Betinia NJ User Reviews

Customer Experience

Positive experience26.0% of reviews
Neutral2.0% of reviews
Negative experience72.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is Betinia NJ Safe?

Betinia NJ - Casino & Betting appears mostly safe based on user ratings. AppsHunter Safety Score for Betinia NJ is 72/100.

This assessment is based on 195 user ratings, with an App Store average of 3.6/5.

Safety Analysis

66.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
31.8% of ratings point to a risky experience

~ Based on 195 App Store ratings for Betinia NJ.

Is Betinia NJ Legit?

Betinia NJ - Casino & Betting appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Betinia NJ is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Had to file with NJ gaming commission

Unfortunately I had the same experience as most people here. They are refusing to process my first withdraw. They’re not accepting my Internet bill or mortgage statement as a proof of address. They’re not accepting my most recent bank statement as proof of funds.

I had to file with the gaming commission to get them to release my funds. Besides the app being terrible, I’d stay far away from Betinia.

Update: After filing with NJ DGE, they confirmed all of my verification documents were valid and made Betinia verify my account.
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Fun

I have no issues with this online gaming site and I’ve played most of them. I use Apple Pay to deposit and withdraw to my debit card. it takes a little longer than other gaming sites, maybe 24 hours.

Response from developer

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Betinia Team

SCAM WARNING: Think Twice Before Using This Online Casino

One of the worst online casino experiences I’ve ever had.

I won over $3,000, and when I originally opened my account, there was no additional verification requested. My account appeared to be fully verified and I was able to deposit and play without an issue.

However, after I won, my ability to withdraw or deposit money was suddenly blocked due to “verification.” I immediately provided all of the requested information, yet I’ve now spent days waiting and repeatedly chatting with customer service just to access my winnings.

What makes it even more concerning is that while my withdrawal access is restricted, I’m still allowed to continue gambling with the money in my account.

Based on my experience, I would not recommend this app. Holding a customer’s winnings while still allowing them to gamble with those same funds is extremely concerning. I’m still waiting for access to the money I legitimately won.
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Response from developer

We are truly sorry to hear about your frustration. We aim to maintain a fair environment for everyone. Since we cannot discuss account details here, please try reaching out via our official support channels so our team can look into this for you.Best regards,The Betinia Team

???

So I wanna update my review it’s actually rather upsetting because this is the only casino that I know of that does not have any payouts on the weekend whatsoever. They do not have people processed or anything! What a disappointment. I have only had this app a few days and I play on several casino apps. I must say this is the most confusing app I have played. I was using my free spins and halfway through my free spins it cut off and started using my money. And I didn’t notice it for some time. Also, it’s hard to find any of your free spins or any of your bonuses. It’s very misleading and very confusing, I have yet to win yet, but I am still hopeful. I will update at another time.
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Response from developer

Thank you for sharing your feedback. We appreciate your hopefulness and are sorry for the confusion you've experienced. We want your experience to be clear and enjoyable. Please connect with our live chat support team so we can guide you through the app and look into what happened during your session. Best regards, The Betinia Team

So many reason it’s bad

I deposited $100 so with bonus had $210 to play. As I was playing a pop up with spin bonus so I did. And my money disappeared. I was told because I excepted another bonus (10 spins of .10). Who does that. So I don’t trust them. But they gave me 79 of 100 they took. I hit 2 $8 bonuses on game after all that playing $2 and $3 per hit. And on top of that 5 of games I tried to play won’t load. Error massage. I I close acct and deleted.
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Response from developer

Dear Customer, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is valuable, and we’re committed to improving our services. If you have specific concerns, please feel free to contact our support team through live-chat on the website. Best regards, The Betinia Team

Unable to withdraw my winnings

So frustrating the feeling that to deposit there was not a single issue but when I finally get to win something I’m unable to withdraw the money. I contacted the customer service team and for nothing because I’m still waiting for an “email”. I’ve played several casino games and they give you your money instantly, this is the only casino I have ever encountered an issue with. No help at all and my money still there.
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Response from developer

