Feels Like a Scam — Max Charge for a Bike I Locked
I followed the app’s instructions, locked the bike, heard the confirmation sound, and the app allowed me to end the trip. They later told me the bike was still missing and charged me for the maximum trip time.
I was visiting Bergen, had already left the city, and don’t know the area. Their solution was essentially to make me find the bike myself. Terrible customer service and a very frustrating experience.
I was visiting Bergen, had already left the city, and don’t know the area. Their solution was essentially to make me find the bike myself. Terrible customer service and a very frustrating experience.
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Log in not working
Tried to submit my mobile number to register and had repeated messages I attempted to log in before and could not get to ride these city bikes. Real shame as I had planned to visit some places on one
Easy and Excellent!
That was amazing. That was amazing so easy to use!
Lags like crazy, very unusable.
The app (on iOS) lags so much! The app is just not optimized for iPhone. My very first experience was bad, somehow managed to use it since I really wanted to try the bicycle.
The worst experience with an app on iPhone.
PS: I am not using an old phone, this experience was on 14 pro.
The worst experience with an app on iPhone.
PS: I am not using an old phone, this experience was on 14 pro.
Gut und günstig.
Funktioniert super einfach, auch als Ausländer. Man braucht lediglich seine Kreditkarte zur Hand.
Schade!
Die app hat mich rausgeschmissen, als ich mein Rad in Pause hatte. So kam ich nicht mehr rein und musste mein Rad abgeschlossen stehen lassen. Was aus dem Geld und der Zeit wird, weiß keiner. Unübersichtlich und schwierig und kompliziert!
Hire a scooter instead
The app is unreliable and you can’t pause the bike to visit major attractions. Much better hiring a scooter. A number of the bikes have low tyre pressure or flats also. The be avoided at all costs
Not electric & Rough Ride!
This bike looks electric and truly is not. It was also a hard seat, no suspension and a rough ride. I was wobbling just to balance it.
App ist schwierig und sammelt Daten
Die App ist schwierig und sammelt unnötige Daten.
Price fraud
We bought a day pass. But day pass apparently only included one hour of the bike. For every additional 15 min, it was 15 Kroners. What’s the day pass for then?
Not bad
Great service and very convenient when it works. Often no bikes at my closest station dock in Sandviken when I need one and at other times the station dock is full when I want to return a bike thus not enabling me to do so. Therefore I am either walking to or walking back from the next closest station half a kilometre a way which isn’t a massive issue but occasionally that station dock will encounter the same problem and so I am then compelled to walk to the next closest station dock which can be frustrating and render the service redundant at times.
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Doesn’t work
!!!!!
Response from developer
Hi, please contact our customer support team so they can troubleshoot your issue.
Very handy!
I love this system! So environmentally friendly and easy to ride! Just make sure you have connection when trying to connect the bike with the app. Very good and fun overall!
