Dessy
It works quite a few times but the only thing that irritates me are the delays . One day they’ll say the bus comes in 5 mins and once it passes it never arrives 🤦🏽♀️
Unreliable
Unreliable just like the Mta. They have times where buses and trains are supposed to leave and they don’t line up. Wrong trains come, buses don’t arrive, timer just keeps feeding us lies.
works better for trains than buses
Decent app but the b44 line rarely shows up when the app says it will, no idea what's wrong with the b44
Please fix widget
Great app, simple design with the most accurate timing. PLEASE FIX YOUR WIDGETS! As of now, the widget only sorts buses by line, not by next arriving, and only 2 fit on the screen. Please allow sort by arrival time so I don’t have to launch the app. Widgets are very important, please fix.
Question
Can the brain trust behind this app explain what purpose “favorites” has in the “new” version? If I only get nearby stations and every single train at said stations, why is “favorites” still an option other than to mock me?
Fix Location
Since the latest update, the app shows the subway line that is one stop away; not the subway closest to current location.
No Service/Wifi on Trains, Useless
The app needs service or WiFi to use… there’s no service or WiFi on the trains or the stations, when you would most need the app.
dysfunctional
The OMNY cards do not work, I put $20 on an OMNY card, used it twice, and it's at negative one dollar. They scammin!!
No schedule?
This is not good. Why isn’t there a schedule? The mat’s Justine website is far better than this app. What a waste of a download.
Official app is correct 50% of the time
Half the time, the app works fine and is good at tracking buses and subways, the other half it is wildly incorrect, has incredibly out dated information and tracking buses that don’t exist. Support team always takes a minimum of 10 minutes to respond and don’t seem to know any better than users do.
Doesn’t work on cellular
Prior to the major update to this app it worked on cellular only. Since the update it won’t load bus or train information unless connected to wifi making it mostly useless
no bus
it says the bus will be there but it never is ugh
Worse
This app is so dreadful you cannot even rearrange your favorites, not in favorites—duh—or search. Hmm where else could it be? Just a terrible app not befitting of even the MTA.
Doesn’t give accurate information
I had to to send information to the app many times, the app is fine when there is no delays, but it is slow on updating when there is some delays.
Fake updates
How do you publish that widgets can be added when the function DOES NOT WORK?! My phone and apps are up to date, but that widget addition eluded me. Horribly managed app
MTA Trains
Delays
Design DISASTER (and how to fix)
The old version was so much better!
Why does the MTA always need to ruin good things?
Here is what should happen.
-Make Favorites lists prominent and fast loading! Right now I can’t even find my Favorites.
-Make the bus and train directional icons bigger and scalable with zoom, bc they are like 2 point font sized now, so you cannot see which way they’re traveling.
-Make arrivals show based on real time! Don’t even bother listing the always-irrelevant published schedules.
-Make it easy to look up a full Route.
(Let me know if you want more ways to make MTA work better.)
Why does the MTA always need to ruin good things?
Here is what should happen.
-Make Favorites lists prominent and fast loading! Right now I can’t even find my Favorites.
-Make the bus and train directional icons bigger and scalable with zoom, bc they are like 2 point font sized now, so you cannot see which way they’re traveling.
-Make arrivals show based on real time! Don’t even bother listing the always-irrelevant published schedules.
-Make it easy to look up a full Route.
(Let me know if you want more ways to make MTA work better.)
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Not paying for the train anymore
Please go ahead and jump the train. Paid and waiting almost an hour for a train that keeps getting delayed?
Poor info
Would be better if it had up to date info and info on delays. It often doesn’t even suggest the best route or an opportunity to give feedback if the subway doesn’t come or bus never arrives. This new app is a downgrade from the last one.
Great upgrades
I love how they continuously improve the app features. Well designed and very easy to use.
