Apple WSDOT app is trash
We compared the data coming from the Apple app and the android version and the Apple app is largely delayed compared to the Android one. Don’t have faith in this apps data and timing or you will be sitting at a terminal waiting for the next ferry because you did.
Ugh
Give us back our location option. We can no longer refresh our location to get an idea of how traffic is. And the cities you give don’t help.
Broken?
App seems to be broken. Route updates are from 3W ago.
Not currently functional
Not currently functional
Traffic status changes depending on zoom level
Time and again, traffic status is incorrectly shown as green when zoomed out but is correctly shown as red when zoomed in, making the app useless.
Ferry tickets not easy to find post purchase
Although it’s great to purchase ferry tickets via this app, it’s not easy to pull up your tickets post purchase. A purchased tickets/orders button seems like a no brainer to have for a logged in user.
Nothing but crashes
This app refuses to run on my iPhone16 Pro running iOS 18.5. Launch —> crash. Repeat
Crashes at launch
Uninstalled
no longer launches
Initially the app would not open on ios 18.5, I completely deleted the app and reinstalled. This seems to have resolved the issue and the app behaves normally.
Response from developer
Can you please send us an email about this issue? We can be reached at webfeedback@wsdot.wa.gov. Thank you!
Newest “update” instantly crashes
Pls update this app… I haven’t updated this app in a while, but noticed a friend had “bridges” to check while I didn’t, so I got the recent update.
Now it instantly crashes when trying to open it. I had ios 16.4.x, just updated to the newest ios, but same problem.
Now it instantly crashes when trying to open it. I had ios 16.4.x, just updated to the newest ios, but same problem.
Helpful resource for Washington residents
Update: still using the app but getting a little annoyed at the spam texts that keep showing up. I have been using the Oregon 511 app more often and I’m considering deleting this WSDOT app.
Thanks for this app, from a Clark county resident, I wish that Oregon had a similar resource aside from its Tripcheck website.
Still wishing for a paid ad free option to free up a little bit of space at the bottom of the screen.
Thanks for this app, from a Clark county resident, I wish that Oregon had a similar resource aside from its Tripcheck website.
Still wishing for a paid ad free option to free up a little bit of space at the bottom of the screen.
Show more
What’s wrong
Why is the app not working anymore?
Needs a lot of work
The UX is pretty pedestrian and UI is antiquated. The ferry interface is particularly disappointing. Wondering if ANY user research has been done on this at all. So much more capabilities are possible, but update after update are yielding more of the same. Relying on the ferry system is already tough. Wish at least this app could be more reliable and informative.
Show more
Response from developer
Thank you for your feedback. We are always striving to improve this app with our limited resources and appreciate any specific feedback you can provide to help make this a better experience for our users. We are actively listening to comments and making changes to this app, and in fact, are currently conducting several usability studies to help improve the experience. If you would like to be added to our usability study contact list please send us an email at webfeedback@wsdot.wa.gov. Thank you!
Needs updated features
App needs to be available for Apple CarPlay so it can be displayed on vehicle screens. More useful especially in winter for pass travel.
Missing departure times
Does show all the departure times, cannot be relied upon. Deleting the app.
Doesn’t Work At All
Ever since an update or two ago the app doesn’t even work. You click to open it and it immediately closes. It’s unusable
Love… but
Please let me zoom in on pics. The traffic cam pics are SO SMALL. let me zoom in!
Doesn’t load on my iPhone
Downloaded, have latest iOS. Click icon, fails to open. Dead app
Ferry alerts need to be more specific
I signed up for Bainbridge ferry alerts, so I know when a morning commute will have problems due to vessel maintenance or crew shortages. Getting delay alerts on routes I have no interest in have encouraged me to turn off my push alerts. I would rather get less useful information than be burdened by false alerts.
Show more
5.40.0 won’t open
5.40.0 crashes immediately on iPhone 13 Pro Max iOS 17.5.1 uninstalled reinstalled uninstalled powered off powered on reinstalled powered off powered on CRASH
App about as useful as the ferry system in 2024
Positives: the information is there.
…
Negatives: with the frequent breakdowns, off-schedule sailings, and wait lines for cars the app is barely useful.
…
The main page for each ferry should incorporate the live data, alerts, and actual/predicted sailing times. There’s a bar that fills showing drive up spots for the next ferry, but there should be one for the cars in line behind those spots. Add a feature that estimates the next sailing that will have space available. You have cameras, you know how many cars fit in each boat, that should be enough info to show that.
…
“Next sailing predicted 5:15 (4:45 scheduled), 0 spots available, cars in line will fill the 6:15 (running behind, expected at 6:30) ferry, next available ferry with available car spots will be 7:15 (late, expected 7:45)” or something like that.
…
Negatives: with the frequent breakdowns, off-schedule sailings, and wait lines for cars the app is barely useful.
…
The main page for each ferry should incorporate the live data, alerts, and actual/predicted sailing times. There’s a bar that fills showing drive up spots for the next ferry, but there should be one for the cars in line behind those spots. Add a feature that estimates the next sailing that will have space available. You have cameras, you know how many cars fit in each boat, that should be enough info to show that.
…
“Next sailing predicted 5:15 (4:45 scheduled), 0 spots available, cars in line will fill the 6:15 (running behind, expected at 6:30) ferry, next available ferry with available car spots will be 7:15 (late, expected 7:45)” or something like that.
Show more