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team through live-chat on the website, and we'll do our best to resolve this as soon as possible. Best regards, The Betinia Team

Please listen to EVERY BAD REVIEW!! I didn’t 😒

First off they always say go with your gut but I still downloaded the app anyways trying to give it the benefit of the doubt and long and behold my gut was right! I downloaded the app put the deposit to receive my bonus and nothing no 110% match no free spins NOTHING!! So I’m like ok maybe it just needs time to update still nothing! Now I think maybe I gotta play a game real quick and it will activate my bonus nope guess what? Nothing so I said you know what I’m gonna withdraw my earning and contact support. Customer service did answer quickly but this is what I was told the next time I sign up and don’t receive my bonus to contact them immediately 🤔 excuse me next time yea there won’t be one and why should I have to contact them when it was very EASY TO TAKE MY MONEY OUT MY ACCOUNT! Then I ask about my withdrawal because you know other LEGIT casino sites you get your money in minutes sometimes seconds, yea nope UP TO 3 BUSINESS DAYS TO PROCESS!! That’s not even to receive that’s reviewing. Also told that because I requested a withdrawal I’m no longer eligible for the bonus I NEVER RECEIVED in the first place!! So yea after I receive my money and that’s if I actually do.. I will be deleting the app and never ever giving it another chance.. sorry not sorry but you got one time to leave a bad taste in my mouth and that’s it 🤷🏽‍♀️. Oh and thank you Jessica for your help, I know your only doing your job, you were very helpful and tried your best…
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Response from developer

Dear Customer, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is valuable, and we’re committed to improving our services. If you have specific concerns, please feel free to contact our support team through live-chat on the website. Best regards, The Betinia Team

DONT USE ANY PROMOS

The promos are all Bs you have to read the very fine line. BUT if you just want ant to bet your money against the houses then your in the right spot. Remember nothings for free so use your own money not there’s to bet. No Promos no bonuses no nothing this is a site that if you want to bet cash against your own you can period
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Response from developer

Dear Customer, We appreciate your feedback and understand your frustration. Our team is actively working on improvements, and we’ll take your concerns into account. Please reach out to our support team through live-chat on the website. We’d love to assist you. The Betinia Team

SCAMMERS, Excessive cash out wait time and unnecessary restrictions

I downloaded this casino app because I like others like draft kings and golden nugget. Those apps I’ve never had an issue with cashing out my winnings or receiving and bonuses or rewards. Betina has so many issues that will make a casino player weary. First you have to play through the bonuses and rewards through a ridiculous wagering amount. You can’t play more than one bonus if you’ve won money from the previous bonus and want to activate a new bonus you have to cancel out the winnings from the previous bonus. So if you win $100 from the previous bonus you have to forfeit it and then start the new bonus. Next I cashed out $315 after winning using a bonus and was hit with tons of pop ups of me having to acknowledge responsible game play which I know got a fact I didn’t hit $2,500 wagering by NJ State law to have to watch those, trust me. Next I wake up to a email from an Adam in a suit stating after further review from the team it has been determined I will no longer receive rewards and bonuses due to suspicious activity. What suspicious activity? I haven’t broken and rules, laws or regulations, Now I have to wait 72hrs for my withdrawal whether you use a debit card or checking account it’s 72hrs and their favorite line it’s up to management and site discretions. It’s not worth the time to download. Wagering at 150x is crazy hell even 40x but I’ll be updating if it took the whole 72hrs or cleared today smh
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Worst casino app

They gonna get sued
The guidelines is ridiculous
I started playing with 50 bucks. MY withdrawal was $300. Everything was OK. Second withdrawal was $200. Everything was OK
But the third withdrawal was $2500 and there’s asking for verification send pictures of my ID send pictures of my bank statement. I even sent pictures of the card that I use to and the date of the deposit showing the transaction details they still asking for ridiculous information and I still haven’t got my money
Definitely a 0 star Casino
Trust me, I play slot on my phone on every casino APP in NJ and this is the only one that gave me problem to withdraw my winnings Of 2,500 the way, the customer service is ridiculous asking for information that don’t even exist
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Response from developer

