Visitor friendly
For visitors the app shouldnt make you look up what line you need. Frontload the trip planner option for people. Support apple pay and obscure credit card number for security
Charged x2 but no tickets
I bought tickets and got charged twice on my credit card. But no train tickets.
what did sound transit call it
i’m consistent naming
No monthly pass
Waist of money without
Not Helpful
It requires you to visit a physical location in order to purchase passes. What is this-1995?
Thieves and useless app
Just stole my $2. Charged my wisely card but saying no ticket available to use for king county metro. Refund my money now or I will put bad reviews everywhere.
Sign in
This won’t even let me make an account and keeps saying my email doesn’t exist
Lost Tickets
App is Misleading
doesn’t work
this app is so broken it won’t even let me put in my credit card to buy a ticket
Cannot use on monorail
The app has a difficult user interface and does not explain that the monorail is not included. I wasted money on three tickets that aren’t usable on the monorail. Bad experience and wasted money.
Confusing
After completing the transaction the 2 tickets bought didn’t show up. I purchased them again and again the tickets didn’t show us under the available tab. I tried refresh and none. About a hour later I check my email and saw two receipts. I opened the app again and now I saw 4 tickets. As I an a tourist I was double charged for a one way trip because of this bug in the app.
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Trip planner broken
The app will crash if you try to use the ‘leave at’ function of the trip planner.
Buggy
Copy and paste doesn’t work.
You have type the address in manually
You have type the address in manually
Garbage
Keeps crashing - pretty hard to use when it’s so unreliable
Saving Trips?
Honestly this app is great and for the most part easy to navigate, but oh my god does it need to let you save your trips ahead of time!!!!! The amount of time I had to keep going into the app and checking, then it would disappear, etc just feels extremely dangerous to me! I should not have to screenshot every single trip. Just no.
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I don't know what happened
I have used the Transit GO for months for my bus route, but the past two weeks the app has suddenly changed its "GO" routing and completely removed my route from the app, despite it still existing in person. Now I can't use the planning tools because they're giving me the wrong routes. I wish Transit GO would fix the error they introduced, I'm losing interest in a broken app.
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Trip planner crashes app more than it works
This would be a great app if it didn't crash itself.
Where is my ticket!!!
Where is my ticket? Took my payment. No ticket shows. App support link goes to an error page. What a waste of time and money!!!!
Some prices are wrong.
Great for Seattle busses and trains. The ferry prices to Bremerton are higher than the ticket office at the ferry terminal.
1/10- 10
⭐️⭐️⭐️⭐️⭐️
