NJ TRANSIT Reviews: Is It Legit?

NJ TRANSIT
NJ TRANSIT
NEW JERSEY TRANSIT CORPORATION

Customer Experience

Positive experience10.4% of reviews
Neutral8.3% of reviews
Negative experience81.3% of reviews

~ Based on 1,072 written reviews from the US App Store.

What users say about NJ TRANSIT

Is NJ TRANSIT Safe?

NJ TRANSIT appears safe based on user ratings. AppsHunter Safety Score for NJ TRANSIT is 96/100.

This assessment is based on 269,644 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 269,579 App Store ratings for NJ TRANSIT.

Is NJ TRANSIT Legit?

NJ TRANSIT appears to be a legitimate app. AppsHunter Legitimacy Score for NJ TRANSIT is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible update

Removed a lot of essential features. Where is departurevision? Why does the live feed not update? And where in the world do we see the intermediate stops - isn’t this a critical feature? Should I just randomly guess in how many stops my destination will be?

What happened?

I used to be able to buy bus tickets with no problem now I can’t even buy a bus ticket. I can’t use my Face ID to login. Schedules are not accurate. What happened? How am I supposed to buy bus tickets on my app??

cumbersome and disappointing

lacking in the intuitive features one would expect from a transit app. it's really inconvenient to use. there's really no purpose to using this over an ordinary map app. can't even purchase bus tickets anymore.

Downgrade

The original NJ Transit application was a no frills, easy to navigate application that got the job done. This new “upgrade” has a cumbersome UI that constantly logs you out at the most inconvenient times.

Gets better then worse

This newest update is terrible. I’ve missed buses or thought buses have passed because the information isn’t there or is incorrect. Mostly the time doesn’t say when it’s actually coming but instead says “all aboard.” How is that supposed to help me?

update ruined everything

since the update there is no option to buy a bus ticket, it only allows rail. its driving me nuts

Needs Updated

The dev team needs to update the UI put information which track and when your train is arriving on the main ticket page. So dumb how you need to click through to figure out which train is which.

Not accurate

It would show a time a bus is coming then it would disappear but the bus will still be 10 mins away & sometimes especially on the weekends it won’t so up accurate at all

Older version was more stable, but newer version has an improved GUI

On an iPhone 16 Pro, I’m finding the latest iteration of the app has been forgetting my user and account data, even after the Remember ID is selected. It’s also having random problems with accessing scheduling data.

Tried reinstalling the app a few times, but the app doesn’t seem to improve in usability.
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Horrible app, hardly works

App constantly has issues, trying to find your bus status fails 50% of the time, typical poor government run app.

Undo the last update

The last update has completely messed up the app. All my tickets are gone. I can't log in with my face ID. I can't buy new bus tickets. Fix this asap please!

All favorites gone

This app is unreliable, I lost all my customizations and favorites, apparently just because it was updated, useless

Can’t buy bus tickets no more

Fix this stupid App I can’t buy tickets

doesn’t work

stopped working

Bus times are bugged and slow

The constant log off and it is not allowing to check for bus times. Please fix this. It’s is insane that it’s an issue in 2026

Edit: what’s with the constant auto-sign-out? Almost missed my bus because the app insists on kicking me out and there is bad service at the Port Authority bus terminal. Wish I could give another poor review for this app design.
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weird changes

Why has the option to paste your password into the password box on the homepage been changed to not allow you to paste your password? The other problem with this which is due to the design of the app is that if you move away from the app's home page to say look at your password somewhere else on your phone the app resets the password box so you have to start all over again. This is extremely annoying and is not a sustainable approach. It is a huge functionality flaw or manipulation. The app needs to be changed back to allowing the password to be pasted. Change this back now or else it will be escalated.
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Awful - Does Not Work

Awful update. Won’t let you save payment info. After buying a ticket, the ticket does not appear in the app.

Needs fixing ASAP!

App will not let me purchase tickets which is very inconvenient

Won’t work

After using for more than a year, the app is now unusable because it won’t let me purchase any tickets, save credit card info, or access any bus ticket information.

Buggy app

Very buggy app. Location Services constantly runs in the background, even when the app isn’t actively being used, causing excessive battery drain. This needs to be fixed, as there’s no reason for the app to continuously access my location when it’s not in use.