WSDOT User Reviews

WSDOT
WSDOT
Washington State Department of Transportation

Customer Experience

Positive experience23.4% of reviews
Neutral10.3% of reviews
Negative experience66.4% of reviews

~ Based on 107 written reviews from the US App Store.

What users say

Is WSDOT Safe?

WSDOT has mixed safety signals based on user ratings. AppsHunter Safety Score for WSDOT is 59/100.

This assessment is based on 280 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.9% of ratings point to a safe experience
8.9% of ratings suggest some concerns
48.2% of ratings point to a risky experience

~ Based on 280 App Store ratings for WSDOT.

Is WSDOT Legit?

WSDOT appears legitimate, with a few gaps. AppsHunter Legitimacy Score for WSDOT is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great updates

You gotta check this out. It is so much better than it used to be. So many cameras and easy to see which roads are congested via the colors.
You can check ferry mountain passes border times at the Canadian border in so much more!

Apple WSDOT app is trash

We compared the data coming from the Apple app and the android version and the Apple app is largely delayed compared to the Android one. Don’t have faith in this apps data and timing or you will be sitting at a terminal waiting for the next ferry because you did.

Ugh

Give us back our location option. We can no longer refresh our location to get an idea of how traffic is. And the cities you give don’t help.

Broken?

App seems to be broken. Route updates are from 3W ago.

Not currently functional

Traffic status changes depending on zoom level

Time and again, traffic status is incorrectly shown as green when zoomed out but is correctly shown as red when zoomed in, making the app useless.

Ferry tickets not easy to find post purchase

Although it’s great to purchase ferry tickets via this app, it’s not easy to pull up your tickets post purchase. A purchased tickets/orders button seems like a no brainer to have for a logged in user.

Nothing but crashes

This app refuses to run on my iPhone16 Pro running iOS 18.5. Launch —> crash. Repeat

Crashes at launch

Uninstalled

no longer launches

Initially the app would not open on ios 18.5, I completely deleted the app and reinstalled. This seems to have resolved the issue and the app behaves normally.

Response from developer

Can you please send us an email about this issue? We can be reached at webfeedback@wsdot.wa.gov. Thank you!

Newest “update” instantly crashes

Pls update this app… I haven’t updated this app in a while, but noticed a friend had “bridges” to check while I didn’t, so I got the recent update.
Now it instantly crashes when trying to open it. I had ios 16.4.x, just updated to the newest ios, but same problem.

Helpful resource for Washington residents

Update: still using the app but getting a little annoyed at the spam texts that keep showing up. I have been using the Oregon 511 app more often and I’m considering deleting this WSDOT app.

Thanks for this app, from a Clark county resident, I wish that Oregon had a similar resource aside from its Tripcheck website.

Still wishing for a paid ad free option to free up a little bit of space at the bottom of the screen.
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What’s wrong

Why is the app not working anymore?

Needs a lot of work

The UX is pretty pedestrian and UI is antiquated. The ferry interface is particularly disappointing. Wondering if ANY user research has been done on this at all. So much more capabilities are possible, but update after update are yielding more of the same. Relying on the ferry system is already tough. Wish at least this app could be more reliable and informative.
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Response from developer

Thank you for your feedback. We are always striving to improve this app with our limited resources and appreciate any specific feedback you can provide to help make this a better experience for our users. We are actively listening to comments and making changes to this app, and in fact, are currently conducting several usability studies to help improve the experience. If you would like to be added to our usability study contact list please send us an email at webfeedback@wsdot.wa.gov. Thank you!

Needs updated features

App needs to be available for Apple CarPlay so it can be displayed on vehicle screens. More useful especially in winter for pass travel.

Missing departure times

Does show all the departure times, cannot be relied upon. Deleting the app.

Doesn’t Work At All

Ever since an update or two ago the app doesn’t even work. You click to open it and it immediately closes. It’s unusable

Love… but

Please let me zoom in on pics. The traffic cam pics are SO SMALL. let me zoom in!

Doesn’t load on my iPhone

Downloaded, have latest iOS. Click icon, fails to open. Dead app

Ferry alerts need to be more specific

I signed up for Bainbridge ferry alerts, so I know when a morning commute will have problems due to vessel maintenance or crew shortages. Getting delay alerts on routes I have no interest in have encouraged me to turn off my push alerts. I would rather get less useful information than be burdened by false alerts.
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5.40.0 won’t open

5.40.0 crashes immediately on iPhone 13 Pro Max iOS 17.5.1 uninstalled reinstalled uninstalled powered off powered on reinstalled powered off powered on CRASH