Benchmark Gensuite® Reviews: Is It Legit?

Name: Benchmark Gensuite®
Rating: 4.5 (8161 reviews)

Benchmark Gensuite®

Benchmark Digital Partners LLC

💼 Business

📊 Productivity

Customer Experience

Positive experience22.2% of reviews

Neutral3.7% of reviews

Negative experience74.1% of reviews

~ Based on 54 written reviews from the US App Store.

What users say about Benchmark Gensuite®

Reviews of Benchmark Gensuite® are mostly negative: the Business app is rated 4.5/5 from 8.2K App Store ratings. What users like most: easy to use, good for real-time events. Top complaints: crashes frequently, not user-friendly. Summarized from real user reviews.

Positive things

🚀Easy to use
👍Good for real-time events
💡Excellent field application

Negative things

🐛Crashes frequently
👎Not user-friendly
🔍Difficult to navigate
⏱️Slow and tedious
🔒Unreliable login process
📱Incompatible with mobile devices

Is Benchmark Gensuite® Safe?

Benchmark Gensuite® appears safe based on user ratings. AppsHunter Safety Score for Benchmark Gensuite® is 90/100.

This assessment is based on 8,161 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.7% of ratings point to a safe experience

4.3% of ratings suggest some concerns

9.0% of ratings point to a risky experience

~ Based on 8,161 App Store ratings for Benchmark Gensuite®.

Is Benchmark Gensuite® Legit?

Benchmark Gensuite® appears to be a legitimate app. AppsHunter Legitimacy Score for Benchmark Gensuite® is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Horrible… just Horrible

Cumbersome to use, hard to log onto, unstable, and one of the most stressful apps I’ve ever had to use just to keep up with mandated training. Can’t use SSO while using iPhone. Terrible app that seems like it was purposefully designed to waste the users time. When I could log on… I could always count on adding additional hours to training length just because of difficulties with this app.

TThreeeyedwilly

4 days ago

Response from developer

Response: Hi Threeeyedwilly, In the name of the Benchmark Gensuite Team, we apologize for the inconvenience caused, could you please share a video or some screenshots to our MobileServicesExcellece.team@gensuitellc.com so we can discuss your feedback further? thanks!

Not the best

Forget using this app to take some courses…. You know, one of the main purposes of this app. If I’m lucky enough to escape the log in merry go round, this app does not perform as advertised. I constantly get an error requiring me to log in and open in Edge. Edge is my default browser and I cannot access some content unless I just use a laptop. Horrifyingly inconvenient and defeats the purpose of having an app for phone use.

TThreeeyedwilly

a year ago

Navigation difficile

Vraiment difficile de s’y retrouver. Difficile de naviguer a travers les onglets.

D1Désordre 1

2 years ago

Painfull

Tales way too long on a busy day to fill out reports

SStRily1

2 years ago

Trainings

This app is not at all user friendly, every time a scroll to the right a little or zoom it it goes to a white screen. Very poor quality app.

CBChuck benji

2 years ago

Response from developer

Hi Chuck Benji, we are very sorry that your experience is not optimized when using Benchmark Mobile. as we would like to improve the user interface, could you please share a video or some screenshots to our MobileServicesExcellece.team@gensuitellc.com so we can discuss your feedback further? thanks!

Fields

To many required fields this could just be the way things are set up for us.

BBJHumphrey

2 years ago

Maivais

Plate forme portable très mal faite et peu conviviale

BBobebilot

2 years ago

The bugs need more attention!

Why does the my podcast or music gets interrupted from iOS app when I open this app? There’s nothing to be heard, unless a possibility that this app turns on the microphone.

Why did select all questions with a selectable answer (NA, Yes, No) option with added comments stopped working all of a sudden without updates? When update automatically is turned off.

Things to think about. Thanks.

TBThis apps is bad

2 years ago

Response from developer

Hi This apps is bad, we would be happy to review where your concern is, in order to improve the application for you. Please contact us via email to MobileServiceExcellence.Team@gensuitellc.com, so we can review further.

Select all yes

I really thought the select all yes option was a big time saver and also it’s a more ergonomic approach because I don’t have to use my thumbs as much to select options.

STSprings controls tech

2 years ago

Response from developer

Hi Springs Controls Tech, So, we are very sorry that your experience is not optimized when using Benchmark Mobile. as we would like to improve the user interface, could you please share a video or some screeshots to our MobileServicesExcellece.team@gensuitellc.com so we can discuss your feedback further?

Needs a Revision

App opens, disables my music to play with no sound from the app.

To quickly assign all questionnaire with/without comments, the selectable drop down doesn’t work anymore.

There wasn’t even an update for the app to have the latter not function.

TBThis apps is bad

2 years ago

Response from developer

Doesn’t work

App, hardly ever lets me input any info or upload pictures to my reports. Do not recommend if you need a reliable app.

BBetomg81

3 years ago

Response from developer

Hi Betomg81, in the name of all the Benchmark Gensuite team, we apologize for the bad experience. Please feel free to reach us via the feedback options or to our email MobileServiceExcellence.Team@gensuitellc.com so we can discuss your feedback further and know the application with which you have concerns.

Keeps asking for a review when I try to use the app

I just need to get tasks done when I open this app, not evaluate every time I use it

JMJA MikeT

3 years ago

Response from developer

Hi JA MikeT, We apologize for the application's request to evaluate it every time you access it. We will review how to reduce the number of times the app asks you to evaluate to improve the user experience, and we will get back to you once we implement the improvement. If you have any further comments, do not hesitate to contact our MobileServicesExcellece.team@gensuitellc.com email. Thanks.

Requires flawless cell connection

When the cell service is weak, the app fails for store data transferred and resume operation. Multiple lock ups have occurred while using app with weak cell service.

JJasonwTKE

3 years ago

Response from developer

Hi JasonwTKE, Thanks for posting your review to our application. The Benchmark Gensuite team will work continuously to improve the system for enhanced user experience. Please feel free to reach out to your company's Gensuite service team with your suggestions or concerns, and we can follow up accordingly. We recommend using the offline forms when experiencing weak service to avoid multiple lockups. Thanks.

Excellent

Dderrickl9

3 years ago

Garbage

Slow unorganized tedious and looks like it’s form the ‘80’s!

ZZannymsn

4 years ago

Benchmark

I don’t like that the screen moves sideways while scrolling

FSFriendly so

4 years ago

Response from developer

Hi Friendly So, we are very sorry that you had a bad experience using Benhcmark Mobile. as we would like to improve the user interface, could you please share a video or some screeshots to our MobileServicesExcellece.team@gensuitellc.com so we can discuss your feedback further?

Slow

Slow, really slow. Tedious bubbles to click. Always selects the wrong answer.

Ccvevv

4 years ago

Safety

App really comes in handy.

EMEdward Mckee

5 years ago

Response from developer

Hi Edward Mckee, thanks for your positive review! We are happy to know about your satisfaction on the Benchmark | Gensuite mobile app. The Benchmark team will continue enhancing the app to better meet user’s needs of EHS management!