This app is not user friendly
All I’m trying to do is plan a rail trip to see when the train will arrive to pickup someone at the station and I can’t get it to do that
Inaccurate
No notice when a ride is canceled, map tracking is intermittent, can't rely on the information presented
Great when working
But they have got to fix the new password being requested constantly. God forbid you forget your monthly password - you get stuck in an endless loop between the app and website!
UI is a mess
This app is trying to do way too much at once. The user interface is extremely cluttered and nonsensical to read at a glance, which makes reading schedules way more unintuitive than necessary. The old app only listed bus/train departure times, which was easy to understand and consistent across both the app and traditional schedules. This one tries to show me everything at once: departure times, walk times, arrival times, trip duration, etc. This obfuscates the information i actually need and makes it confusing to read at a glance. Missed buses more times than i can count because of this app, and that never happened with the old version.
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Won't update
Can't update the app. Doesn't matter because septa sucks anyway.
