No horse racing
Response from developer
Thank you for your feedback. We are sorry you could not find horse racing in Arizona. Could you tell us which device and app version you are using and any error messages you see so our team can investigate? Thank you for your help.
Can’t update
Response from developer
Hi. Thanks for reaching out. For technical issues, we advise players to uninstall and reinstall the app. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
App glitch
“Important Update
A new version of this app is available.
Please download it from the App Store.
New Version
• New games available
• More improvements and bug fixes”
But clicking the Download Update button goes to the BetMGM Sportsbook App instead which is already at the latest version!!??
Response from developer
Hi. Thanks for reaching out. For technical issues, we advise players to uninstall and reinstall the app. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Keeps redirecting me to general bet site and cannot get into horse betting
Response from developer
Hi. Thanks for reaching out. For technical issues, we advise players to uninstall and reinstall the app. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Doesn’t work
Response from developer
Hi. Thanks for reaching out. For technical issues, we advise players to uninstall and reinstall the app. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
No update
Response from developer
Hi. Thanks for reaching out. For technical issues, we advise players to uninstall and reinstall the app. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Broken
Response from developer
Hi. Thanks for reaching out. For technical issues, we advise players to uninstall and reinstall the app. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Broken
Response from developer
Hi. We do apologize for any inconvenience. At your earliest convenience, please check that your device's geolocation services are enabled with permission for the BetMGM app and that the app is set to the state you are physically located in. If you have any additional questions or need further assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Updates are very Problematic
Response from developer
Thank you for your feedback. We are sorry for the trouble you experienced. Please contact our Customer Care team so we can investigate your account and help recover access to your funds. Use the Contact Us button at: https://bit.ly/3OYgkRt and include your account details and the state you are in.
Won’t stay logged in
Response from developer
Thank you for your feedback. We're sorry to hear about the trouble staying logged in and the difficulties accessing your funds. Please reach out to us on our socials via Facebook, Twitter or Instagram with more details so we can look into this for you.
MGM is going down
Locked out
Response from developer
Thanks for your review - If you have an issue with your account, please reach out to us on our socials via Facebook, Twitter or Instagram so we can look into it for you.
Not as clean and functional as others
It’s a wrap around the NYRA Bets platform and it just isn’t as crisp and functional as other offerings. Sometimes when you’re scrolling tracks, the window won’t scroll right and you’ve got to tap in the right spot to get it to scroll - sometimes it just hangs…
It’s fine, but there’s better options for Horse Betting.
Response from developer
Thanks for your feedback on our app, if you have anything else you'd like us to know, please tell us on our socials through Facebook, Twitter or Instagram!
The Pro’s know Flowlong
Stole my money.
Response from developer
Hello! We do apologize for any inconvenience in your experience. At your earliest convenience, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Bad app
Response from developer
Hi there! Thank you for reaching out. Please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Worst racing app ever may be scam
Much Better Options
Response from developer
Hello! We greatly appreciate your feedback as we are always looking to enhance our player experience! Should you ever require assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
Not available in my state
Horse player
Response from developer
Hello! We greatly appreciate your feedback as we are always looking to enhance our player experience! Should you ever require assistance, please reach out to our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button at the bottom of the page: https://bit.ly/3OYgkRt
