting the trip itinerary and re-entering the data, so the live train updates are not able to be used. Lastly, it sometimes does not show all available options, missing potential transfer routes.
Show more
Pathetic app
As a frequent user of the LIRR this app is pathetic. You can’t activate a ticket without an internet connection. Try that on the platform at Penn Station! Once the train departure time passes it disappears from the schedule - so once you’re on the train you can’t see the remaining stops or even what time your train is supposed to arrive so you know to get ready to get off. This seems like basic functionality that the JV programmers at NJ Transit couldn’t even figure out.
Show more
