Comparison

WSDOT vs Metro Flex

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WSDOT

Access real-time traffic conditions, ferry schedules, and mountain pass reports for Washington State. Stay informed about travel alerts, toll rates, and border wait times to plan your journeys efficiently.

Highlights
  • Statewide traffic map
  • Live traffic cameras
  • Ferry schedules and locations
  • Mountain pass conditions
  • Toll rates
  • Border wait times
  • Train schedules
Read full description

Washington State Traveler information provided by The Washington State Department of Transportation. Features • Traffic Map with statewide traffic cameras and travel alerts. • Ferry schedules, alerts, and real-time ferry locations. • Mountain pass conditions and weather reports. • Washington State toll rates. • Northbound Canadian Border Waits. • Amtrak Cascades Train Schedules.

About

Metro Flex

This app provides on-demand transit within a designated service area. Book a ride from your phone and get picked up at a nearby corner for the same price as a bus trip. Enjoy convenient and fast transportation.

Highlights
  • On-demand ride booking
  • Nearby pick-up locations
  • Affordable fares
  • ORCA card integration
  • Youth ride free
Features
Read full description

King County Metro Flex is an on-demand neighborhood transit service. Use your phone to ride anywhere in your service area for the same cost as a bus trip. HOW IT WORKS: - Download the app and create an account. - Book an on-demand ride on your phone. - Meet your driver on a nearby corner. CONVENIENT Use your phone to tell Metro Flex where you are and where you want to go. You’ll receive a nearby pick-up location for a Metro Flex vehicle only a short walk away. FAST It just takes a minute to book your ride! The app will send you an approximate arrival time for your Metro Flex vehicle. AFFORDABLE Metro Flex costs the same as a Metro bus trip. And with your ORCA card, you can transfer for free to or from a bus or Sound Transit Link light rail. You can also pay with a Transit GO Ticket or credit/debit card. Youth up to age 18 ride free. Questions? Reach out at support-sea@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Screenshots

WSDOT4 screens
Metro Flex4 screens

Verdict

The call

The clearest difference is rating: Metro Flex at 4.6 against WSDOT's 2.9. Metro Flex also leads on review sentiment (43% vs 24%) and ratings volume (1K vs 280). WSDOT's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Metro Flex holds the better App Store score, 4.6 against 2.9. Both are backed by a comparable volume of ratings — 280 and 1K respectively. Written reviews point the same way: 24% of WSDOT's written reviews are positive against 43% of Metro Flex's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. Both last shipped on October 1, 2026.

Scorecard5 real differences · 5 level
WSDOT versus Metro Flex: the parameters behind the verdict, then further details
ParameterWSDOTMetro Flex
PriceFreeFree
Rating2.9 (280 ratings)4.6 (1K ratings) — better
Positive reviews24.3% of reviews42.6% of reviews — better
Number of ratings2801K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size54 MB131 MB
Age rating4+4+
DeveloperWashington State Department of TransportationVia Transportation, Inc.

Customer experience

WSDOT

All ratings280 ratings
Positive42.9%
Neutral8.9%
Negative48.2%
Written reviews111 reviews
Positive24.3%
Neutral9.9%
Negative65.8%

Metro Flex

All ratings1,004 ratings
Positive89.3%
Neutral2.5%
Negative8.2%
Written reviews47 reviews
Positive42.6%
Neutral14.9%
Negative42.6%

User reviews

WSDOT

From 280 App Store ratings

What we love

  • 🚀 Helpful resource for Washington residents
  • 👍 Well-designed app
  • 💡 Useful features like ferry schedules and traffic information

Room to improve

  • 🐛 Crashes and freezes on launch
  • 🐛 Inaccurate and delayed information
  • 🔋 High battery consumption due to ads
  • 👎 Poor user experience and outdated design
  • 👎 Unreliable ferry-related features

Metro Flex

From 1K App Store ratings

What we love

  • 🚀 Convenient and helpful service
  • 👍 Kind and punctual drivers
  • 💡 Affordable transportation option
  • 👍 Easy to use app

Room to improve

  • 🐛 Unreliable app with glitches
  • ⏱️ Long wait times and unpredictable arrival times
  • 🚗 Not enough drivers/vehicles to meet demand
  • 🗺️ Limited service area coverage

Bugs and requests

WSDOT

Reported bugs

3 issues
  • Frequent crashes and freezes
  • Inaccurate and outdated traffic and ferry information
  • Compatibility issues with newer iOS versions

Requested features

4 requests
  • Add support for Apple CarPlay
  • Improve ferry ticket purchasing and management
  • Provide more detailed and real-time pass and road condition updates
  • Add ability to report potholes and other road issues

Metro Flex

Reported bugs

4 issues
  • App crashing and freezing issues
  • Inaccurate GPS and location tracking
  • Inconsistent service hours and availability
  • Billing and account management problems

Requested features

4 requests
  • Ability to schedule rides in advance
  • Option to choose preferred pickup location
  • Real-time driver updates and communication
  • Integration with other transit options

In-app purchases

None

WSDOT

No in-app purchases

None

Metro Flex

No in-app purchases

Questions

Is WSDOT free?
WSDOT is free to download, with no in-app purchases.
Is Metro Flex free?
Metro Flex is free to download, with no in-app purchases.
Which has better reviews, WSDOT or Metro Flex?
Metro Flex is rated higher. WSDOT averages 2.9 out of 5 from 280 ratings, while Metro Flex averages 4.6 from 1K ratings.
Do WSDOT or Metro Flex have ads?
Neither WSDOT nor Metro Flex shows ads.
Which is updated more often, WSDOT or Metro Flex?
WSDOT ships an update monthly, and Metro Flex monthly. Most recently, WSDOT was updated on October 1, 2026 and Metro Flex on October 1, 2026.

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