Worst Sportsbook-they steal
Response from developer
Hi sn111, Thank you for sharing your feedback, we truly value it and are always looking for ways to improve the experience for our players. We’re currently exploring smarter ways to prevent bonus abuse while also working to lower the overall rollover requirements that are in place today. At BetCrisAZ, we’re proud to offer one of the most player-friendly promotions in the industry: a full 100% upfront deposit match plus an ongoing 10% daily deposit bonus. We’re also a sportsbook that welcomes every type of bettor, including consistent winners. To keep these generous offers available for legitimate players like you, we have to protect the platform from those who try to take advantage of our bonuses. We’re committed to finding the right balance so we can continue delivering great value while keeping things fair for everyone.
Better than Fan duel
Response from developer
Thank you for the 5 star review!
Stop WITHHOLDING MY MONEY
Response from developer
Hi Trebay, we apologize your experience with our cashier did not meet your expectations. In general due to KYC and AML regulations, the first withdrawal can take some extra time due to the verification of the account the withdrawal is going to. However, I would love to understand as to what occurred during the withdrawal process and how we can fix it going forward. If you would email us at support@betcrisarizona.com, we be happy to assist.
Took money and now not able to withdraw
Its been over a week since i requested a withdrawl but haven’t received yet.
Response from developer
Hi Isan, we apologize your experience with our cashier did not meet your expectations. I would love to understand as to what occurred during the withdrawal process and how we can fix it going forward. If you would email us at support@betcrisarizona.com, we be happy to assist.
Don’t get
Response from developer
Hi E 21 Perez, thank you for taking the time to provide the feedback and we apologize we did not meet your expectations. The rollover requirement associated with the bonuses is designed to prevent bonus abuse. As a sportsbook that provides a much fairer price for the customer along with generous bonus options, we have to protect ourselves while offering a platform for all bettors.
Withdrawing is a nightmare
Bad app
Response from developer
Hi Trump5050, we apologize your experience with our platform did not meet expectations. We'd love to understand more about your experience and where we can improve. If you could provide details at support@betcrisarizona.com we will review and provide assistance.
Did not deposit match, which is advertised. Use competitors
Response from developer
Hi Logistics, we apologize your experience with our platform did not meet expectations. Upon initial deposit the bonus must be selected in order to receive the offer after deposit. If there was an issue with this process, our customer service team is standing by to assist which can apply the bonus manually.
Not worth it
Response from developer
Hi, we apologize your experience with our platform did not meet expectations. Upon initial deposit the bonus must be selected in order to receive the offer after deposit. If there was an issue with this process, our customer service team is standing by to assist which can apply the bonus manually.
Bad
Book for sharp betting
Response from developer
Thank you for the positive feedback. We are glad to hear you are enjoying the app and that you’ve had a smooth experience with our payouts. We appreciate you choosing our platform!
Do not use until promo is updated
I download this app
WARNING
I kept betting and winning reducing my rollover finally when it’s time to withdraw I can’t do instant because I didn’t use it to deposit so. I use instant to deposit $10 and can withdrawal using the instant feature, guess what it’s not instant.
After some research it can take up to 72 hours and then from there whatever 3rd party they use can take up an additional 30day to get money. If my cash comes sooner I’ll update this but for now I’m day 2 without the money I won in my account. But this app was quick to take my money to gamble.
Response from developer
Hi Nikegangbass, we're sorry to hear you had trouble during the withdrawal process. One of our primary focuses is the cashier and the overall user experience when depositing and withdrawing so issues like you experienced don't happen again. In regards to the rollover associated with the bonus, the rollover is installed to protect us from bonus abuse. As a low-hold sportsbook, we are determined to offer a place to wager with competitive odds for all bettors. Bonus abusers impact the sustainability of this commitment to the consumer.
Bad app
Withdraw issues: POSSIBLE SCAM: UPDATED REVIEW
** Updated review***
Finally received my money won, but they made it extremely difficult. As others have said their payment processor for deposits/withdraws is terrible and doesn’t work.
Leaving a 1star because they banned my account with no explanation or email. Maybe because I won and bugged them too much about paying me… use a different book!!
Response from developer
Hi Cody, we're sorry to hear of the issues you have with the withdrawal. Enhancements to the cashier are a primary focus of ours as we mature in the Arizona market. We are working closely with processors to reach our goal of creating a frictionless experience for the customer. If you are still having issues, please feel free to chat in to our live support team or email support@betcrisarizona.com.
Bad
WORST APP EVER
Response from developer
We apologize for the frustration regarding your experience with our promotion and withdrawal process. At Betcris, we aim for full transparency with our promotional offers, which often include specific wagering (rollover) requirements as outlined in our Terms and Conditions. We would like to review your account details and clear up any confusion regarding your balance or withdrawal eligibility. Please contact our support team directly at support@betcrisarizona.com, call 888-212-5369, or join us on live chat so we can assist you immediately.
Awful
Response from developer
We apologize for the frustration regarding our promotional requirements and system stability. At Betcris, we strive for transparency, and our promotional terms—including rollover requirements—are designed to be industry-standard. We are concerned to hear about the technical issues you experienced with deposits and withdrawals, as this does not reflect the reliable service we aim to provide for our users in Arizona. We want to resolve these technical concerns and review your account history immediately. Please contact our support team directly at support@betcrisarizona.com, by phone at 888-212-5369, or via live chat so we can investigate the crashes you mentioned and ensure your funds are handled correctly. Your feedback is vital to our improvement as we work to provide a superior platform.
