Customer support?
I forgot my password and the email recovery feature does not work. The in-app message help feature does not work. Now my license plate is stuck in an account that I cannot access and the app won’t let me transfer it to a new account. This is really simple stuff so what the heck.
RRoedelheim
An app update is a nightmare
Whenever it updates the software, it deletes all payment options already saved. Does not support Apple Pay. This should not be an acceptable feature for users to re-upload payment details every-time they feel like updating their software.
SSenkaushikgupta
No resolve to payment issue
3rd day still no resolution to payment from parking card
SSnailfan
Annoying App
Forced to use in a parking garage that has no cell service or signal. Basically have to remember everything and then handle it manually once I get out of the parking garage.
Started sending me notifications to update my card like I was late on a bill payment a week ago. Updated my card four days ago and continuing to get the urgent “update your card” message which I will until the deadline passes I guess. And this is only because they changed their system and didn’t retain any of my information. There’s just gotta be a better way.
Started sending me notifications to update my card like I was late on a bill payment a week ago. Updated my card four days ago and continuing to get the urgent “update your card” message which I will until the deadline passes I guess. And this is only because they changed their system and didn’t retain any of my information. There’s just gotta be a better way.
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Ttobydaway
Never works
Always getting payment denied
KKrozy
