Can’t see Link413 info
Was told this App is required to buy tickets but no info on schedule or locations
Excellent Service
Love my rides
⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Very useful
Extremely satisfied
Mackenley
Charles
Free
About
Purchase and use intercity and commuter bus tickets directly from your phone. Plan your trip, select tickets, create an account, and activate your ticket to show the driver. An internet connection is needed for purchase, but tickets can be used offline.
✓Purchase bus tickets
✓Use tickets offline
✓Plan trips
✓Secure payments
✓Account creation
Show original description
What users say
Summarized from real user reviews of MassDOT BusPlus. Based on 259 reviews and a 4.4/5 average, it highlights the 8 positives and 14 negatives reviewers mention most about this Travel app.
Positive things
- 👍Very convenient for bus passes
- 👍Easy to use for many
- 👍Saves time and hassle
- 👍Good for disabled users
- 👍Works as advertised
- 👍Excellent service
- 👍Makes life easier
- 👍Reliable and handy
Negative things
- 🐛Tickets disappear after first day
- 🐛App glitches and logs out
- 🐛Cannot log in or create account
- 🐛QR codes do not work
- 🐛Payment issues and lost money
- 🐛No reduced fare options
- 🐛Difficult to navigate
- 🐛Slow at times
- 🐛Purchase history not saved
- 🐛App requires specific time zone settings
- 🐛No Apple Pay support
- 🐛Lost tickets after free bus period
- 🐛Charged for free service
- 🐛Inconsistent driver acceptance of tickets
What's New in MassDOT BusPlus
4.110
August 14, 2025
Wallet pay update
User reviews
Developer apps
User experience
🐞
Reported Bugs
10 issues
Purchased tickets disappear after first day
App glitches and logs out users
✨
Requested Features
6 requests
Discount bus pass for days remaining before free bus
Feature
Post more information on the application
Feature
FAQ
What does the MassDOT BusPlus app do?
The MassDOT BusPlus app is the official mobile ticketing application for BusPlus, a program of the Massachusetts Department of Transportation. It allows users to purchase and use intercity and commuter bus tickets directly on their smartphones.
How do I use the app to buy a ticket?
To buy a ticket, you first plan your trip by selecting your origin, destination, and schedule. Then, you choose the type and quantity of tickets needed. You'll create an account and link a credit/debit card to complete the purchase. Once bought, you activate the ticket within the app to show to the bus driver.
Can I use my bus ticket if I don't have internet access?
Yes, while an internet connection is required to purchase tickets, you can use your activated ticket(s) offline. This means you can board the bus even without a live data connection.
Is the app free to download and use?
Based on the provided information, the app is free to download and use. The monetization model is listed as 'free', indicating no upfront cost for the application itself. You will still need to purchase bus tickets through the app.
What are the common use cases for this app?
The primary use case is for individuals who regularly travel on intercity or commuter bus routes managed by BusPlus. It simplifies the process of buying and managing bus tickets, eliminating the need for physical tickets and potentially reducing wait times at ticket counters.
