Terrible service
Took bike when it said available. Battery ran out before hour was up
Pay method
this app is super handy, but the only thing that I didn’t like is how it needed a non-prepaid card I could’ve paid with my cash app card but instead it told me I needed a prepaid card which I didn’t have and I was already at the stop.
Easy to Rent
Unsure how to control speed? Hill stop was a hard start! All good to get a ride in!
Bloated process
Lots of work to verify phone number, email address, and verify ID, just to be told I could not rent a second bike for a relative. Support was unhelpful. Then the bike we did manage to rent just quit 15 minutes from where we rented it, despite 3 hours of battery.
Terrible Service
Crappy service, bikes either don’t work or don’t dock and you get a $30 bill which you have to argue back and forth to get it refunded