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team through live-chat on the website, and we'll do our best to resolve this as soon as possible. Best regards, The Betinia Team

Horrible

Absolutely horrible app so many bs ways to rob you out of money like the promo glitch where they don’t actually give you a promotion then the endless obstacles you have to go through just to withdraw the money and then it’s not even an instant withdrawal currently my account it’s blocked by administration for some strange reason plus they want you to upload your bank statement from the last month
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Response from developer

Dear Customer, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is valuable, and we’re committed to improving our services. If you have specific concerns, please feel free to contact our support team through live-chat on the website. Best regards, The Betinia Team

Pretty sure a SCAM

I deposited 40 dollars and I did the betting requirements to be able to withdrawal the amount and after countless efforts to reaching out to customer service I seem to get absolutely nowhere. I have 350 ready to be able to withdrawal and for some reason they wont verify any of my documents and they also blocked my ability to even bet I’ll update this if I get my money but at this point I have no hope. NOT HAPPY.
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Response from developer

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team through live-chat on the website, and we'll do our best to resolve this as soon as possible. Best regards, The Betinia Team

Scam!!!

This casino is going to get sued! They will not pay you anything you win. They ask for a ridiculous amount of documentation then they won’t accept it. Any good reviews on here are reviews from employees pretending to be patrons. Please stay far away!!! You will cause yourself stress and aggravation trying to get a payout that will never come. 100 different people will email you asking for documents, it’s never the same one. When you call they try and assure you everything is good then bam!!! They reject everything again. Scam! Scam! Scam! Reported them and called the local news station. Can’t wait to see them all get canned and don’t reply with contact support blahhh blahhh blahhh we all know you don’t do anything to help.
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Fast & easy

Was able to get money in & out fast. Good selection of games

CHEAT

I had deposited my own money and when I attempted to withdraw my winnings, they zeroed out my account claiming it was because I had bonuses available and still chose to withdraw. After talking to several people through chat an email, they refused to refund my money that I deposited and my winnings. Total scam and cheating of a casino
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Response from developer

Dear Customer, We're sorry for the delay in your withdrawal. This is not the experience we want for our users. Please reach out to our support team through live-chat on the website, and we'll do our best to resolve this as soon as possible. Best regards, The Betinia Team

Horrible App

Horrible and the bonus play thru is ridiculous. You can’t win

STAY FAR AWAY SCAMMERS

I had just recently downloaded and signed up for the 110% deposit match welcome offer. I opted in for the deposit and made my deposit and see no bonus bets. Went to customer service and they said we cannot award them to you… Closed and deleted my account disgusting app if I could 0 stars I would.

Stay away!!!

This app is a scam. You have no problem depositing money but as soon as you try to withdraw you have to submit photo id, your last 30 day bank statements as well as prof of address so you can withdraw your money. Iv submitted these documents multiple times and it says under review followed by submit these documents again without explaining what went wrong. No other app asks for this! It’s a joke. All their promotions have a 30-40x wagering requirement. Idk how this app is still on the App Store. Won’t be surprised if someone files a law suit on them. Save your money and use a different app!
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Response from developer

Dear Customer, We’re sorry to hear about your experience. Please contact our support team through live-chat on the website, so we can assist you further. Best regards, The Betinia Team

HORRIBLE

This has to be the worst casino I’ve ever seen everything that you bet is going against casino bonus you can’t win anything after 100 spins I won $.20. It’s just crazy. I spent $60. I didn’t win anything. Didn’t even didn’t even get like anything in Wayne above two dollars and I just kept losing and I was betting three dollars like get it together. Make your friggin game better or just don’t have one.
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Response from developer

Dear Customer, We appreciate your feedback and understand your frustration. Our team is actively working on improvements, and we’ll take your concerns into account. Please reach out to our support team through live-chat on the website. We’d love to assist you. The Betinia Team

They don’t process withdrawals

Been over a week now, not only have they closed my account but they also made it now so I can no longer access their support. My withdrawal is still not in my account. This company is a scam. STAY AWAY!