Warning! Min Payment in app doesn't match Statement
I was just charged a late fee after paying on time, I couldn't figure out why until I sat down and looked at everything. The statement listed a higher amount due than the app, I didn't know this until I had logged in on my computer since there is no way to see a statment on the app. Make sure you don't trust what the app says is due, its still wrong on my account right now!
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Can’t login
Since the update I can not login. It’s telling me to update but it’s already updated and won’t let me in.
Transactions missing in app
I’m new to Best Egg, and I’m worried. I can’t get their phone tree to work. No response to email…
I have been waiting for a credit to post to my account for 10 days. It does not appear in the app, but it shows up on the when I login to the full website. I had to manually calculate my balance to make sure it was right.
Bad app. Bad customer service
I have been waiting for a credit to post to my account for 10 days. It does not appear in the app, but it shows up on the when I login to the full website. I had to manually calculate my balance to make sure it was right.
Bad app. Bad customer service
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Run, Run very fast and never do business with this company
Ohh my Goodness where do I start, I have never experienced such a horrible service in my banking life, this company first of all is behind times and technology, from the day I started business with best egg is been nothing but bad experience, they had a 0% interest intro program for 12 months and I thought I will take advantage of that and I had setup auto payment before starting to use it but for some reason their system rejected it and I was charged a late fee which I had to talk to the manager to remove the late charges, another thing is that I used the card because I was trying to purchase a car which did not go through and this was in November of last year and we are in February this is almost 4 months ago the company kept telling me that they are still investigating the cars but the car was sold to another customer and best egg is still investigating it , I had called countless times with always the same thing we are still investigating it and I just found out that they have taken away the introductory program that got me to join in the first place and on top of that I got charged for interest through no fault of my own so please take my advice and don’t join or deal with this company they are headache to deal with and extremely slow to respond to issues, I REGRET SIGNING UP.
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Credit predtors
Stay as far away from best day credit cards and loans at all cost. I’ve never had a credit card company send you a payment alert the day after it’s due. I’ve never had a credit card company charge it late fee 4 PM on the duty credit predators praying on people with imperfect credit, offering loans and credit cardsjust does fast fees
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