Better Homes and Gardens User Reviews

Customer Experience

Positive experience21.3% of reviews
Neutral5.5% of reviews
Negative experience73.2% of reviews

~ Based on 164 written reviews from the US App Store.

What users say

Is Better Homes and Gardens Safe?

Better Homes and Gardens appears safe based on user ratings. AppsHunter Safety Score for Better Homes and Gardens is 93/100.

This assessment is based on 332 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
0.6% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 332 App Store ratings for Better Homes and Gardens.

Is Better Homes and Gardens Legit?

Better Homes and Gardens appears to be a legitimate app. AppsHunter Legitimacy Score for Better Homes and Gardens is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love This Magazine But…..

Update: yah ok now that I deleted the app and redownloaded again it’s better….For now. Until it isn’t again!

I can’t even get into the app. I click on it and nothing happens. Even tried opening from the App Store itself but NOTHING! What good is it??!!!

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1477928 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Updated App on iPad, no longer opens on device

I just updated both my iPad and the BH&G app, restarted and the app will not open.

Response from developer

Thank you for your review, SLS23664. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1469801.

Subscription Issues

I purchased a one year trial for $14.99 that I have not been able to access after two e-mails to Meredith, a 41 minute conversation and screen shadowing with Apple, and a phone call with Better Homes & Gardens. I get a message that even if I cancel my subscription, it is active until January 2025 a year from when I first purchased it. I did end up buying 4 individual past issues back to January/February at $4.99 each, so I will have them to read on vacation. Circular blaming without resolution, the worst customer service run around EVER. Paid $35 for 4 magazines because ) I really like the magazine, 2) I cannot find anyone that can resolve the issue, and 3) I really want to read them while of vacation. Highway robbery.
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Can’t download !

Terrible app! Terrible customer service. Won’t download. Won’t restore iTunes purchases. I signed out as recommended and now the app doesn’t even recognize my id. I updated the app. I can access my old library but such a bummer I can’t access new content!

Response from developer

Thank you for your review, T7237. In order to help you enjoy the app more, we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1386285.

App is always crashing

App is always crashing and the special issues don't always open.

Response from developer

Thank you for your review, vename2. We are sorry to hear about your experience. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us with more detailed information at mdphelp@ziniopro.com quoting ref 1023294.

Stopped working

I have not been able to download magazines on a subscription paid thru next November for several months. I was able to restore last year’s content, but nothing for the current year although it shows a current subscription.

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1216355 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Perfect app

This app is perfect! I love the magazine and having such a great platform for its digital version is a great pleasure. Very easy to use, very quickly to download and browse and at the end of the issue there is a manual button if you'd like to close it. Portrait and landscape view - both quickly switch without fragmenting. Thousand thanks for people who developed such a user-friendly tool for BHS's lovers!
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Response from developer

Thank you for your feedback VestaD. We are delighted that you are enjoying reading your magazines on our app. We are committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. Thanks a lot.

App will not restore purchases

I upgraded my phone and I went to restore purchase and it says restoring purchases but it doesn’t.. 3 issues have come out that I paid for!

Response from developer

Thank you for your review, Shelly. In order to help you with restoring the issues, we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at support@zinio.com quoting ref #1195283.

cannot download new issue

Have followed all directions both through App Store and through BH&G app. Reinstalled, Restored Purchases etc but still cannot download latest issue (March 2022). Renewed 6 month subscription in January. What is a subscriber supposed to do?

When it worked, it worked well. Enjoyed reading the mags through the app. Now? I can’t even GET the new issues I paid for!
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Response from developer

Thanks for taking the time to give us a review, ArlyAnn. Please be assured that you will get access to all the issues included in your account. I If you require further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1181980 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

Impossible to download magazines

I struggle to download magazines every time i open the app. Spinning wheel and i never get anything. Love the magazine, just wish the app worked.

Response from developer

Thank you for your review, Daniellecdmnt. We are really sorry for the inconvenience. In order to investigate this and help you in a better way, please contact us at mdphelp@ziniopro.com quoting ref #1127872.

Downloads error

I’ve tried to send communication through the app, but it doesn’t go through. I’m not able to download any magazines for months. I have an iTunes subscription and signed in with email address. Tried deleting and reinstalling the app several times. My software is up to date on a newer iPad.

