What a nightmare
Every time I rely on this app to give accurate info for the ferries I get stuck with endless screwups and ferries that never show up until I give up and cancel my ticket. It’s such a maddening experience nearly every time I try to board a ferry on schedule.
At least show us whether a ferry has been “cancelled due to crew” or running an hour late or randomly decides to only board people going halfway to destination. Tired of spending hours in line only for the boats to not match what is shown in the app. It never even shows ETA until it’s at the dock, and doesn’t give details about how late it is or whether the route will be cancelled.
At least show us whether a ferry has been “cancelled due to crew” or running an hour late or randomly decides to only board people going halfway to destination. Tired of spending hours in line only for the boats to not match what is shown in the app. It never even shows ETA until it’s at the dock, and doesn’t give details about how late it is or whether the route will be cancelled.
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In app advertising, why?
Stop with advertising in a WA state government app. Garbage.
Useful… once you figure it out
The WSDOT app has an awkward layout, but once you play around with it, you realize it’s actually really useful no matter what type of transportation you’re using in the state.
Great updates
You gotta check this out. It is so much better than it used to be. So many cameras and easy to see which roads are congested via the colors.
You can check ferry mountain passes border times at the Canadian border in so much more!
You can check ferry mountain passes border times at the Canadian border in so much more!
Schedule is wrong
I have to check the website to get accurate information. For example, on Sunday, the app listed a 7:55 p.m. ferry from Vashon to West Seattle, but that ferry was only going to Southworth. The website correctly showed the next West Seattle ferry at 8:40 p.m. so I was waiting an extra 40 minutes
Simple app done well
For viewing the ferry schedules and live map this app is excellent. Love that they got those core features right and it’s easy enough to use
Apple WSDOT app is trash
We compared the data coming from the Apple app and the android version and the Apple app is largely delayed compared to the Android one. Don’t have faith in this apps data and timing or you will be sitting at a terminal waiting for the next ferry because you did.
Ugh
Give us back our location option. We can no longer refresh our location to get an idea of how traffic is. And the cities you give don’t help.
Broken?
App seems to be broken. Route updates are from 3W ago.
Not currently functional
Not currently functional
Traffic status changes depending on zoom level
Time and again, traffic status is incorrectly shown as green when zoomed out but is correctly shown as red when zoomed in, making the app useless.
Ferry tickets not easy to find post purchase
Although it’s great to purchase ferry tickets via this app, it’s not easy to pull up your tickets post purchase. A purchased tickets/orders button seems like a no brainer to have for a logged in user.
Nothing but crashes
This app refuses to run on my iPhone16 Pro running iOS 18.5. Launch —> crash. Repeat
Crashes at launch
Uninstalled
no longer launches
Initially the app would not open on ios 18.5, I completely deleted the app and reinstalled. This seems to have resolved the issue and the app behaves normally.
Newest “update” instantly crashes
Pls update this app… I haven’t updated this app in a while, but noticed a friend had “bridges” to check while I didn’t, so I got the recent update.
Now it instantly crashes when trying to open it. I had ios 16.4.x, just updated to the newest ios, but same problem.
Now it instantly crashes when trying to open it. I had ios 16.4.x, just updated to the newest ios, but same problem.
Helpful resource for Washington residents
Update: still using the app but getting a little annoyed at the spam texts that keep showing up. I have been using the Oregon 511 app more often and I’m considering deleting this WSDOT app.
Thanks for this app, from a Clark county resident, I wish that Oregon had a similar resource aside from its Tripcheck website.
Still wishing for a paid ad free option to free up a little bit of space at the bottom of the screen.
Thanks for this app, from a Clark county resident, I wish that Oregon had a similar resource aside from its Tripcheck website.
Still wishing for a paid ad free option to free up a little bit of space at the bottom of the screen.
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What’s wrong
Why is the app not working anymore?
Needs a lot of work
The UX is pretty pedestrian and UI is antiquated. The ferry interface is particularly disappointing. Wondering if ANY user research has been done on this at all. So much more capabilities are possible, but update after update are yielding more of the same. Relying on the ferry system is already tough. Wish at least this app could be more reliable and informative.
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Response from developer
Thank you for your feedback. We are always striving to improve this app with our limited resources and appreciate any specific feedback you can provide to help make this a better experience for our users. We are actively listening to comments and making changes to this app, and in fact, are currently conducting several usability studies to help improve the experience. If you would like to be added to our usability study contact list please send us an email at webfeedback@wsdot.wa.gov. Thank you!
Needs updated features
App needs to be available for Apple CarPlay so it can be displayed on vehicle screens. More useful especially in winter for pass travel.
Missing departure times
Does show all the departure times, cannot be relied upon. Deleting the app.
