BenchApp User Reviews

Customer Experience

Positive experience31.2% of reviews
Neutral12.1% of reviews
Negative experience56.8% of reviews

~ Based on 199 written reviews from the US App Store.

What users say

Is BenchApp Safe?

BenchApp - Sports Team Manager has mixed safety signals based on user ratings. AppsHunter Safety Score for BenchApp is 68/100.

This assessment is based on 370 user ratings, with an App Store average of 3.4/5.

Safety Analysis

56.8% of ratings point to a safe experience
9.7% of ratings suggest some concerns
33.5% of ratings point to a risky experience

~ Based on 370 App Store ratings for BenchApp.

Is BenchApp Legit?

BenchApp - Sports Team Manager appears to be a legitimate app. AppsHunter Legitimacy Score for BenchApp is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

J

New update not working , screen leaves app. UPDATE. They have now fixed it. Quick response. Thankyou since I have 2 teams on BenchApp

Response from developer

Hi there. Is this on an iPad or iPhone?

New update continually crashes

New update continually crashes when trying to open on iPad - now completely unusable

Latest update won’t load

Latest update won’t load at all. Installed latest iOS, rebooted phone, offloaded app and reinstalled. Nothing works.

Update

Impossible de se connecter depuis la mise à jour sur mon iPad,still not working

Response from developer

Bonjour ! Une mise à jour pour iPad arrive. Espérons que ce soit pour lundi !

Gotten better but frustrating

A lot of the bugs have been fixed. While there are still some bugs related to UI glitches the tho by that pisses me off the most is we had to wait for years for dark mode, and in return they took away the FIRE and GOAT emoji reactions trying to force you into paying for it. It’s such a petty thing to do to your customers.
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Response from developer

Jay, this was actually a mistake on our part and they’re coming back asap!

Last update

The app is not opening on my iPad

Response from developer

An update for iPad is coming soon! So sorry about that.

Mise à jour

Je ne peux plus ouvrir l’application avec la dernière mise à jour.

Great for teams

I’ve been using BenchApp for several years and it’s been the best app for managing team schedules. I love that you can now have parents/children on the team. My only complaint is that if you don’t pay to upgrade the teams on the schedule will only show in blue or green no matter how many teams you have. I just wish each different team were a different color.
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J

New update not working , screen leave app

Response from developer

Hi there. Is this on an iPad or iPhone?

Long time user – this app is great!

I’ve been using BenchApp for about 10 years, and the paid version for about the last five years. As a team rep and as a player, this is the best app for hockey that I have used.

Response from developer

Thank you for the review Derek! We’ve got even more features and improved reliability coming.

Dimitry

They spam with optional emails which you can’t unsubscribe from. I’ve got 67 emails from their app just in 1 week. Their support said they can’t do anything about it.

Free is great, pro even better

We use this for our ice hockey club and it works great. We organize weekly skates and events and find it to be a highly integral part of what we do and can do. John is very responsive from the team.

Great idea but glitchy

The app itself is a great idea but I (or my team) never receive notifications. For that reason, I give it a low rating. Switching to a different app for my ball team.

Response from developer

Hi Michy. So sorry to hear you’re having issues. Did you reach out to support?

Except team software

Excellent team software we have been using this for two years and it’s been pretty much Seamless I would suggest that to anyone. Great tool for organization very low maintenance. Constant updates well done team BenchApp five stars for me. You’re my MVP for the season.

No Tennis

Should be a no brainer and easy add since pickleball is already there

Response from developer

Well he adding tennis very soon! We’d love to hear how we can make the app better for tennis.

Update fail

Did the update and now can’t get back in

Response from developer

Hi there. Can you email us at help@benchapp.com? The new updates don’t affect your log in so there must be another issue!

Bench App quick feedback

When a game is full, waitlist players should have priority, but right now:
• they don’t get notified when spots open
• they often can’t join even if they’re space.
• spare invites, let other players jump ahead of them.
This makes it unfair for the people who signed up first.

Simple fix:
• notify waitlist when a spot opens.
• let them claim spots first
(first come, first serve served)
• don’t allow spare invites to override the waitlist.
This would make things way more fair and reduce manual work for organizers.
T.Belbeck
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Constant Spam

I have turned off all notifications in all settings, including per-team settings, but your app still sends me many emails about “hey set attendance for a game”.

Please Remove ride request. One star until this happens.

I keep getting ppl asking for rides to games im not even attending. No way to turn off the notification. I never want to be asked for a ride this way and for games or teams im not even attending.

Bare Bones

This app does the bare bones for team game scheduling, but why does it need to cost $9/month just to get a push notification to my phone on a game day? Silly.