Response from developer

Thank you for your review, Mmcc5.If you purchased your subscription in-app via your iTunes account, please try to "Restore Purchases". To do this: Firstly double check that you are logged into the correct iTunes account and you have purchased a magazine under that Apple ID In the app go to Account > Restore iTunes Purchases Tap Restore Go to Account > Settings > Preferences > Sync your library > Sync Now > To update the library to show the restored purchases Go to Read and you should now be able to download your issues. If this is not the case, please close the application and open it again to make sure the Read menu reflects the latest information. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1118347.

Great magazine/ difficult APP

I have been unable to download June or July issues No response to support requests

Response from developer

Thank you for your review, LegalQltr. We are really sorry for the inconvenience. In order to help you access the latest issues from your subscription, please contact us at mdphelp@ziniopro.com with a screenshot of your latest purchase receipt and quoting ref #1117230.

Magazines do not download and no support

I have enjoyed my online subscription for the past three years. However, after my subscription renewed this May, I lost access to all previously downloaded magazines and was unable to open or download current magazines. Restore purchases says it works, but no restoration. When I called the magazine, they said subscriptions and subscription problems must be resolved by the Apple Store. However, I cannot find an avenue, site or contact for support services for this subscription.

Conclusion: This app does not work. There is no support. Better to subscribe directly from publisher.
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Response from developer

Hi MacRox0910, thanks for your comments. We are very sorry to hear about your experience. In this new app upgrade you need to sign in with email address /account number. You will then get access to you magazines. As you have purchased through iTunes and to fix this issues please contact us at mdphelp@ziniopro.com quoting ref 1116079. Thanks for your review!

Cannot download editions

Receiving error messages when downloading any editions.

Response from developer

Thank you for your review, York1722. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1106069.

Update needed!

Wont open the magazine 🤨

Response from developer

Thank you for your review. We are very sorry for any inconvenience. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. We are not aware of the error you are receiving. Please contact us at mdphelp@ziniopro.com with more detailed information quoting ref #1087017. We are happy to help you!

No Free Trial

I submitted a one year subscription with a one month free trial. Could not download the current month’s issue. Instead the app asked me to buy the current month’s issue rather than viewing it for free during the trial period.

Response from developer

Thank you for your review. We are sorry to read that you can't access your free trial subscription and would really like to help you reading and downloading the current issue. To be able to help you better, we kindly ask you to contact out Customer Service team sending an email to mdphelp@ziniopro.com, quoting ref #1059416 in the subject and providing us with all details you consider relevant for your subscription (email address, purchase date, order number, etc). We look forward to hearing back from you. Thank you and have a great rest of your week!

Does not load/always in buffering, updated

This app is terrific, with colorful articles and great resources to help you beautify your life, as well as your home!

UPDATE: The fix came quickly and the app uploaded faster than it previously did. Thanks for listening to the users. We greatly appreciate it!

Response from developer

Thank you for your feedback NiaMassage. ZinioPro is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #1035943.

Constantly buffing

My app has been buffing for over a month now ,has the app been discontinued,I miss my app and I have paid for it and would like to now what to do from here. I was wonder if there is any other alternative for this issue.
Thank you

Response from developer

Thanks for taking the time to give us a review, mz.friday. We apologize for any inconvenience this may have caused. The good news is that upon escalating this to our development team they confirmed to have identified the root cause and are busy working to release a fix as soon as possible. Meanwhile, please access the magazine through Better Homes and Gardens website (https://bhg.zinioapps.com/shop). For more detailed information, please contact us at mdphelp@ziniopro.com quoting ref 1035274 so we can help you with this. Thanks a lot.

Difficulty paying with PayPal

Had issue with PayPal but developers responded right away, good customer support.

Response from developer

Thank you for your feedback Big Fat Honu. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #1031621.

I can’t see the magazine

I’m not able to download it says purchase notfound

Response from developer

Hi Lailaty, thanks for your comments. We are very sorry to hear about your experience. In this new app upgrade you need to go to Account > Sign in > Print + Digital Subscriber then enter your 10 digit account number or email address. You will then get access to you magazines. If you have other feedback about we are here and happy to help, contact us at mdphelp@ziniopro.com quoting ref 1023190. Thanks for your review!