Schedule and live trips have no bearing on reality
I find the schedule information in the map,especially for trolleys, has no connection to reality. Incorrect live trip information, trips that show up as cancelled only after the scheduled arrival time has passed. This level of unreliability is completely inexcusable.
This app is not user friendly
All I’m trying to do is plan a rail trip to see when the train will arrive to pickup someone at the station and I can’t get it to do that
Inaccurate
No notice when a ride is canceled, map tracking is intermittent, can't rely on the information presented
Great when working
But they have got to fix the new password being requested constantly. God forbid you forget your monthly password - you get stuck in an endless loop between the app and website!
UI is a mess
This app is trying to do way too much at once. The user interface is extremely cluttered and nonsensical to read at a glance, which makes reading schedules way more unintuitive than necessary. The old app only listed bus/train departure times, which was easy to understand and consistent across both the app and traditional schedules. This one tries to show me everything at once: departure times, walk times, arrival times, trip duration, etc. This obfuscates the information i actually need and makes it confusing to read at a glance. Missed buses more times than i can count because of this app, and that never happened with the old version.
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Won't update
Can't update the app. Doesn't matter because septa sucks anyway.
App Won’t Download
App won’t update/nor can I download the app again since the latest app update today
Inaccurate and glitchy
Some nice features like the favorited routes/stops are helpful. The idea behind many of the features are great but are very glitchy to the point it isn’t worth trying. For example, the app doesn’t stay logged in and the password needs changed way too often (every few months). The login from the app doesn’t work and often have to resort to using the browser version. Additionally, the “live tracked” schedules sound good in practice but are somehow inaccurate all the time. They show buses that aren’t coming; they fail to show buses that are coming; the schedule is often off by 15m+
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App sucks
The app as constructed does not give real time info and the information it does give is is difficult to interpret
Truly useless, and keeps getting worse!
Times are inaccurate or buses just don’t show up. Buses often aren’t tracked but then suddenly appear past the stop you’ve been waiting for. Cancellations don’t show until the last minute or even after the bus was supposed to arrive. I’m continually surprised by how this app keeps getting worse when it’s already so terrible.
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Terrible App
I can never log in! So I can’t view my Septa Key balance or add funds through the app. I just stopped using the app cause that’s the only good reason for it. Needs a serious update.
Brownie
Why the west bound T schedule doesn’t appear at the trolley stop 13th and Market
Inaccurate live data
The app is terrible, unreliable, worse than nothing. Yet again it shows a bus coming, moving on the app, then it disappears and resets. Such garbage! Septa you’re driving away your customers!
Worse app
I wouldn’t recommend anyone to use this app.
Slow to load
Please remove the animation opening the app, it slows down the ability for me to quickly see train schedules. I don’t want to wait for the logo to finish animating when I need to quickly check
Half the time it doesn’t work!!!
Please fix the UI for adding funds to the card. It’s really annoying that there’s no enter key and I end up entering my cvv into the balance reload as well.
I swear this is a prank
It’s been like 5 years since this last did anything but every update just adds some new issue that makes It impossible to load money onto a key card. The current one is you need to reset password and then temporary passwords expire immediately and then you can’t reset again for 24 hours. Just don’t even have an app
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Took $90 from me
I tried to add $10 for a ride and it decided to add an extra 0 and add $100 to my account and I couldn’t fix it wth
Keep crashing error and logout by itself
Keeep continuing like that ... changer passw and anythins still said error :(
🍅🍅🍅🍅🍅
You can’t just buy a ticket and go, you have to have a key card and create an account
