誤った有料プランで加入されてしまってもサポートされない
8月にプロプランで加入しましたが、ライトプランで加入されてます。連絡は何回もしていますが、この問題は共有済みとされてから3ヶ月、全く対応されません。サポートは最悪と言わざるを得ません。Googleストアで購入したので、そちらにも相談を始めました。ディベロッパーは早急対応してください。メールの返答がないのでこちらに現状を投稿しました
朝朝羽田さん
Response from developer
朝羽田さん、ご不便をおかけして大変申し訳ございません。3ヶ月間対応できていないのは本当に問題です。サブスクリプションはGoogle Playの設定から確認・管理できますが、請求の問題は1:1の対応が必要なため、customer.support@befreed.ai まで直接ご連絡ください。早急に対応いたします。
Subscription level
I think the different subscription levels need to be better explained. I am still unsure which I want.
MM26.2
Wake up, people
I really don’t know why this app is so highly reviewed. Sure, you get snippets and abridged summaries of thousands of books and the occasional deep dive of some concepts packaged neatly in a little plan… but the voices used are AWFUL. Terrible pacing, tonal range is often too robotic and repetitive and sometimes the voice itself changes as if a different person took over the mic. Have I found some value in this app? A tiny bit. To me it’s not worth the subscription and they’ve got a lot of work to do.
To the devs: Create more natural sounding voices and dive deeper into your quality control. Caleb sounds like he’s got a bug up his bum and he “speaks” every sentence as if he’s asking a question. The dual voice option is also awful because the “two” voices aren’t even consistent throughout the reading. Lesson plans comprised of multiple steps contain plenty of redundant material as if the AI just circles around the same concept and describes it 3-4 different ways while essentially saying the same thing. This app kind of sucks and could be a lot better!
To the devs: Create more natural sounding voices and dive deeper into your quality control. Caleb sounds like he’s got a bug up his bum and he “speaks” every sentence as if he’s asking a question. The dual voice option is also awful because the “two” voices aren’t even consistent throughout the reading. Lesson plans comprised of multiple steps contain plenty of redundant material as if the AI just circles around the same concept and describes it 3-4 different ways while essentially saying the same thing. This app kind of sucks and could be a lot better!
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WWintermuteV2
FIX BUGS
I love the app I have learned so much. But the bugs are so annoying!!! I’m in the middle of an audio and some random voice/ song starts playing which freaks me out. I can’t believe I paid an annual subscription and this is what I get.
MRMariana F. Riquelme
Might be a good app….
Having to pay for an app before being able to open anything in it and know what the app is for or what it does or how it works baffles me… Why would I pay almost $100 a year for something I know nothing about… The app doesn’t let you explore the app at all before making you sign up and pay
AAustinrd28
