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NexPass

NexPass

by Nexus Parking Systems LLC

1.6K ratings
36 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • September 14, 2022
  • July 1, 2026

Features

Developer

Nexus Parking Systems LLC
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NexPass screenshot #1 for iPhone
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Reviews summary↘︎
⭐36
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📝3+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
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About

Enjoy a seamless, touchless parking experience. Easily find, navigate to, and pay for parking at participating locations. Manage monthly accounts, access receipts, and avoid physical tickets.

✓Touchless parking entry and exit
✓QR code scanning for sessions
✓Secure mobile payments
✓Find and navigate to parking locations
✓Manage monthly parking accounts
✓View parking history and receipts
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What users say about NexPass

Reviews of NexPass are mostly negative: the Travel app is rated 4.4/5 from 1.6K App Store ratings. What users like most: fast and efficient, convenient license plate system. Top complaints: frequent technical issues and glitches, poor customer service and support. Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient
  • 💡Convenient license plate system
  • 👍Useful for tracking parking sessions

Negative things

  • 🐛Frequent technical issues and glitches
  • 🤬Poor customer service and support
  • 💰Significant price increases after adoption
  • 🚧Causes long wait times and backups at parking exits
See all reviews

What's New in NexPass

6.82.1

July 1, 2026

A few under-the-hood enhancements for a smoother, faster app.

User reviews

Most RecentHighest RatedLowest Rated

An app update is a nightmare

Whenever it updates the software, it deletes all payment options already saved. Does not support Apple Pay. This should not be an acceptable feature for users to re-upload payment details every-time they feel like updating their software.
SenkaushikguptaSenkaushikgupta

No resolve to payment issue

3rd day still no resolution to payment from parking card
SnailfanSnailfan

Annoying App

Forced to use in a parking garage that has no cell service or signal. Basically have to remember everything and then handle it manually once I get out of the parking garage.

Started sending me notifications to update my card like I was late on a bill payment a week ago. Updated my card four days ago and continuing to get the urgent “update your card” message which I will until the deadline passes I guess. And this is only because they changed their system and didn’t retain any of my information. There’s just gotta be a better way.
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tobydawaytobydaway

Never works

Always getting payment denied
KrozyKrozy

Can’t add card

The website did not send me a verification code to my phone number, so I had to download the app and it wouldn’t let me add my credit card. I had already left my car because I had to catch my train so I had to call my girlfriend and have her do it for me. I ended up getting a ticket because I spent 45 minutes trying to get it to work.

Genuinely the worst experience I’ve ever had with an app. It’s like they’re in kahoots with the train station trying to rob people. DON’T use this if you’re considering it for your business.
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buffalospartanbuffalospartan
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User experience

🐞

Reported Bugs

3 issues

App fails to properly end parking sessions

Bug

License plate recognition issues leading to incorrect charges

Bug

Registration and login problems

Bug
✨

Requested Features

3 requests

Integrate with mobile wallets like Apple Pay and Google Pay

Feature

Provide a widget for quick QR code access

Feature

Improve account management and password reset functionality

Feature

FAQ

What does NexPass do?

NexPass provides a safe and secure touchless parking experience. It allows users to easily find Nexus Parking locations, navigate to them, and pay for parking using their phone. The app also helps manage monthly parking accounts and provides access to parking history and receipts.

How do I use NexPass to park?

To park, simply scan the QR code at the entrance of a participating garage to start your session. When you're ready to leave, scan the QR code at the exit and pay securely through the app. You will no longer need to take or worry about losing a physical ticket.

Is NexPass free to use?

Based on the provided information, the NexPass app is free to download and use. The monetization model is listed as 'free', indicating no upfront cost or subscription fees for using the app's core features.

What if I have a monthly parking account?

Monthly customers can download the app to manage their accounts directly from their phones. This includes handling payments, setting start and end dates for their parking, and managing garage access, all within the NexPass application.

Where can I use NexPass?

NexPass can be used at participating Nexus Parking Systems locations. The app is continuously adding new locations that utilize the NexPass system. If you are unsure if your location supports NexPass, you can reach out to customerservice@nexusparkingsystems.com for more information.