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Belmond

Belmond

by BELMOND MANAGEMENT LIMITED

1.1K ratings
15 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 15, 2020
  • May 22, 2026

Features

Developer

BELMOND MANAGEMENT LIMITED
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About

Enhance your luxury travel experience with a personal digital guide. Manage your stay, access property information, and connect with experts for a seamless, non-touch escape.

✓Digital pre-arrival information
✓Online chat with experts
✓Request management
✓Menu browsing
✓Property information access
✓Concierge recommendations
Show original description

What users say

Summarized from real user reviews of Belmond. Based on 1.1K reviews and a 4.9/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Excellent hospitality and service
  • 🌟Luxurious and high-quality accommodations
  • 🌍Wonderful travel experiences and destinations
  • 💻User-friendly app and website

Negative things

  • 🕰️Slow service and long wait times
  • 🏢Disappointing room quality and amenities
  • 🔍Limited account and trip tracking features
See all reviews

What's New in Belmond

1.0.32

May 22, 2026

This update includes a refreshed app interface and the introduction of Belmond Account access across the app, creating a smoother experience between your stay, profile, booking, and in-stay features. It also includes general usability improvements and minor fixes.

More

User reviews

Most RecentHighest RatedLowest Rated

Belmond Website

It could be more user friendly.
I would like to see more account and trip tracking on the website.
bjm92649bjm92649

El flaco

Si
Milán 27Milán 27

Sitting room

Service was excellent until we went for a drink in the sitting room. Wait fifteen minutes to order a drink. Then went up to the bar and ordered. Server stated they would bring the drinks out. It’s been 10 minutes and still waiting for the drinks!
2024mhc2024mhc

Glorious Reids

This is a five-star hotel with five star hospitality
I could find no fault with the service, rooms and general friendliness.
From the moment of arrival until departure the staff go out of their way to make you feel special.
A wonderful holiday
Caroline and David
Sunshine CarolineSunshine Caroline

Timeless Experiences

From the ever-so famous Orient Express to the British Pullman, this app has all you need to live it large.
Globetrotter862Globetrotter862
See 10 more reviews

User experience

🐞

Reported Bugs

1 issue

App not rotating properly on iPad devices

Bug
✨

Requested Features

2 requests

More account and trip tracking options on the website

Feature

Improved app compatibility and functionality on tablets

Feature

FAQ

What does the Belmond app do?

The app acts as a personal digital guide and pocket concierge for Belmond's luxury properties. It aims to enhance your travel experience by providing seamless, non-touch services and easy access to information.

What are the key features of the app?

Key features include digital pre-arrival information, online chat with in-house experts, the ability to make requests and browse menus, and quick access to property details like restaurant information and concierge recommendations.

Is there a cost to use the Belmond app?

Based on the provided information, the app is available for free download and use. There are no mentions of subscription fees or in-app purchases.

Who is the target audience for this app?

This app is designed for guests staying at Belmond's luxury hotels and resorts. It caters to travelers who appreciate a high level of service and wish to manage their stay digitally.

How can the app improve my hotel stay?

The app allows for a more convenient and indulgent stay by enabling digital pre-arrival planning, direct communication with hotel staff for requests, and easy access to property information and recommendations, all from your device.